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“Great hotel for stopover” 4 of 5 stars
Review of Jumeirah Creekside Hotel

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Jumeirah Creekside Hotel
5.0 of 5 Hotel   |   Road Al Garhoud Deira, Dubai, United Arab Emirates   |  
Hotel website
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Hotel amenities
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Weekending Perfect Escape
Ranked #36 of 474 hotels in Dubai
London
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Great hotel for stopover”
4 of 5 stars Reviewed December 19, 2013

We stayed here when we had a night in Dubai between flights. Very handy for the airport, and a nice hotel - very good value for money when we booked it.

Rooms are great, very comfy beds. It does have a pool, but it's more of a business hotel/ for stopovers.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review, December 30, 2013
Dear Guest,

We would like to express our gratitude to you for posting a review with regards to your recent stay with us.

On behalf of the entire team we do hope to see you back with us very soon.


Sincerely,

Charles E M Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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605 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2013

I stayed in this hotel with my family last summer, it was an excellent hotel with great and modern furnish. Facilities are great with pool and a gym that is fully equipped ( I think it must have been a proper gym that partnered with the hotel because I never seen a hotel gym that is as fully equipped as this.)

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review, December 19, 2013
Dear Guest,

Many thanks for the great review; I am delighted that you enjoyed your stay with us.

I would also like to take this opportunity to thank you for your kind acknowledgement of our great facilities, especially our gym. It is our pleasure to let you know that The Aviation Club Gym is part of the Jumeirah Creekside Hotel and not affiliated to another company. We pride ourselves in delivering an exceptional experience for all our guests through the high standards Jumeirah is renowned for.

On behalf of the entire team we do hope to see you back with us very soon.

Sincerely,

Charles E M Clark
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Top Contributor
237 reviews 237 reviews
61 hotel reviews
Reviews in 108 cities Reviews in 108 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed December 14, 2013

Booked for 2 nights on the way back from Singapore. Just a few minutes from the airport, very convenient. Offered a room upgrade at very reasonable rate. Lovely suite, large geometric shape, all amenities. Very comfortable. Great staff. Good pool and gardens. Part of the Jumeirah Group which is renowned for getting things right.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review, December 15, 2013
Dear Guest,

Thank you for comments and review of your experience at Jumeirah Creekside Hotel.

It is indeed gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Thank you for your very kind words, which will surely inspire us to continue to deliver the best service we can give to our valued guests.

On behalf of the entire team we do hope to see you back with us very soon.

Sincerely,

Charles E M Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 14, 2013

We were here in September 2013 for five days and the experience was great.

The staff were quite helpful and personalized service was provided.

Breakfast was good and there are a number of activities in the hotel.

When we stayed, they were giving out free passes for Wild Wadi (worth AED 245) and other recreational stuff.

Great value for money.

Room Tip: Higher floors have a better view
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review, December 15, 2013
Dear Guest,

Thank you for sharing your experience from your stay with us at Jumeirah Creekside Hotel on Trip Advisor.

We are pleased to read that you enjoyed your stay with us, especially the Wild Wadi access. We are also delighted that you were happy with the service provided by our colleagues.

It was a pleasure looking after you and we look forward to welcoming you back soon.


Sincerely,

Charles E M Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
meerut
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 12, 2013

We have enjoyed our stay using all great facilities offered by the hotel.

Best and comfortable rooms with lovely bedding.

Great food (Had dinner and breakfast)

Poools are uniquely great.

Overall best city hotel we have ever visited which serves best..

Room Tip: All the rooms are beautiful and comfortable considering size, bedding , amenities etc. Rest make...
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review, December 15, 2013
Dear Guest,

I am delighted to read your complimenting review of your recent stay with us and thank you for considering Jumeirah Creekside Hotel the best city hotel you have ever visited.

It was a pleasure looking after you and we look forward to the opportunity of welcoming you back to our hotel in the near future.

Sincerely,

Charles E M Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2013

I think this new hotel has been built with the idea of getting as close as possible to a perfect 5 star hotel.

it needs to be said that it is still a new hotel ( prob just over a year) but the crispness of everything is everywhere in the air. You can smell it in the rooms, even if they are smoking rooms!

The level of quality instilled in this hotel is very remarkable, all the interior finishing are very good and you can see that corners and edges were not ignored by the QAQC guys.

the toilet accessories installation are really good, without any loose ends, drawers in the room all have a quiet close system which is great to maintain the quietness in your room and for the neighbour. the space within the room was very very good. the top of the system lightning system and air conditioning was also great. excellent electrical suuply options on the working desk for charging different kinds of phones or laptops.

the quality of the bed was very good, we also asked for firm pillows and we had them within less than 10 minutes which brings me to the quality of service that we enjoyed from check in till checkout.

the architectural design was very beautiful, everything seems to have an angle, which is nice and different. inside the room and outside the room, the design in the room kept you feeling fresh and always surprised with the hidden corners. (check out the coffee corner in the room, very nice. the towels were very good quality and the robes were double not only one ;)

breakfast was great, not too many options, but your typical omelette buffet and several other options. (good fresh orange juice)

price was not all that too bad as well, although we were there with a group of 20 ppl and I am not sure if we had received a special price, but from the looks of it the prices on the website are not that bad at all for what you get.

