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“Nice Location” 3 of 5 stars
Review of Grand Excelsior Hotel

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Grand Excelsior Hotel
4.0 of 5 Hotel   |   Al Barsha 1,, Dubai 214343, United Arab Emirates   |  
Hotel amenities
Ranked #212 of 486 Hotels in Dubai
Harare, Zimbabwe
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Nice Location”
3 of 5 stars Reviewed April 23, 2014

Stayed there for three weeks, great food and friendly staff. House-keeping not upto scratch as i had to call for service and bathroom accessories most of the time. Rooms have poor sound proof you can actually hear conversation from the adjacent rooms. There is construction going on behind the hotel and the noise was very disturbing. Very close to mall of Emirates and metro. The hotel building is excellent ( like a ship in the sea, with blue rays of water) but the authorities can do better if they add some flowers, lawn, etc around the hotel to make it more appealing. It looks like a jewel in the middle of nowhere

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Alice Springs, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 31, 2014

My wife and I stayed here in march for 8 nights was a nice looking hotel buffet prices were very high for breakfast. Very close to emirates mall if u walk the correct way right out of hotel left at rd right at round about then should see it about 100 metres up that road.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manama, Bahrain
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 23, 2014

Check-in was ok, I was upgraded to a so said "Junior Suite" which was in general only a very big room (50m²) filled with normal hotel furnitures. Prior booking I asked for high floor, I got 1/F. Next to the hotel was a construction side, the room had poorly sound-insulated connection doors to the neighbor rooms, the bath room was very bad made, the sink was the highest point at the floor, so after shower the bathroom floor had a 3 cm water level, the toilet seat had not even a cover... very disappointing room quality, surely I won't recommend or come back.

Room Tip: ...don't choose this hotel.
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  • Stayed March 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 15, 2014

Nice hotel with a beautiful foyer.

Very friendly staff. Large clean rooms and large bathroom.
Front desk staff were very nice and helpful. Although we arrived early at 9 am they gave us early check in which we never expected.

Breakfast was very good with a good selection.

Situated close to Dubai Mall and Ski Dubai which are only 5 minutes walk away.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Riga, Riga, Latvia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

convenient location not far from mall of emirates and metro station. spacious clean rooms with the same bathrooms. decent breakfast.
the only complaint is about the lousy sound insulation. don't forget earplugs if you don't like to be woken up at 7am by construction works nearby..

Stayed March 2014, traveled on business
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Balanga City, Philippines
Top Contributor
62 reviews 62 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 10, 2014

My short stay in this hotel provided so much comfort after a long trip. The hotel rooms are very spacious and clean. The beds are very comfortable and gave my back a very restful break. The breakfast was Ok, though we were in a hurry because we came down almost few minutes before closing time. The hotel and its location is quiet and away from the hassle of the busy city.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 1, 2014

This place is terrible. It is in the middle of nowhere. My wifi didnt work ever on my laptop or phone. The air in my room wouldn't turn off and it was freezing. The restaurant options are subpar. The pool is nice and so is the gym. But I wouldn't stay here again. Customer service is terrible. My bathroom has black mold all over the ceiling and parts of the ceiling are literally falling off into the shower where there was obviously water damage before.

  • Stayed February 2014, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Excelsior Hotel

Address: Al Barsha 1,, Dubai 214343, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #212 of 486 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 230
Official Description (provided by the hotel):
Within 10 minutes' walk from Mall of The Emirates and Metro station, the Grand Excelsior hotel is set in Al Barsha, Dubai - the city's vibrant business district in close proximity to Dubai Internet & Media City, Knowledge Village, Dubai World Trade Centre, DIFC and Jebel Ali Free Zone. We are also in close proximity to shopping malls, Burj Khalifa, Jumeirah Beach Park, Wild Wadi Water Park and. Finest luxury accommodation and associated amenities cater to the needs of business and leisure travelers with the blend of Unique Arabian Hospitality. The hotel is decorated in a contemporary yet unique Arabian style and offer different categories of impressive rooms & suites. Relax in your spacious room or suite, designed and furnished with outstanding amenities that meet the highest standards. Each elegantly decorated room has a flat-screen satellite TV and air conditioning. All rooms at the Grand Excelsior have a work desk, kettle and a coffee maker. The 6 restaurants and bars onsite showcase multi cuisine with a fine taste of dining pleasure and entertainment. The hotel's Health Club boasts quality weight machines and cardio equipment. Swim in the 15 m. Temperature-controlled outdoor pool, unwind in the sauna or steam room and treat yourself at the Lavana Spa for unique treatments. Grand Excelsior hotel can be the perfect location for wedding functions, birthday parties, or anniversary celebrations in our choice of Ballrooms. Give a perfect feel to your conference or business meetings in the hotel's board rooms equipped with Wi-Fi access and overhead projectors. An added value to enhance guest experience, free on-site Valet Parking and Shuttle services to the business hubs and leisure attractions in the city. We are close to Dubai International Airport and Dubai World Central Airport within a traveling time of 15-20 minutes. ... more   less 
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