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“Pleasant stay for 3 weeks!” 5 of 5 stars
Review of Al Ghurair Arjaan

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Al Ghurair Arjaan
5.0 of 5 Hotel   |   next to Al Ghurair City Mall | PO Box 6999, Al Ghurair Centre, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #117 of 486 Hotels in Dubai
Bad Doberan, Germany
Top Contributor
51 reviews 51 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
“Pleasant stay for 3 weeks!”
5 of 5 stars Reviewed January 16, 2013

Very comfortable apartments, modern and specious with huge balconies. Perfect location in Deira next to Metro and in walking distance to Downtown. Huge living room with modern kitchen and all utensils to cook own meals. Large comfy bed.

Room Tip: Try to get a room from floor 14 up. Go for uneven room numbers - they have incredible view of the cr...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maric V, Manager at Al Ghurair Arjaan, responded to this review, March 1, 2013
Dear Guest,

Thank you for posting your review on Trip Advisor following your recent visit with Al Ghurair Arjaan by Rotana.

We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your positive feedback which I have shared with my team.

It is truly a pleasure to have you staying with us and we certainly look forward to welcoming you back in the near future.

With warm regards,

Maric Van Duijvenbode
Executive Assistant Manager

Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
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    6
    1
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
mumbai india
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed January 15, 2013

We stayed with family in this hotel, we had booked a 3 bedroom apartment, for 10 days in beginning of January 2013, the check in was slow, the apartment was very spacious and very good. All new. Very well equipped kitchen , washing machine and dishwasher too, TV in all the bedrooms and the living room. We were on the 19 floor, there was a nice and spacious balcony outside the living room, and there were chairs too in the balcony. Breathtaking view of dubai from all the rooms. View of dubai airport, dubai creek, sheikh zayed road, birjul khalifa, superb view. Location was too good, spinnys supermarket right next door, so many restaurents all around.The housekeeping service was also very good. The negative points -- the bathtubs were very high and it was very difficult to get into it and come out of it, there was blockage in the master bedroom bathroom , but it was later repaired.check out was very quick. I will definitely come back and stay in this excellent apartment hotel.

Room Tip: Take an apartment on a higher floor to get a good view !
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maric V, Manager at Al Ghurair Arjaan, responded to this review, March 1, 2013
Dear Guest,

Thank you for posting your review on Trip Advisor following your recent visit with Al Ghurair Arjaan by Rotana.

We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your feedback which I have shared with the concerned departments.

It is our ultimate aim to deliver seamless arrival and departure experience and we highly appreciate your valuable comments. We have seen a delay in our arrival process at the Arjaan since our opening in December, 2012 and identified the lack of manning during certain hours and equipment which are now being rectified.

It is truly a pleasure to have you staying with us and we certainly look forward to welcoming you back in the near future at the Arjaan.

With warm regards,

Maric Van Duijvenbode
Executive Assistant Manager

Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dar es Salaam, Tanzania
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 7, 2013

recently stayed in a three bedroom apt with family on the 20th floor,what a view,apts are awesome,well designed and comforting.Breakfast is great but crowded as its shared with sis hotel The Rayhaan.Staff need training as its a new establishment.location is superb with many restaurants just round the corner.
Negative points:reported phone in the apt not working,was never fixed even after many reminders.The climb to the bath tub is tricky,to high for elderly and the young.The water pressure in the shower is to low as per Dubai standards.But will definately return.

Room Tip: higher floors have breathtaking views of Dubai.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maric V, Manager at Al Ghurair Arjaan, responded to this review, March 1, 2013
Dear Guest,

Thank you very much for posting your review on Trip Advisor following your recent visit with Al Ghurair Arjaan by Rotana.

We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your constructive feedback which I have shared with the concerned departments.

I read from your comments that we have failed in responding to your service request for which I apologize.

During the new year period, we did encounter a larger volume of business then we had anticipated and admit that we were not geared up for numbers of guest during the meal periods, which may have caused delay in service.

The comments of the bathtub has been noted and we will look into this. On the other hand, the water pressure situation has improved on all our floors.

It is truly a pleasure to have you staying with us and we certainly look forward to welcoming you back in the near future at the Arjaan.

With warm regards,

Maric Van Duijvenbode
Executive Assistant Manager

Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Al Ghurair Arjaan

Address: next to Al Ghurair City Mall | PO Box 6999, Al Ghurair Centre, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #117 of 486 Hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Ghurair Arjaan 5*
Number of rooms: 192
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