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“Easter Family Trip” 4 of 5 stars
Review of Ramada Plaza Jumeirah Beach Residence

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Ramada Plaza Jumeirah Beach Residence
4.0 of 5 Hotel   |   Bahar 7, Jumeirah Beach Residence, Dubai 0, United Arab Emirates (The Marina)   |  
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Ranked #115 of 514 Hotels in Dubai
Certificate of Excellence
Lagos, Nigeria
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Easter Family Trip”
4 of 5 stars Reviewed July 4, 2014

Spent the Easter here with family and friends. We booked the 4bedroom apartment (we were a party of 8 adults and 5kids- 4 families). Our apartment had the view of the beach. The food was good and housekeeping was fair as well. Breakfast buffet was good and the outside bar was also nice with drinks and shisha.. Nice hotel apartment.

Stayed April 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alper Can B, General Manager at Ramada Plaza Jumeirah Beach Residence, responded to this review, July 8, 2014
Dear olu o,

Thank you for your superb review and also for choosing to spend your Easter trip with us. We pride ourselves on being able to welcome all different sizes of families to the hotel and strive to deliver an excellent service to ensure all guests are comfortable and relaxed. We do have a talented team in the outlets and happy to read that you enjoyed the food and great ambiance, our team cater to each individual guests needs. I do hope we will be able to welcome you back to the hotel very soon! Please do not hesitate to contact us further with any queries you may have, we would be more than happy to assist.

Best Wishes,
Alper can Bulcum
General Manager
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747 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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bedfont
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

Stayed for 5 nights with two friends. Arrived early morning and were first given a smoking room. This really smelt so we asked for non smoking and had to wait 3hrs for that to be ready. Took shuttle bus to emirates mall which was prompt and with a/c.
Room was big with sitting area. Only had 2 single beds so a third put-up bed was made in room. All clean and comfortable. Cleaned n towels changed daily - however sometimes this wasn't done until 5pm once we returned to our room. Had a nice balcony overlooking the marina. However had to ask 4 times and wait hours for this to be unlocked!
Bathroom clean and shower pressure good.
Breakfast included in price. Really good selection of hot and cold - egg station for omelettes etc. Service standards varied but not bad on the whole.
Pool separate outside and had to walk up 2 flights of stairs to get to it. Towels provided. Sun on pool until around 3pm then goes behind buildings. Pool is clean, loungers ok.
Pub bar is great - especially on ladies night - free champagne n live music.
Shisha bar on roof is lovely. Loads of nice outdoor furniture with fantastic views over the palm and the sea and the marina.
Great location - walking distance to the walk and the beach, to metro station (which can take u to Dubai mall/burj khalifa etc..), to the marina. Supermarket right next to hotel.
Overall great hotel with great location at good value.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alper Can B, General Manager at Ramada Plaza Jumeirah Beach Residence, responded to this review, July 1, 2014
Dear leolion1,

We really appreciate your nice description at the Ramada Plaza JBR. It appears that overall you and your friends generally had an enjoyable stay. I'm very sorry to hear that you experienced an issue with your first room allocation and thank you for the towel comments, I will speak to my team to have this checked. We are also happy that you had a great time in our Speakeasy Bar and Sama Lounge at 35th floor! I can’t tell you how many guests tell us they selected our hotel because of the great comments and how right on the money our previous guests are. I hope we will be able to delight you again soon with another pleasant experience. Please do contact us and we'll be more than happy to assist you with your future reservation!

Best Wishes,
Alper Can Bulcum
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 28, 2014

Just returned from my 1st trip to Dubai and stayed in the Ramada Plaza
We had a wonderful stay At this hotel the staff were all extremely friendly and helpful I could not fault anything. Rooms were very spacious possible one of the biggest hotel rooms I've stayed in and very comfortable. House keeping did a wonderful job too.
Location is perfect a 5 min walk from the beach and the walk and about 10 mins over to the marina and Dubai Marina Mall. There are road works going on at the moment as a light rail/metro system is being put in place (no fault of the hotel) and the traffic is quite heavy and works went on at night but we honestly couldn't hear a thing and that was from the 7th floor!
Good supermarket adjacent the hotel too very handy
Staff at the bar on the 35th floor were wonderful throughout our stay and after ordering our fist drink they remembered it for the week and always had a smile. The Brazilian restaurant was fab too.
Overall I would highly recommend the hotel and I will hopefully be back again very soon
Thank you for a wonderful holiday

Room Tip: Views over the Marina are fab
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alper Can B, General Manager at Ramada Plaza Jumeirah Beach Residence, responded to this review, June 30, 2014
Dear MrsJoMcT,

How fantastic to hear that you had such a great experience and that we were perfect place to stay! All of us working here at Ramada Plaza strive to deliver highest standards all the way from the cleanliness of the rooms, to the highest quality furnishing, our engaging service and the atmosphere of our Fogueira Restaurant at 35th floor. It means a great deal to me that you not only appreciate all these aspects but also shared it with everyone in your review. It would be an absolute pleasure to welcome you back and again we look forward to seeing you all on your next visit to Dubai. Please do not hesitate to contact us directly and we would gladly assist you throughout your stay.

Best Wishes,
Alper Can Bulcum
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

When I first arrived at the check in desk I was dissapointed because what TRAVEL AGENT had promised me and what your staff were telling me was completely different. My family were tired and wanted to go to the room and rest but it was not possible for 2 and half hours. . I asked to speak to the manager and Ms.Laura Gunaseelan was very calm and cool and sorted our problem in few minitues. She has a way of handeling customer only few qualified staff would have.My day was saved by her.

