I had stayed at the hotel at the end of last month for three nights. I made my booking through the hotel's website and I had also contacted their reservations department regarding my booking. What the hotel's website (including its terms and conditions) does NOT tell you is that visitors are not allowed to visit you in your room at any point of time. I was stuck in an embarrassing situation when a friend dropped by the hotel and was stopped by the staff from visiting us in the room. The hotel staff at the front desk told me that the hotel rules do not permit anyone (other than the guests checked-in) from visiting the rooms. I understand that a hotel may have its rules but the rules must be clearly told to guests before a guest books a room and makes full payment for the same!
- Official Description (provided by the hotel):
- Avari Dubai Hotel is located in downtown Deira next to the clock tower, close to Creek area. Only minutes from Dubai International Airport, Deira City Centre and Al Ghurair shopping centres. Avari Dubai offers 178 newly appointed rooms with a choice of Club and suite rooms providing five-star service at four-star rates. ... more less
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