One of the most worst serviced Coffee Shops or Restaurants I have seen in my last 15 years of stay in Dubai. The waiter was dazed or stoned the way he acted he did not know what he was doing. No smiles, not pleasant, behaved as if he was constipated. Asked for an Almond Croissant & English Breakfast Tea.
I happen to look over my shoulder from where I was sitting he first picks up a Danish, and asks another waiter if this was Almond Croissant, the other lady waiter corrects him and shows him what an Almond Croissant is. Puts it in a Square plate (which is chipped in the corners) and just puts on my table hard and moves to get tea, I call him back and tell him to warm it and not serve me cold, he picks it up and brings it back warmed. I almost finish my Croissant when the tea arrives, I make my tea and when I am half way through the tea notice the tea pot as dirty and cracked near the neck. I stop my tea and ask for my check, and I start taking photos, the waiter lands me a check part printed and and part handwritten, I take a photo of the receipt the waiter probably sees me taking that and quickly comes to me and asks to borrow the receipt, I oblige, and wait in anticipation that he will return, I wait five minutes but he does not come back. I pack up to go and call him to give me back my receipt, to which he goes back and returns with various other receipts which are not mine. Finally gives me an excuse he threw it in the trash can and the trash has be thrown out (that was pretty fast waste disposal, in the intention to destroy the evidence). I never get my original receipt back and then the waiter produces two receipts which are not mine totaling to my amount. I take it and move on. I have never in my life go through such an incident and moreover in an uptown Dubai Mall, and in an uptown cafe this kind of service. I leave the decision to the readers to make the choice, I shall never ever walk in to that Restaurant and Bakery and shall advice everybody I know to do the same. Dirty and over used Chinaware, pathetic waiter and service, cold response to complaints. I have attached all pictures to see.
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