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“Nice hotel, great location” 4 of 5 stars
Review of Novotel World Trade Centre Dubai

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Novotel World Trade Centre Dubai
4.0 of 5 Hotel   |   Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #214 of 499 Hotels in Dubai
Salmiyah, Kuwait
Top Contributor
69 reviews 69 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“Nice hotel, great location”
4 of 5 stars Reviewed February 29, 2012

If like most tourists visiting Dubai you want to see the glamour and glitz of this city, it's best to stay at the centre of all this, Sheikh Zayed Road. For those that know Dubai's history, know very well that the first ever skyscraper in Dubai, for that mattter the UAE, was the World Trade Centre. Host to many of the most famous exhibitions in the region. This building from the 80s still stands and maintains its value amidst the glamourous steal and glass structures. The convention centre and trade centre is the location of the Novotel I am rating here. The reason for this introduction is to give credence to the hotel's location. And then when you consider that it is central to the current Dubai this location is great. The hotel is 4 stars, breakfast is very nice, rooms are small but considering that most hotels these days are not family friendly forcing a small gentelman's family of four, to take two rooms, this hotel has a wonderful policy which I encourage, they consider kids to be 16 or lower. And the really best part is their room has a double bed and a sofa bed that unfolds to a double bed. The staff are very nice, good service reasonably fast and friendly. The spa is nice, checking in was quite reasonable and check out was really quick. If you rent a car they have a complimentary valet service for guests. Of course the hotel does have one drawback and that is the convention centre next door to it, there are large groups coming to the hotel and it can get intermittently crowded, but since the hotel is well used to this you will not feel anything in the service even the lifts up and down, no hassle. But like I said the crowds may not be your cup of tea, I mean groups of 50 and more signing up in the lobby etc.
All in all we liked this hotel and for one more year if we visit we could stay since our kids are getting close to the 16 age limit.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, March 12, 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your comments is highly appreciated, positive feedback from satisfied clients is our greatest reward - thank you.

I have shared your comments with our team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves.

We look forward to welcoming you again at Novotel WTC.

Sincerely yours,

Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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815 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 27, 2012

I stayed here more than 5 times over the past 3 years and only because it was business related and to attend expos. The room rates during expos are such a rip off its not even funny, for that rate you can enjoy a decent 5 star accomodation in Dubai Marina or Diera and be within 10-15 minutes of the expo. Rooms are standard Novotel and if your not used to Novotel standards than its basically a motel 8 quality. Cheap furniture, rocks are softer than their beds and service to match.

Room Tip: There is only two types, standard and suites.
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  • Stayed January 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Scotland
Top Contributor
66 reviews 66 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 19, 2012

Spent two nights here on way to New Zealand. Had memories of Novotel being a budget hotel but this was much more than that and yet was not expensive. The rooms were clean and reasonably sized, the staff very helpful, and breakfast first class. Would definitiely stay here and with Novotel again

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, February 20, 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your comments is highly appreciated, positive feedback from satisfied clients is our greatest reward - thank you.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves.

We look forward to welcoming you again at Novotel WTC.

Sincerely yours,

Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2012

Hi all Travellers! It was my first trip to Dubai and my first hotel in this "Fairytale Citi". At that times the Dubai Metro had his first run, the only connection to/from the airport was by taxi and Burj Kalifa was just before its opening in January 2010. The Visa was complicated, but there still were gold fever and gold souks in the downtown. There were not many tourists during Christmas 2009, perhaps, the reason was no direct Emirates flight from Prague and the European economic crisis. Despite all that facts, the town had its own magic and character. It was wonderfull Christmas time with much sun and unique atmosphere. The Novotel was accor average, nothing exceptional, but for good price and assurance of european hotel standard. It was on half way between the Dubai citi centre and my next destination Atlantis. Novotel WTC is good for stopovers, short stays or as the "First Stay Hotel destination" in Dubai. Breakfast buffet was average as well. Regards Brown Bear Traveller

Room Tip: high floor
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, February 20, 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your feedback is highly appreciated, we are currently congregating feedbacks from our guests to make sure we are taking every step to correct and improve the areas.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.

We hope to have a pleasure to welcoming you again in the near future.

Sincerely yours,


Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed February 16, 2012

Nice hotel with nice crew.
Nice place to attend exhibition at DWTC.
Expensive.
Better if Internet is free (however it is AED100/day)
Holder of Accor FG Business Card but noticed no discount as promised.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
91 reviews 91 reviews
47 hotel reviews
Reviews in 53 cities Reviews in 53 cities
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed February 12, 2012

We recently started using this hotel and the feedback has been favourable. This is my first time in this hotel.
In usual Novotel fashion, the entrance is grand and inviting, giving the impression of better to come. Peel off the surface and it's the same as every other Novotel around the world.

The rooms: I think Mr Novotel must have got a "job lot" of beds from somewhere, because they are as hard as the ones in all his other Novotels! If you don't sleep well on a hard bed, then don't stay here!! The room facilities: It's nice to have tea/coffee in the rooms, the other amenities are the same. Cleanliness was OK.

Internet: Luckily for me we get internet included in our contract, it is fast and reliable. Not sure what they charge normally, but I do disagree with over-priced internet!

Breakfast. Average. Very very busy with semi-attentive staff, they are constantly on the go so have little time for "customer service"!!

Location wise it is excellent. AED15 (£2) in a taxi to the Dubai Mall where you will find everything from designer to basic and plenty of restaurants. The Gold souk is a bit further AED 30 (£5) but always worth a visit if you want good prices and like bartering!

Personally I wouldn't stay here through choice, but it is OK for a short visit.

Room Tip: Higher the better!!
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, February 16, 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your feedback is highly appreciated, we are currently congregating feedbacks from our guests to make sure we are taking every step to correct and improve the areas. We are pleased to inform you that a full maintenance program will be done and hoping that all issues will be addressed.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.

We hope to have a pleasure to welcoming you again in the near future.

Sincerely yours,


Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 9, 2012

Wonderful property, clean and cosy experience. Ideal location, very close to - monorail, Dubai mall. Also not very far from mall of emirates. Sumptuous breakfast with good spread. Amazing pool to cool you off. Overall a good experience.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review, February 16, 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your comments is highly appreciated, positive feedback from satisfied clients is our greatest reward - thank you.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves.

We look forward to welcoming you again at Novotel WTC.

Sincerely yours,

Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel World Trade Centre Dubai

Address: Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#41 On the Beach Hotel in Dubai
#77 Spa Hotel in Dubai
#144 Business Hotel in Dubai
#174 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel World Trade Centre Dubai 4*
Number of rooms: 412
Official Description (provided by the hotel):
The Novotel World Trade Centre Dubai is a 4 star hotel ideal for guests on a business trip to Dubai. The hotel forms part of the Dubai International Convention and Exhibition complex and offers eight meeting rooms for conferences and seminars. The hotelis conveniently located in the central business district, close to the main attractions of the city and only 10 minutes from Dubai International Airport. Rates do not include 10 percent taxes and 10 percent service charges. ... more   less 
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Also Known As:
Novotel World Trade Centre Dubai Hotel Dubai
Novotel Dubai
Accor World Trade Centre Dubai
Dubai Novotel
Novotel Hotel Dubai

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