This was our second Christmas and once again we had a wonderful time.
First of all, a couple of comments about our room 1) The lock on the terrace door did not work correctly. 2) The taps in the Turkish bath leaked when we turned the water on. As a result, water ran along the edge of the bath. However, this did not spoil our enjoyment of the room and our stay.
As with our previous stay at the hotel we were overwhelmed by the quality of the hotel and restaurants and especially the service provided. From the moment that we arrived until the moment that we left, all the staff that we met we met were extremely friendly and welcoming. I cannot praise highly enough the standard of service provided by everyone including the cleaning and beach staff who were simply amazing. We were always greeted with a smile and the feeling that we were special guests. I would especially like to mention Casper (at the taxi rank), Ivan who served us at the Imperium and Tim who served us in the Voi. Their service was flawless.
Breakfast in the Imperium was excellent although we would like to have had sushi like last year. The Voi is easily our preferred restaurant in any country that we have visited. It is worth the trip to Dubai just to dine there. The Christmas day buffet at the Plaj was something that we had been looking forward to all year.
We cannot thank the staff enough for making our stay so enjoyable and we are considering returning again next Christmas
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- Also Known As:
- Jumeirah Zabeel Saray Hotel Dubai