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“Noth happy” 3 of 5 stars
Review of Radisson Blu Hotel Dubai Downtown

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Radisson Blu Hotel Dubai Downtown
4.0 of 5 Hotel   |   Dubai Downtown | Business Bay, Dubai, United Arab Emirates   |  
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Ranked #169 of 512 Hotels in Dubai
Copenhagen, Denmark
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Noth happy”
3 of 5 stars Reviewed July 13, 2014

I wash wery desapointet.
Wife wery bade.
Bath rum haw a bad smell.
Staff trying to help.
Restaurant nothing to talke a bout.
The always offer Hotel Taxi, youe haw to insist on meter Taxi, before you will getting on.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamad Y, General Manager at Radisson Blu Hotel Dubai Downtown, responded to this review, August 12, 2014
Dear Valued Guest,

Thank you for sharing your recent experience about Radisson Blu Hotel, Down town .

We do apologize for the inconvenience with regards to your experience, and we shall certainly investigate into the matter.

We hope such an isolated experience won’t hinder you from selecting our hotel for your next visit and do hope that you will give us another opportunity to make up for not having met your expectations, and look forward to welcoming you back very soon.

Best Regards,
Mohamad Yassine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

547 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Haql, Saudi Arabia
1 review
5 of 5 stars Reviewed July 9, 2014

I really enjoyed my stay, it was a great experience! the staff were very helpful ,the rooms are super clean the service was excellent. The rates are reasonable.The only down side for me is that there is no supermarket close by but they offered me a delivery service number which was good. Reception are polite all smiles especially Azam Khan I hope I spelled his name correctly, he was extremely helpful and pleasant to my family he gave us great suggestions regarding transportation arrangements,and our check out went smoothly due to his effort . I will definitely be back soon!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamad Y, General Manager at Radisson Blu Hotel Dubai Downtown, responded to this review, August 12, 2014
Dear Valued Guest
Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Down town.
We are delighted to read from your review that you had enjoyed your recent stay with us and that the service and facilities at the property had exceeded your expectations. We also appreciate you pointing out the excellent service you received from our Ambassadors Azim.
It is always a pleasure to have you as our guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Down town, I look forward to welcoming you back.
Sincerely,
Mohamad Yassine
General Manager
mohamad.yassine@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed July 5, 2014

i had a grate time in dubai during my stay in the Radisson Blu Hotel, the staff always good, and the activities organized by Nousheer the Tour Consultant from Rayna tours were grate.The desert safari is a grate experience.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamad Y, General Manager at Radisson Blu Hotel Dubai Downtown, responded to this review, July 9, 2014
Dear Yasmine,
Thank you for sharing your feedback following your recent stay at the Radisson Blu Hotel, Down Town, I am delighted to learn that you enjoyed the facilities and services that we provide in the Hotel and your kind words are greatly appreciated. I will definitely share your feedback with the rest of the team.
We certainly look forward to welcoming you back to Radisson Blu Hotel, Down Town, hopefully in the very near future.
Sincerely,
Mohamad Yassine
General Manager
Mohamad.yassine@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed July 5, 2014 via mobile

Although I didn't receive a return email from the hotel regarding hotel transfer and tour recommendations, I had a lovely stay at the Radisson Blu downtown Dubai. Maybe the hotel should add a specific email address to their website for such questions. On arrival the staff were very helpful and inviting, assisting me with all of my needs, a special thanks to Kareem Ahmed Ali. The tour was organised and was a lot of fun. I went with Rayna Desert Safari and our driver Mustafa was fantastic, thank you for a great stay.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamad Y, General Manager at Radisson Blu Hotel Dubai Downtown, responded to this review, July 9, 2014
Dear Valued Guest

Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Down town.

We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassador Karim .

It is always a pleasure to have you as our guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Down town, I look forward to welcoming you back.

