We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location, Good Hotel” 4 of 5 stars
Review of Dusit Thani Dubai

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Dusit Thani Dubai to your Saves list
Dusit Thani Dubai
5.0 of 5 Hotel   |   133 Sheikh Zayed Road, Dubai, United Arab Emirates   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Price
Newly Renovated Rooms
Ranked #92 of 486 Hotels in Dubai
Bangkok, Thailand
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Great Location, Good Hotel”
4 of 5 stars Reviewed June 17, 2014

The location is very good to reach Dubai Mall and exhibition centre in 10 mins or less, the hotel is still in good condition although rather compact. The rooftop gym is too small and I really dislike it, I plan for some work-out but end up not going at all. The room is cozy and comfortable although small, air-conditioning is quite weak in such heat of Dubai in late May. Breakfast is okay, however bit limited with small choice. Overall service is good, the club lounge drink and snack before dinner time is great with such good view, although I was not so impressed with one staff who doesn't seem willingly to service. I asked her to pass on some envelop but she just simply told me to bring it down to the concierge as it's their duty, not hers!!! Apart from that, I love the dusit club room service with complimentary pick-up and drop-off at Dubai Airport....

Room Tip: Try Dusit Club room and enjoy dusit club service including the club lounge
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, June 19, 2014
Dear KrisScotch

We greatly appreciate your kind feedback about your recent stay in Dusit Thani Dubai. You have mentioned very valuable comments and do trust that they will be reviewed accordingly. Please accept my apologies as well with regards to a team member's behavior. It is certainly unacceptable. Dusit Thani Dubai is renowned for our gracious and warm Thai hospitality and it saddens me to know you have felt otherwise in that incident. My sincerest apologies once again.

Thank you once again and we look forward to have the pleasure of welcoming you back.

Best regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

857 reviews from our community

Traveler rating
    454
    260
    81
    33
    29
See reviews for
184
179
86
271
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

Very nicely appointed lobby and rooms, in the recently renovated section, spectacular view of the Burj Khalifa and the city, most comfortable with all amenities. Close to Dubai Int'l Financial Center metro station and Dubai Mall, with shuttle to and from it, near good and reasonably priced restaurants. Nice and varied breakfast buffet with a chef to prepare your eggs as you like them. Staff most helpful and courteous. They will make your stay a very pleasant one. I keep returning.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, June 17, 2014
Dear Francois-Jude P,

Returning guests with very good feedback about our service and product truly delight us. Thank you very much for sharing your experience with us here in Dusit Thani Dubai.

We look forward to have the pleasure of welcoming you back in the near future.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 16, 2014

Very nice hotel, nearby many restaurants, the metro and on walking distance to Burj Khalifa (15 min).

Do not take the room which looks over Sheikh Zayed Road, to noisy with the traffic all day (even at night).

Ideal for business and leisure stays.

Room Tip: Do not take the room which looks over Sheikh Zayed Road, to noisy with the traffic all day (even at...
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, June 17, 2014
Dear Hista_Amsterdam,

Thank you for choosing Dusit Thani Dubai as your preferred home in your recent visit to Dubai. We hope that you had a successful business trip as well.

To welcome you back in the near future would be our real pleasure.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 16, 2014

I stayed 2 nights in a luxury club room in June 2014.

Centrally located right next to the Dubai Mall and Burj Khalifa. Hotel is immaculate and my room was huge, very well appointed with high quality furnishings and amenities. Turn down service and super snacks provided in room.

Pool area is spectacular with excellent views of the Burj Khalifa. Buffet Breakfast is one of the best i've seen in the world, with a wide selection of Western, Arabic and Asian choices.

Above all the staff were amazing and very helpful, always accommodating any request i had. They even organised a breakfast box for me to take away in my chauffeur to the airport as i had a very early morning departure.and mr. Mostafa was amazing even introduced himself to me and asked how my stay was.

I highly recommend this hotel and will stay here again.

Room Tip: Club room was the best.
See more room tips
  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, June 17, 2014
Dear Eldy P,

Mostafa, along with the entire team of Dusit Thani Dubai, greatly appreciate your kind feedback about your recent stay with us.

