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“Very good hotel in Dubai” 5 of 5 stars
Review of Hilton Dubai The Walk

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Hilton Dubai The Walk
4.0 of 5 Hotel   |   The Walk | Jumeirah Beach Residence, Dubai, United Arab Emirates   |  
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Ranked #48 of 486 Hotels in Dubai
Paris, France
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“Very good hotel in Dubai”
5 of 5 stars Reviewed July 6, 2014

Should you are going to Dubai for leisure or for business, I would highly recommend this hotel. The location is very good as including a beach access but also very close with a taxi to Internet City.
Staff is very welcome and always trying to help. The rooms are huge and I would recommend the ones located at the highest floors with see view. Breakfast is perfect and there are many restaurants in the area should you want to have diner. I would also recommend to have a drink at night at the Pure sky lounge bar on the 35th floor.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this review, July 10, 2014
Dear Jean-Marc C,

Thank you for posting a review of your recent stay at the Hilton Dubai The Walk.

We are really grateful for your appreciation especially for highlighting the many positive aspects of your experience while in house and for sharing some tips to prospective travellers and help them to make the right choice for a place to stay when in Dubai.

Thank you so much for your recommendation so we look forward to welcoming you back with us very soon. Please do not hesitate to contact me should you need my personal assistance with your next booking.

Sincerely,

Alexander Musch
Hotel Manager
info.dubaithewalk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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963 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

My family had and enjoyable stay at the Hilton. The staff were friendly and helpful. The place was clean and well maintained. The room was cleaned and the staff even made towel figurines (aside from the usual swan)such as an elephant and a pig which the kids loved.

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this review, July 10, 2014
Dear Suhayl D,

Thank you for posting a review of your recent stay at the Hilton Dubai The Walk.

I am delighted to note that you had an enjoyable and wonderful stay with us and that you found our overall service and facilities to your satisfaction. We truly appreciate your feedback as it highlights so many positive aspects of your stay most especially the high level of service and friendliness of our team members.

Once again, thank you and we look forward to welcoming you and your family back to us again in not so distant future. Please do not hesitate to contact me should you need my personal assistance with your next booking.

Sincerely,

Alexander Musch
Hotel Manager
info.dubaithewalk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 5, 2014

A excellent stay with the usual great service from Hilton staff. Didn't use too many facilities at the hotel as we had a busy time around Dubai. 2 bedroom apartment was excellent, clean and tidy, with plenty of space for 4 adults and a 2 year old child to move around and relax. The kitchenette was very well stocked and far exceeded our needs for the stay. Location is fantastic to enjoy the many restaurants that are on the walk and the hotel is not too far from the metro so easy to get to many of the tourist attractions within Dubai. If I were to return to Dubai again I would definitely stay at this hotel.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this review, July 9, 2014
Dear JassiT,

Thank you so much for posting a review and for your recent stay at the Hilton Dubai The Walk.

I am pleased to note that you found your experience of staying with us to your satisfaction. We are delighted that you have chosen to stay with us and then highlight the many good aspects of that stay especially the excellent service you received from our team members.

It would be our pleasure to welcome you and your family back with us very soon and provide you with yet another memorable stay!


Sincerely,

Alexander Musch
Hotel Manager
info.dubaithewalk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

Great hotel but if you want to explore Dubai and all its parts it takes very long to get there and the metro is pretty crowded. also dont go there during Ramadan. Staff is very nice except one slightly unfriendly member at the reception. Great beach access.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this review, July 9, 2014
Dear Bettikl,

Thank you so much for posting a review and for your recent stay at the Hilton Dubai The Walk.

I am happy that you liked our hotel as well as the beach facilities. I can assure you that your encounter with our Receptionist staff is an isolated case and does not represent at all the overall service attitude of our team members, still we will carry out staff re-training to ensure that such level of service is not repeated. Please accept our sincere apologies.

Hope this will not hinder you from staying with us again as we all look forward to welcoming you back very soon.


Sincerely,

Alexander Musch
Hotel Manager
info.dubaithewalk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 3, 2014

Let me get the negative out the way. Only one and that is I had to go to reception everyday, sometimes more than once to her my key card reset. That was annoying.

