It's hard to fault this hotel.
Check-in, and out, was swift and efficient and the staff pleasant and helpful.
The room keycards have a small hole punched in them, but if this isn't perfectly positioned then the keys won't function. This happened on occasion and was rather annoying. Perhaps the staff should check the keycards before giving them out.
My room was really excellent; the only things missing were sufficient electrical sockets; there was only one.
Good location, with shops, restaurants and market all within walking distance.
Good amenities, nice sportsbar and restaurants with very pleasant staff, but all a bit soulless.
The pool on the rooftop could do with far more sunloungers and better poolside service. The wait for somewhere to sit was long and it wasn't easy to order food or drinks; the menu was very limited and the service slow.
All in all, a very good hotel with excellent staff and highly recommended!
- Official Description (provided by the hotel):
- Conveniently located opposite Burjuman Centre, walking distance to Dubai Metro, few minutes’ drive from the airport and within easy reach of the city’s major leisure and business establishments. The 390-room 5-star hotel is the ideal address for both business and leisure travellers boasting a range of numerous dining options including amazing views from Kris Restaurant and Wine Bar located on the 19th floor, a number of function rooms suitable for small meetings through to an extravagant banquet for 220 guests, spectacular rooftop swimming pool and leisure facilities, spacious guest rooms, free internet/WIFI throughout the hotel,genuinely warm and welcoming service. ... more less
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