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“Reasonably priced, fantastic hotel will have u become regulars!” 4 of 5 stars
Review of Novotel World Trade Centre Dubai

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Novotel World Trade Centre Dubai
4.0 of 5 Hotel   |   Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates   |  
Hotel website
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Hotel amenities
Special Offer
City Break up to 40% off
Ranked #214 of 493 Hotels in Dubai
Karachi, Pakistan
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Reasonably priced, fantastic hotel will have u become regulars!”
4 of 5 stars Reviewed July 7, 2014

Although this particular hotel is known more to be a business hotel, we have stayed here during vacation more than once. The good just keeps us coming back.The rooms are comfortable, clean & tidy, spacious and well lit. There are good views from the very large windows in the room. And for those who dont like sunlight peeping in, the curtains are of excellent quality. The pool is fairly decent although not luxurious. The hotel is ideally located and transportation is easy to find with taxis that can be flagged down very conveniently, or special private taxis standing outside (not too expensive for a short distance) and the metro station a quick 7 min walk away. The coffee shop in the lobby is perfect. The breakfast was decent though it can be improved. Perhaps the single biggest reason of our being constant customers is the excellent service rendered by the staff. The conceirge desk helped us arrange many tours (at no extra cost besides the cost of the tour itself). The staff is extremely courteous, helpful and warm whilst being discreet all the while. Theres also a little shop downstairs in the lobby for the absolute essentials.

The cost for all these pluses is most reasonable as compared to some of the other 4 star properties in Dubai. Novotel WTC is a must stay no matter what the occassion.

Perhaps the only improvement they could make is renovating the bathrooms or perhaps changing the lighting in the bathroom.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, July 8, 2014
Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations.

Positive feedback from satisfied clients is our greatest reward, thank you once again!

We look forward to welcoming you at Novotel World Trade Centre in the near future.

Sincerely yours,

Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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757 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 1, 2014

My partner and I stayed at the Novotel for 4 nights whilst on a stop over from London to Australia. The hotel inside is very grand, just like everything else in Dubai.
I was slightly anxious as it was one of the cheaper hotels we had found, but to my surprise it was great!
Good location, nice pool and free shuttle bus to and from the beach which was a bonus. Nice clean rooms, only down side I would say is the food and drink inside the hotel was very pricey.
I would stay again if I ever went back, for sure.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, July 3, 2014
Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations.

Positive feedback from satisfied clients is our greatest reward, thank you once again!

We look forward to welcoming you at Novotel World Trade Centre in the near future.

Sincerely yours,

Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
iran
1 review
5 of 5 stars Reviewed June 30, 2014

I was at this hotel from 22th of June till 25th. I arrived late at night and at reception desk I felt so comfortable because of friendly welcome of hotel staffs. My check in didn’t take so long and after 10 minutes I was at my room. The room was clean and tidy. Novotel WTC is quite place and during time of my stay , I felt so relax and nothing disturbed me. I think this hotel can be good chose for those people who are Dubai for business.
Hotel bar (Blue bar ) has very impressive atmosphere and in few days of week you can listen to live music. The bar man was so polite and he work so fast. I was at this bar twice and I enjoyed so much because of live Arabic music. It was wonderful night and the singer was so great. Actually, he sang an old Arabian song which took me back to my childhood. I don’t know Arabic language but do recommended to listen Arabian song. They are really wonderful.
Hotel location isn’t very far from metro satiation but you have to walk for 6 or 7 minutes to station. Novotel group are consist four hotel in Dubai . One of my friends introduced this hotel to me and I am really satisfied with his suggestion. Finally I want to say thank to Mr “Islam Abbas” for his great help and hospitality during my staying at this hotel.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, July 2, 2014
Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations.

Positive feedback from satisfied clients is our greatest reward, thank you once again!

We look forward to welcoming you at Novotel World Trade Centre in the near future.

Sincerely yours,

Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 26, 2014

I have stayed in many Novotels around the world on business trips and to be honest I did not like that much, as they are all just the same - so when you wake up, you may have trouble to remember whether you are in Sao Paolo or Moscow ;)

However, this particular Novotel I really like and look forward to staying in it while in Dubai. Yes, it has high standard and it is walking distance to the fairground and metro station taking you to the city centre in 30min etc. - it has all been said.
But it also has this surprisingly different atmosphere, like in a not-chain hotel. Maybe it is because the staff is so pleasant and helpful, and remembers you. Or coz there is a nice, big swimming pool, a chill out area and a small library (not common for business, fairground hotels ;). Also, the breakfast is splendid and there are many options for vegetarians (not common at all).

A great stay for travellers attending fairs and conventions (other may prefer more centrally located hotels).

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, June 29, 2014
Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations.

Positive feedback from satisfied clients is our greatest reward, thank you once again!

We look forward to welcoming you at Novotel World Trade Centre in the near future.


Sincerely yours,


Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
113 reviews 113 reviews
37 hotel reviews
Reviews in 58 cities Reviews in 58 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed June 25, 2014

I read the reviews and was dreading to stay here. However as a delegate attending a convention at WTC, Novotel was designated a congress hotel with a competitive price to boot. I stayed for 4 nights and was pleasantly surprised. The check in was smooth. My group was thoughtfully assigned rooms on the same Level 4. Unfortunately, there was some renovation at Level 5 and one afternoon nap was spoiled. The rooms were of a good size, clean and well equipped. Breakfast was good. We had a great time at the bar near the lobby - ladies' night on Tuesday. Being so near the convention was a great factor for our comfort as the temperature soared to 40 degrees Celsius. The staff was exceptional.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, June 29, 2014
Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations.

Positive feedback from satisfied clients is our greatest reward, thank you once again!

We look forward to welcoming you at Novotel World Trade Centre in the near future.


Sincerely yours,


Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dehradun, India
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 31, 2014

We visited Dubai in December during Christmas week and stayed in Novotel .. It's more of a business hotel so we found it ok. They have free wifi however complimentary breakfast spread was not great especially for vegetarians ... They have shuttle services to few malls that's good ... They also have way taxi service easily available outside hotel .. The room n whic we stayed was small fir three people

  • Stayed December 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, June 2, 2014
Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of the areas requiring their attention.

We look forward to welcoming you at Novotel World Trade Centre in the near future.


Sincerely yours,


Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel World Trade Centre Dubai

Address: Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#42 On the Beach Hotel in Dubai
#85 Spa Hotel in Dubai
#166 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel World Trade Centre Dubai 4*
Number of rooms: 412
Official Description (provided by the hotel):
The Novotel World Trade Centre Dubai is a 4 star hotel ideal for guests on a business trip to Dubai. The hotel forms part of the Dubai International Convention and Exhibition complex and offers eight meeting rooms for conferences and seminars. The hotelis conveniently located in the central business district, close to the main attractions of the city and only 10 minutes from Dubai International Airport. Rates do not include 10 percent taxes and 10 percent service charges. ... more   less 
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Also Known As:
Novotel World Trade Centre Dubai Hotel Dubai
Novotel Dubai
Accor World Trade Centre Dubai
Dubai Novotel
Novotel Hotel Dubai

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