It would be our true pleasure to welcome you back especially with the launch of our newly renovated One and Two Bedroom Suites by end of September. Meanwhile, to enjoy Dusit Best Available Rates, please visit our website.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 15, 2014

Visited for a few nights pre Christmas. Picked up chauffeur driven car from airport and fabulous, high floor room available earlier than check in. Rooftop pool great and deli on ground floor splendid for a quick snack before exploring the city. 10minute walk or 10dirham taxi from the fantastic Dubai Mall (hotel also have a shuttle). The hotel's flag Thai restaurant offered us one of the best meals of our holiday and the staff put us at a lovely table overlooking the Burj. Highly recommended - would stay again!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, June 17, 2014
Dear 2013traveldo,

Your feedback about your stay with us in December last year is highly appreciated. There are indeed so many reasons to visit us again, including our newly renovated One and Two Bedroom Suites which are scheduled to be completed by end of September. So far, we have two entire floors renovated and we are just too proud of the actual outcome. Just perfect to spend a fabulous holiday with the family again this year!

It would certainly be our joy to welcome you back.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 14, 2014

The hotel is located next to busy Sheik Zayed Rd, but due to the interesting road system in Dubai, to get to the hotel, the taxi had to take a round about way to enter a small alley that runs parallel to the main arterial road. Once inside the hotel, it had a pleasant atmosphere with Thai theme (as the name suggests). The staff are friendly and welcoming. The concierge is helpful and attentive, I never had to call them for assistance as they were already by my side assisting.

The room I had was spacious and clean. The bathroom was spacious and well maintained. The bed was bit too soft for me but this seems to be the standard in this region. It had a view of Sheik Zayed Rd which was nice so did not mind missing out on the Burj Khalifa view.

The restaurant on 23rd floor was pleasant but the selection range was not so big for a lunch buffet.

The hotel was close to Dubai Mall & Burj Khalifa, but taking a taxi (~10 dirham) is more efficient than taking the metro (4 dirham per person) which is one station away, as the walk between the arriving station and Dubai Mall is quite long (luckily indoors but still too warm in June).

Overall, great stay. I would stay again.

Room Tip: Go for the higher floor.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, June 15, 2014
Dear ed k,

We are delighted to know that you and your family had a great experience in your recent stay in Dusit Thani Dubai.

Thank you for your kind words and we look forward to welcome you back in the near future on your next visit to Dubai. To enjoy Best Available Rates, please visit the Dusit website.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed June 14, 2014

This is probably my 5th time staying at the Dusit Thani Dubai and this hotel is really an amazing hotel. The Staff makes this place, the professionalism and the Thai experience are amazing. The Dusit is ideal for Business visits it is situated at the heart of Dubai business centre on Shaikh Zayed road which provides immediate access to the city business and leisure districts.

Whilst it is one the best properties in Dubai, it offers very competitive rates when you book via www.booking.com who are also vey professional and they are very attentive and responsive to their clients' needs. As I travel on business I tend to change my arrival and departure dates frequently. Booking.com has been extremely professional and helpful along with the Dusit looking after their clients' needs.

So in summary The Dusit Thani and www.booking.com are my winning brands when it comes to travel on business to Dubai. I am a committed client to both Brands who deliver an outstanding service

Room Tip: I stayed in the One Bed room apartment, it is lovely and big and allows you the opportunity to host...
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, June 17, 2014
Dear Ahmed T,

It was a pleasure to know that you have enjoyed your recent stay in our One Bedroom Suite. On behalf of my team, thank you for your kind words.

We hope to have the opportunity to welcome you back in the near future especially with the launch of our newly renovated One and Two Bedroom Suites, Dusit Thani Dubai's most recent pride.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Dusit Thani Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dusit Thani Dubai

Address: 133 Sheikh Zayed Road, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#49 Business Hotel in Dubai
#70 Romantic Hotel in Dubai
#81 Luxury Hotel in Dubai
#112 Family Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dusit Thani Dubai 5*
Number of rooms: 321
Official Description (provided by the hotel):
Dusit Thani Dubai hotel combines the latest in luxury amenities with traditional Thai hospitality in all 321 superbly furnished rooms and suites providing the comforts expected of a luxurious international five star hotel.The Dusit Club Rooms and Dusit Grand Rooms are supported by the Dusit Club Lounge and offer additional facilities including complimentary breakfast, complimentary afternoon tea, non-alcoholic beverages all day, butler services, pressing and laundry facilities and limousine airport transfers.Seven food and beverage outlets offer a superb choice of dining options from Italian to Thai and the signature restaurant Benjarong is the first specialty restaurant to bring Royal Thai Cuisine to Dubai. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Cheap Tickets, Agoda, Hotel.de, Priceline, Despegar.com, Asiatravel.com Holdings, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Dusit Thani Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dusit Thani Dubai Hotel Dubai
Dusit Thani Hotel Dubai
Dusit Dubai
Dubai Dusit Thani Hotel

Owners: What's your side of the story?

If you own or manage Dusit Thani Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.