Expensive hotel compared with other hotels that I was getting in London in Dubai. Excellent overall experience. Great staff including the porters and cleaners, and very good breakfast. Staff were very accommodating with regards special food requests and went the extra mile. I am going to have a very difficult time putting into words, how wonderful
our trip was! The weather was perfect and the views were spectacular from our balcony and 35th floor from the bar. I enjoyed my drink in the evening in the bar.An outstanding experience for adults and older children.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alper Can B, General Manager at Ramada Plaza Jumeirah Beach Residence, responded to this review, June 23, 2014
Dear v P,

Thank you for this wonderful feedback! However, I am sorry to hear that you and your family have encountered an issue with your Travel Agent. Despite of this, we are really glad that you had a wonderful stay with us and that you particularly appreciated the impeccable service extended to you by Ms. Laura and especially impressed by the way in which she handled your problem. She is definitely a character, absolutely adores what she does and likes nothing better
than to make our guests perfectly happy and satisfied. Reviews like yours mean a lot to us, since we take great pride in our staff and customer service. Myself and the team hope to have the pleasure of being your host again. Feel free to drop us an email when making your future booking so we can make sure that you have a more comfortable stay.

Best Wishes,
Alper Can Bulcum
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 21, 2014 via mobile

Booked as part of a package holiday and considered it to be value for money. The room was comfortable and clean I always had a good night sleep. Breakfast got a bit boring after the second day but iHop is only a short walk away as is the beach, other restaurants and a supermarket. The rooftop bar/lounge was nice in the evenings with shisha available. I would recommend this hotel.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alper Can B, General Manager at Ramada Plaza Jumeirah Beach Residence, responded to this review, June 23, 2014
Dear 90sTravelKid,

Thank you for taking the time to leave such a nice review of your first visit to Dubai. I would have to agree that we have the best rates available when it comes to location and comfort. We much appreciate when our guests take note of this. It is great to hear that you were able to enjoy a relaxing and good nights sleep whilst in the hotel. As for the breakfast - thank you very much for your comments, we will definitely look into this! We are also happy that you had a great time in our 35th floor, thank you for recommending us to others and it would be lovely to welcome you back for another great experience on your second trip to Dubai. Please contact us in advance so that we can take an extra special care of you!

Best Wishes,
Alper Can Bulcum
General Manager
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New Delhi, India
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 17, 2014

We were a group of 4 adults and 5 kids ranging from 6 to 15 and took up a 3 bedroom apartment for 6 nights. The location of the property is marvellous and the view from our apartment on the 33rd floor was magnificient. The rooms had a view of the ocean and beach while the living area (very large with a dining and huge kitchen) overlloked into the marina bay. The beach was walking distance and the JBR is very the evenings are exiting and thoroughly active. The staff was very friendly and helpful. At the same time, the house keeping was a bit wanting at times. A very good supermarket was adjoining the hotel building also very convinient. Room and hotel facilities were upto the mark in most respects. full marks to this property. Totally worth it.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alper Can B, General Manager at Ramada Plaza Jumeirah Beach Residence, responded to this review, June 19, 2014
Dear Ghost71,

We are very grateful for your lovely review, which sums up exactly what we aspire to be and try to achieve everyday here at Ramada Plaza. I am very pleased to read such nice words and it makes me happy that you found our hotel fantastic. Thank you also for complimenting our staff, I truly believe that your comments to them are very well deserved and I feel very proud of them. We all look forward to seeing you and your family again in the future and should there be anything we can assist you with when planning your next visit, please do not hesitate to contact us and we will take care of any requests you may have.

Best Wishes,
Alper Can Bulcum
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 16, 2014

Stayed in Dubai while working. My room faced the Marina. It can be very noisy with the Tram line construction. There also seem to be a lot of emergency vehicles screaming past on the road below - very noisy with their sirens at all hours.
The staff are friendly and multi-national.
It is about 10/15mins walk to the beach. While I was staying there the rear access from the hotel (way to beach) involved walking through a lot of construction work. There is an afternoon sea breeze/wind which can get very strong and blows a lot of dust about - not pleasant.
There is a bar about 10/15mins walk away called the Underground Bar. Manageress is Scotts and they serve great Gammon Steaks and Bacon Brekky.
It is close to Palm Island but about 30mins 100 UAD (AU$30) from the Airport.
The swimming pool is good for kids - shallow but on the small side - very strong chemical smell.
I give the hotel a 3 - there is just something about it that does not gell - for me.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alper Can B, General Manager at Ramada Plaza Jumeirah Beach Residence, responded to this review, June 19, 2014
Dear Carl535353,

Thank you for taking the time to provide extensive feedback on your stay. I am sorry that you were not able to enjoy your visit to its fullest. As you understand, the main reason for the construction of the tram is to reduce the large amount of traffic clogging up Dubai Marina and Jumeirah Beach Residence, especially during the weekends. We are expecting that the trams will make a huge difference to the traffic when they finally open in November. On a more
positive note, I was delighted to read that you found the staff to be friendly. Perhaps, you may return and we can put you in another room in which you may be more comfortable. Please contact us directly and we will endeavor to ensure that you have an enjoyable stay with us.

Best Wishes,
Alper Can Bulcum
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Jumeirah Beach Residence

Address: Bahar 7, Jumeirah Beach Residence, Dubai 0, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #115 of 514 Hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ramada Plaza Jumeirah Beach Residence 4*
Number of rooms: 356
Official Description (provided by the hotel):
Ramada Plaza Jumeirah Beach Residence is located where everything gets taken care of, leaving you free to take on all that the dazzling city has to offer, relax by the pool or beach or tend to business.Offering a wide choice of accommodation from superior rooms and studios to family style, 2, 3 and 4 bedroom suites added to a tantalizing choice of cuisines, getting you to leave the comforts of the hotel could take some convincing. ... more   less 
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