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“Superb stay” 5 of 5 stars
Review of Pullman Dubai Deira City Centre

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Pullman Dubai Deira City Centre
5.0 of 5 Hotel   |   PO Box 61871, Dubai 61871, United Arab Emirates   |  
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Hotel amenities
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Delicious Escapade
Ranked #33 of 486 Hotels in Dubai
Doncaster, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Superb stay”
5 of 5 stars Reviewed February 2, 2014

Staying here for 3 nights to visit family after a cruise ending in Dubai.We cannot fault anything in this lovely hotel.The room is large, quiet and immaculate with great views from our huge picture window.Breakfast excellent and evening meal choices just as good.Wine prices acceptable for a city centre hotel.There is access to the metro through the shopping mall the hotel connects with, so very convenient for sightseeing.The airport is not far.Rooftop pool is warm with comfortable sun beds.Staff are all smiling and lovely with a can-do attitude.Can't think of anywhere else we would rather stay in Dubai.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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618 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Luxembourg City, Luxembourg
Top Contributor
111 reviews 111 reviews
107 hotel reviews
Reviews in 83 cities Reviews in 83 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed January 31, 2014

The Pullman Chain is an upscale hotel group that is part of the French Hotelier Accor. As with many Accor hotels you are know what you are going to get. The quality is consistent depending on the category of hotel you stay in. This Pullman is as good if not better than others I have stayed in. This is the second time staying in this Pullman in Dubai. The hotel is nicely located adjacent to the Deira City Center Mall and is about 10 minutes from Duabi Airport Terminals 1 and 3. A taxi should cost you not more than 40 AED. The Hotel does offer transport but will cost you about 120 AED-- although it is in a very nice late model Jag.
If you have loyalty status of Gold or higher with Le Club Accor they will upgrade your accomodations and this is a very nice touch. The executive lounge in this hotel is nice and offers a good assortment of food / snacks and beverages. All in all, this is a nice hotel for one or more days. Please keep in mind that the hotel is about 30 minutes to the beach if you are looking for something close to the beach. Will be back for sure.

Room Tip: consider a club/lounge access room
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney
Top Contributor
117 reviews 117 reviews
43 hotel reviews
Reviews in 62 cities Reviews in 62 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 27, 2014

This hotel is conveniently located 10 minutes from the airport with no aircraft noise. It is also at the starting point for the Red Bus which takes you all around Dubai. The staff are exceptional and very well trained. The breakfast available is excellent and we had the Thursday night seafood buffet for AED 190 which included as much as you could eat and unlimited wine. The seafood was excellent. The room was a good size and very modern and very clean.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 27, 2014

This hotel has the potential to be amazing. It is in a great location, has a stunning lobby, excellent large rooms with comfy beds, large wardrobes, plenty of desk space, and lovely creek views. The restaurant breakfast was magnificent, as were the staff there.

However, check-in was a nightmare. Instead of checking me in at the front desk where there was no queue, they sent me to the very crowded executive lounge. As a result I had to wait 20 minutes before I was checked in. And it took an age for my luggage to be sent to my room as the bell staff had not given me a luggage tag when they removed it from my taxi. Check-out was also unbelievably slow.

At night the room was very gloomy, even with all the lights switched on. There were not enough power sockets. The soundproofing to both the hallway and outside were poor. The pillows were terrible. The list of TV channels was wrong. There was no bottle opener provided, despite nearly every item in the mini-bar requiring one. The bathroom towels had make-up stains on them. The room service food was disappointing, ordered chicken biryani and the chicken was overcooked and dry. I did not receive my requested wake-up calls, but was awoken at 3am by the receptionist who had dialled the wrong room.

Given the high number of excellent hotels in Dubai, this one really needs to up its game.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuwait City, Kuwait
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2014

Very helpful staff , elegant rooms ,
I am using a wheelchair so I was worry of the size and the dimensions of the handicapped room and if it Will be suitably for my needs .
so I had a friendly conversation with Ms ivy from management and she understand my worries then she send me a photos of both rooms and yes a picture worth a thousand words . The bedroom the bed heights is perfect the mattress is comfortable , the bathroom space is great with a roll in shower design . The mall is connected directly to the hotel .They offer us a free breakfast .

Quite

Clean

If you are using a wheelchair this is the right hotel for you .

Stayed January 2014
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London, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 25, 2014

I had a very pleasant time at Pullman Deira, the Hotel is very nice, I found it very beautiful and elegant (the décor). The Staff super nice and friendly. Rooms are comfy and clean. I loved the Hotel Restaurant the buffets were Super, a lot of variety, colourful, very very tasty! A la carte also very exquisite. The Terrace are its very nice too…Really had a wonderful time and would be back to this Hotel! Highly recommended.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Dubai Deira City Centre

Address: PO Box 61871, Dubai 61871, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Dubai
#26 Business Hotel in Dubai
#27 Family Hotel in Dubai
#30 Romantic Hotel in Dubai
#30 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Dubai Deira City Centre 5*
Number of rooms: 317
Official Description (provided by the hotel):
In the heart of Deira sits the chic and newly renovated luxurious hotel Pullman Dubai Deira City Centre. Offering a breathtaking view of the creek and lush landscape of the Dubai Golf & Yacht Club, it features a sprawling lobby with a connectivity lounge, beautifully appointed guest rooms, an outdoor pool, splendid selection of food and beverage venues, gym and a spa. It is adjoined to Deira City Centre Mall featuring more than 300 shopping outlets and leisure activities. ... more   less 
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Also Known As:
Sofitel Dubai
City Centre Dubai

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