Just finishing our stay, having spent one week here and one week at the Jumeirah Mandinat. There is simply no comparison. Compared with all the hotels in the Mandinat complex (we stayed at Al Qasr), the Zabeel Saray is easily the most luxurious and you feel it the moment you arrive. From the wonderful rooms--with fantastically comfortably beds and luxurious linens--to the spectacular pool, this hotel is simply breathtaking. For us the best was the pool. It was immaculate, large, and easily one of the most beautiful in the world. It also was uncrowded, unlike the other Jumeirah hotels where sunloungers are packed together. The beach is also large and beautiful, with wonderful views (again, very unlike the Mandinat where the views are uinspiring). You also get free ice lollies, free ice water in unlimited quantities and unobtrusive service.
Others have commented on the distance of the hotel from the city centre. This is true--but it is one of the reasons you stay here. If you want to stay in Dubai City, stay there---not on a palm. If however you want luxury, space, views and the opportunity to unwind, this is the hotel for you. We did indeed visit the other Jumeirah properties, and the transfer never took more than 40 minutes.
Finally, there is one thing that makes this place very special...the Spa. Unlike every other spa we have known, this one is free for hotel guests and you can all its facilities without booking any treatments. And should you book treatments, they cost far less than any other 5 star property we have visited.
This hotel is bliss. My only "complaint" is that it is so refined that you don't feel comfortable walking around in shorts. Not really a major issue but this is a hotel where you don't slum it.
Ask for a room facing the marina, not the pool. You get wonderful city views and less wind. You also...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I appreciate your loyalty to Jumeirah Hotels & Resorts and would like to thank you for your feedback from your stay with us at Jumeirah Zabeel Saray.
We make every effort to maintain the high standards of quality service delivery Jumeirah is renowned for, and we are delighted that we have been successful in achieving this during your stay. I am also pleased to read you appreciated the facilities available to our In House guests at our award winning Talise Ottoman Spa.
Thank you once again for recommending Jumeirah Zabeel Saray on Trip Advisor. We look forward to the pleasure of welcoming you back in the very near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.