Sincerely,

Mohamad Yassine
General Manager
mohamad.yassine@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ggn
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 3, 2014

Spent 3 nights at this hotel last week ( 23rd -26th) with my family

We had two adjoining rooms 1502/1503, spacious, clean & with very good air conditioning (important when outside temp is 45* C).

Breakfast was as per Radisson standards but they serve the same every day, could have made a few changes, gets to you when you find the same spread every morning.

i say worth a visit because of the exceptional front desk team, efficient, courteous & very helpful, especially Chad & Nalin.

The G.M Mr Mohammad Yassime paid personal attention to ensure that our requests were met, thank u.

Only real drawback that i can list is that there is construction going on all around this property & there is a perpetual traffic jam outside, takes a few minutes to clear the lights.

There is a hotel drop to the Dubai mall which is just 7-10 min away & just cost 10 AED to get back by Taxi.

This is a good option for those planning to spend major time at Dubai Mall or have work in the vicinity.

20 minutes drive gets you to Deira, Bur Dubai etc.

Give it a try, you won't be disappointed.

Room Tip: Try the Business class rooms, they better amenities.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamad Y, General Manager at Radisson Blu Hotel Dubai Downtown, responded to this review, July 9, 2014
Dear Valued Guest,
Thank you for sharing your feedback following your recent stay at the Radisson Blu Hotel, Down Town, I am delighted to learn that you enjoyed the facilities and services that we provide in the Hotel and your kind words are greatly appreciated. I will definitely share your feedback with the rest of the team.
We certainly look forward to welcoming you back to Radisson Blu Hotel, Down Town, hopefully in the very near future.
Sincerely,
Mohamad Yassine
General Manager
Mohamad.yassine@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
3 of 5 stars Reviewed July 2, 2014

Hotel used to be really good, but general upkeep has need been done. It is very conveniently situated next to Dubai mall and only 20 minutes from airport. the bar and breakfast is really good, but upkeep, cleanliness in room is not of 4 star quality. i.e Bedlinen was dirty, Towels are old and torn and carpet is dirty. I really loved staying here, but recent visit was rather dissappointed.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamad Y, General Manager at Radisson Blu Hotel Dubai Downtown, responded to this review, July 10, 2014
Dear Valued Guest,

Thank you for sharing your recent experience about Radisson Blu Hotel, Down town .

We do apologize for the inconvenience with regards to your experience, and we shall certainly investigate into the matter.

We hope such an isolated experience won’t hinder you from selecting our hotel for your next visit and do hope that you will give us another opportunity to make up for not having met your expectations, and look forward to welcoming you back very soon.

Best Regards,
Mohamad Yassine
General Manager
Mohamad.yassine@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed June 26, 2014 via mobile

The room , the service and the food was great , nithing to complain on that matter. The staff is very friendly. Howevet i would like to warn you that the hotel is place in the central of a a very busy highway crossing, and travelling with a taxi in or out seemed like the only option for me . The hotel also has private cars that gives you fixed rates, which is always way above the price you would pay if you took a metered dubai taxi. Also , the drivers of thosr private cars there had a cocky attitude and remarks that i did not appreciate.

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mohamad Y, General Manager at Radisson Blu Hotel Dubai Downtown, responded to this review, July 10, 2014
Dear Valued Guest,

Thank you for sharing your recent experience about Radisson Blu Hotel, Down town .

I am delighted to learn that you thoroughly enjoyed all the facilities and services that we provide in the Hotel and I would like to thank you for your kind feedback in regards to our colleagues.

We do apologize for the inconvenience with regards to your experience with the limousine drivers, and we shall certainly investigate into the matter.

We hope such an isolated experience won’t hinder you from selecting our hotel for your next visit and do hope that you will give us another opportunity to make up for not having met your expectations, and look forward to welcoming you back very soon.

Best Regards,
Mohamad Yassine
General Manager
Mohamad.yassine@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Radisson Blu Hotel Dubai Downtown

Address: Dubai Downtown | Business Bay, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #169 of 512 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Hotel Dubai Downtown 4*
Number of rooms: 242
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