All staff at this hotel are polite and attentive.

I usually book self catering as I don't like the idea of having to go to breakfast before 10am!!! My sister booked this hotel as a bed and breakfast. The breakfast was until 1100... Bonus. Breakfast was a nice selection. The staff can't do enough for you. You are not under pressure to leave the table at 1100.

Basant, the waiter arranged for my morning tea made the Indian way. Thank you.

The hotel is opposite the other Hilton and access to the private beach is from there.

The views from the sky lounge are amazing.

Thank you for a nice pleasant stay and experience. I would book here again.

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this review, July 9, 2014
Dear KUDLES,

Thank you so much for posting a review and for your recent stay at the Hilton Dubai The Walk.

It is nice to note that you were fully satisfied with our overall service, products, and facilities, as this is what we strive to achieve and provide our valued guests at all times. We are grateful that you highlighted the exceptional service you received from our team members that made your stay much more enjoyable.

I am so glad that we are able to meet your expectations of a Hilton experience on this occasion so we all look forward to welcoming you back very soon and provide you with yet another memorable stay!


Sincerely,

Alexander Musch
Hotel Manager
info.dubaithewalk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

Hilton Dubai The Walk located at the Jumeirah Beach with all that you want from a vacation. Just minutes of walking distance to the beach and numerous restaurants. We booked a 3 rooms apartment with seaview and it is so spacious for 6 of us. The service from the front desk and concierge was so impressive that makes you feel so welcome.
We are glad that with the room we booked we are entitle to free WIFI.
Will definitely recommend to anyone who intend to visit Dubai for a holiday!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this review, July 9, 2014
Dear MyronWong,

Thank you so much for posting a review and for your recent stay at the Hilton Dubai The Walk.

We are grateful for your positive feedback that gives prospective Dubai travellers an idea of what to expect. Thank you for your recommendation. Happy to know that we were able to meet your expectations of a Hilton experience.

It would be our pleasure to welcome you back with us very soon and provide you with yet another memorable stay!

Sincerely,

Alexander Musch
Hotel Manager
info.dubaithewalk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2014

Great service,thanks to Mr.Melvin (if i'am not mistaken) and to the house keeping staff who assisted us.i just remember purna and the other guy i forgat the name.thank you so much until next time.the place are around of beautifull spot.because our room is in seaview you will see the great place of the walk.and very close to all like mall,resturant and cinema.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this review, July 9, 2014
Dear Henry R,

Thank you so much for posting a review and for your recent stay at the Hilton Dubai The Walk.

We are grateful that you emphasized the positive service attitude of our team members as well as on the hotel's amazing location and I am delighted to know that we were able to meet your expectations of a Hilton experience on this occasion. Your motivating words have been conveyed to my team.

It would be our pleasure to welcome you back with us very soon and provide you with yet another memorable stay!

Sincerely,

Alexander Musch
Hotel Manager
info.dubaithewalk@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Dubai The Walk

Address: The Walk | Jumeirah Beach Residence, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 486 Hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Dubai The Walk 4*
Number of rooms: 364
Official Description (provided by the hotel):
Hilton Dubai Jumeirah Residences is located on Jumeirah Beach, within easy access of Sheikh Zayed Road. The Hotel sits alongside Jumeirah Beach Residence and is surrounded by beautiful boutiques, al fresco dining and modern day Arabic culture on The Walk, Dubai's bustling outdoor shopping avenue. Choose between contemporary loft apartments, an exclusive penthouse, spacious studios and luxurious two, three or four bedroom apartments, spread over 43 floors. With a vast choice of accommodation, temperature controlled outdoor pool, a modern gym, two modern restaurants Crave and Hartisan, a wine bar called the Grape Escape and a stunning roof top lounge bar, Pure Sky Lounge. Hilton Dubai Jumeirah Residences offers the perfect base from which to explore the cosmopolitan city of Dubai. Guests of the Residences also have access to the facilities of the Hilton Dubai Jumeirah Resort including their spa, kids club, private beach and nine restaurants and bars. ... more   less 
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