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“simply the best!” 5 of 5 stars
Review of Rixos The Palm Dubai

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Rixos The Palm Dubai
5.0 of 5 Hotel   |   East Crescent Plot C- 40 Palm Jumeirah, Dubai 18652, United Arab Emirates   |  
Hotel amenities
Ranked #132 of 487 Hotels in Dubai
Berlin, Germany
1 review
“simply the best!”
5 of 5 stars Reviewed May 20, 2013

we spend a long weekend at rixos dubai and it was amazing. this hotel has the best beach area, it is surrounded by the finest white sand...wonderful! the food is turkish international and has a great variety of different dishes, everyday something new. the rooms are spacious, modern, and clean. we had a great view of dubai skyline and the blue ocean. what can I say, all staff members were very friendly: the waiters in the restaurants, room service, housekeeping... everybody! I recommend this hotel if you want to spend relaxing and luxurious holidays in dubai. enjoy!we spend a long weekend at rixos dubai and it was amazing. this hotel has the best beach area, it is surrounded by the finest white sand...wonderful! the food is turkish international and has a great variety of different dishes, everyday something new. the rooms are spacious, modern, and clean. we had a great view of dubai skyline and the blue ocean. what can I say, all staff members were very friendly: the waiters in the restaurants, room service, housekeeping... everybody! I recommand this hotel if you want to spend relaxing and luxurious hollidays in dubai. enjoy!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review, August 23, 2013
Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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747 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2013

Spent two nights here while visiting Dubai. On my tour of the Gulf Countries, this was the best hotel yet. The grounds are beautiful, gym is amazing, and outdoor pool huge wanted to express my appreciation for the superior service I received during my stay at Rixos The Palm Hotel. In particular, "Yacine "ranjan" and "jullia" were very helpful and deserve a great deal of praise for their excellent customer service.

I will definitely be staying with the rixos Hotel again.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review, August 23, 2013
Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
russia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2013

we just arrived from Dubai, were there for a short May vacation - as a couple. we chose this hotel and were not mistaken. in spite of the great popularity of this hotel, it was not as crowded as I was afraid to meet. upon early arrival we were checked in immediately. the room was clean and well equipped with large bathroom and big bed. towels were changed twice a day. we had breakfast and dinner in the main restaurant - there was an excellent variation of food, so we didn't even want to go out for dinner. and the beautiful beach ! - each morning we were alone on the beach. We recommend this hotel for families - you can take a good rest here !

Room Tip: if you like activity you can chose sea/pool view room. but if you want to rest - better to chose sou...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review, August 23, 2013
Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 12, 2013 via mobile

The hotel is a beautiful resort, very modern and comfortable rooms. We were lucky to get upgraded to a suite. We tried all restaurant by the pool for lunch , for dinner salt and l and it was good. Perfect. 30 seconds from the pool and the beach! What more could you want! Recommend the hotel for those,who want to spend an uforgettable stay in one of the most wonderful places in Dubai!
Special thanks to Baris Metin from Guest Service Team Always help to all our questions and help us.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review, August 27, 2013
Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 8, 2013

I was at Dubai for ATM tourism fair and was my first stay at Rixos. It was far from exhibition center but a great location for a resort hotel. Great welcome, very helpfull staff, location, view, the sizes of rooms, breakfast everything were very good. Highly recomended from a hotelier.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review, August 23, 2013
Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

I was on a trip to Dubai with my family a couple of months ago and the kids were really excited. So i thought which better place than Rixos. The service we received was excellent and the food too but we were quite unhappy with the room itself. We were lucky to meet Manager Amit from the reception. He not only sorted another and better room for us but also suggested all the exciting places in UAE which I could go with my family.

Initially I was quite reluctant to approach the reception as I thought they would only concentrate on Russian or Turkish gues. But to my delight Amit was there to take care of our problem and help us too.

During our conversation we told him we going to India after a month, he gave me all details and also suggested hotel, we re booked according to his suggestion and its as beautiful as he said.

It is rare to find a Manager in a hotel who will go the extra mile for each and every guest. Amit made our holiday special and as I promised will return next year, once I made my plans will email Amit.

Room Tip: Contact Amit from reception! He is the best.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review, August 27, 2013
Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

I suddenly decided to go to Dubai, and one of my friends joined, one of our friends suggested it for us (it wasn’t planned), but frankly it was one the best hotels where you can do everything … you can relax , enjoy the beach and the pool , amazing spa, excellent food, loved the white lounge, and the staff were very helpful… you can spend the whole day over there without getting bored.

Room Tip: sea side rooms \ amazing view.
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this review, August 23, 2013
Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rixos The Palm Dubai

Address: East Crescent Plot C- 40 Palm Jumeirah, Dubai 18652, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #132 of 487 Hotels in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rixos The Palm Dubai 5*
Number of rooms: 233
Official Description (provided by the hotel):
Rixos The Palm Dubai is a fantastic resort combining leisure, business and holiday with family entertainment and activities, offering meeting venues and business services on an area of 10 acres. The sleek, modern Hotel and Residences enjoy sweeping views in every direction.The modern design and unique architecture of Rixos The Palm Dubai shows two connected buildings seeming like one due to the connecting atrium lobby. The Hotel features 233 spacious and comfortable rooms and suites, 28 Residential Apartments with a different view of the Dubai shoreline from various heights and directions. With bedrooms separate from the seating area, Rixos The Palm Dubai offers space and privacy for families. Furthermore, the Resort has a range of restaurants, lounges and bars overlooking the ocean as well as a comprehensive and sophisticated banquet and meeting space.Inside, the Hotel and Residences radiate a warm residential atmosphere strikingly complemented by authentic Turkish hospitality provided with Rixos standards. The double leaf design of the Hotel creates a magnificent area with two swimming pools surrounded by rich greenery that in turn cascades down to the sandy beach, featuring a wide array of sports and recreational activities, the Rixy Kids Club as well as the exclusive Rixos Royal Spa, bringing the healing spirit of tradition from East and West to the Arabian Gulf. ... more   less 
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