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“Hearty food - service from the heart!” 5 of 5 stars
Review of California Pizza Kitchen

California Pizza Kitchen
Dubai Mall, Dubai, United Arab Emirates
04-3399099
Website
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Ranked #1,375 of 5,610 Restaurants in Dubai
Cuisines: Pizza
Dining options: Reservations, Late Night
Restaurant details
Dining options: Reservations, Late Night
Kandern, Germany
Top Contributor
72 reviews 72 reviews
42 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
53 helpful votes 53 helpful votes
“Hearty food - service from the heart!”
5 of 5 stars Reviewed July 30, 2013

Never had been to CPK before although i had many opporunities to try, both here and in the US. But after swearing off Noodle House and their inhospitable staff, and with Texas Roadhouse being jampacked - we decided to give it a try. We tried their Hummus, which sounded oddly appealing and a meatlovers pizza. However, worth noting is the GM/Chef came out to inform us he wasn't happy with the batch of Hummus, and he wanted to ask if we wanted an alternative or was willing to wait 15 minutes. Not only is the honesty appreciated, but the fact he came out himself instead of just sending one of the waiters really impressed me. For me, service always comes first and i greatly appreciate such gestures. Bravo!

  • Visited July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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82 reviews from our community

Visitor rating
    15
    23
    20
    14
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
London
Top Contributor
105 reviews 105 reviews
46 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
67 helpful votes 67 helpful votes
“Good selection to choose from”
4 of 5 stars Reviewed July 29, 2013

The restaurant wasn't busy so our experience of service wasn't a problem. When it arrived the soup was delicious and all the main courses were good-sized portions - there was a good range of dishes to choose from too and no complaints as far as taste and flavours.

  • Visited July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
6 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Terrible Service but Good Food”
2 of 5 stars Reviewed July 11, 2013

i liked their food but the problem was the service. the people who served me in Mirdif City Center were very unfriendly and unwelcoming. I was exhausted after work and needed somewhere to plug my charger after my fone died and they were pretty rude and gave me "huffs and puffs" and looks. I was also waiting for my mom to arrive and they were making me feel very unwelcomed by giving me looks whenever i mentioned i was not ready to order because i was waiting for someone to arrive. Quite dissapointing to be honest.

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Worst Service Ever !”
2 of 5 stars Reviewed June 16, 2013 via mobile

Dined here last night, 15/6/13, couldn't even serve correct drinks to start, waited a further 10 mins for correct drink then served cold tasteless pizza. Never again

  • Visited June 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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dubai
Senior Contributor
34 reviews 34 reviews
21 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
“Great food horrible service”
4 of 5 stars Reviewed June 16, 2013

These guys have some of the best variety in pizza and pasta. The food tastes yummy! But the service unfortunately is horrible!

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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