speaking of the group, we had checked in later at night and they gave us a room at the 8th floor and when we tried to join the group on the fifth floor the elevator would not allow us...lol!!

we called the operator and he recommended to use the stairs.....lol, so we just went downstairs and it turned out that for security reasons the room cards are programmed respectively. so they added the 5th floor and we were on our way :)

the ground floor swimming pool is adequate size, and the infinite swimming pool that was on our 8th floor was also small but very uniquely designed and also very quiet ambience for a nice relaxing session.

location is great next to the irish village and the airport being a mere 5 or 10 minutes drive depending on your terminal).


all in all, will def stay there again.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review, December 15, 2013
Dear Guest,

We would like to express our gratitude to you for posting a review with regards to your recent stay with us and for considering Jumeirah Creekside Hotel as “the closest possible to a perfect 5 star hotel”. It is indeed heartwarming to have such wonderful comments from you.

Thank you for acknowledging so many positive elements of your stay, as it is from your feedback that we will be able to uphold our commitment to excellence. I am sure that a lot of travelers, whether leisure or business, will benefit from your review.

I am also delighted to read that you will be returning to stay with us at Jumeirah Creekside Hotel. We certainly look forward to welcoming you back in the near future.

Sincerely,
Charles E M Clark General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atherstone, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2013

We stayed here for 6 nights last week. It was a surprise for me organised by my wife for my 40th Birthday. We've stayed twice in Dubai previously in fantastic hotels so this one had a lot to live up to. We weren't disappointed!

We arrived after an overnight flight from Birmingham at 8:30am. The room wasn't ready for us but we were told it would be available shortly. They called me at 9:30am after we'd sat by the pool and told us that the room was ready. This was great after a tiring flight.

The room was brilliant. There are loads of gadgets (I've never had a phone that controls the curtains before) We had a huge Sony TV, DVD player (DVD's are available from the hotel to watch) and a huge bathroom. The room was really comfortable.

Being a Jumeirah Hotel, they really know how to go the extra mile. The mini bar was stocked daily with soft drinks, which I think is a really nice touch. The rooms are visited each night by the guys with a snack trolley (never had that anywhere before) We had a paper delivered to the room every morning without having to ask (or pay) for it!!

Breakfast was great with a huge selection. I really enjoyed the omelettes!! The pool area was lovely, with really comfortable loungers, lovely pool and even towels brought over to you. There was also the rooftop pool which is more like a lap pool. It also cantilevered out over the lobby with a glass floor. This has to be seen to be believed! Its a bit eerie looking down at the reception area through the pool floor!

The staff were lovely. We were always greeted with a smile and a pleasant hello from everyone. The hotel also runs a shuttle bus to the malls and also Wild Wadi. The hotel concierge issues the free tickets for Wild Wadi. The hotel's concierge are really helpful. We had a great time there, and there's a lot of new rides from the last time we went! The bus driver Mohammed is a cheery guy who got to know us over the 6 days. He's a really good ambassador to the hotel.

Out and about we used either the shuttle bus or the Metro. The nearest station is GGICO which is on the red line approximately 400m from the hotel, An unlimited say pass for the metro is only about £3 each!!

We didn't eat in the hotel in the evenings, though the menu looked nice and fairly reasonable for a 5 star hotel. We preferred to eat out and about. There are a few restaurant's within walking distance. TGI Fridays and Chilis to name but 2.

All in all we had an amazing time and it was a shame to leave!

If I could have one gripe and its a really minor one, I think that as the hotel is close to the airport they could perhaps lay on a shuttle service for guests? Saying that the Taxi was only 30 Dirhams each way (about £5!)

Room Tip: Higher floors are better with views over the creek.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this review, December 11, 2013
Dear Guest,

Warm greetings from Jumeirah Creekside Hotel!

We would like to express our gratitude to you for posting a review with regards to your recent stay with us.

Thank you for acknowledging so many positive elements of your stay, as it is from your feedback that we will be able to uphold our commitment to excellence. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah is renowned for and we are delighted that we have been successful in achieving this during your stay.

I would also like to thank you for recognizing Mohammed, it is with great pleasure that I am able to recognize him for his efforts to ensure our guests have an enjoyable and comfortable stay.

We have also noted your suggestion of offering a shuttle bus service to the airport and rest assured that we will consider this possibility as our purpose is to make all our guest happy during their stay.

It was a pleasure looking after you and we look forward to welcoming you back soon.

Sincerely,

Charles E M Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Jumeirah Creekside Hotel

Address: Road Al Garhoud Deira, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 474 hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jumeirah Creekside Hotel 5*
Official Description (provided by the hotel):
Located in the heart of Dubai, just moments away from the international airport, Jumeirah Creekside Hotel is a contemporary lifestyle destination and feautres a dedicated Arts and Cultural Program.Set amongst verdant green grounds, Jumeirah Creekside Hotel seamlessly fuses the grace of a distinguished country club with all the luxuries of a modern city hotel. Jumeirah Creekside Hotel distils the heritage of Dubai’s Creek with the distinct flair of Jumeirah’s high standards in luxury and service. ... more   less 
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