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“Perfection” 5 of 5 stars
Review of One&Only The Palm Dubai

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One&Only The Palm Dubai
5.0 of 5 Hotel   |   West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates   |  
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Ranked #20 of 502 Hotels in Dubai
Warlingham, United Kingdom
1 review
“Perfection”
5 of 5 stars Reviewed yesterday NEW

The perfect place to celebrate our wedding anniversary, this is our 3rd year and the resort and staff still amaze us, this tops any resort we have stayed at, its the jewel in the crown, everything about the One & Only Palm is beautiful, thank you so much for making our celebration so special.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Quite wonderful.
My wife and I had a leisurely and informal check-in, sitting in the lounge with a welcome drink and met with the General Manager who immediately made us feel relaxed and curious at the same time.
Our curiosity was quickly satisfied when we arrived in our charming and very spacious suite and terrific bathroom.
We dined at the beach-front restaurant, aptly named 101 where Michaela worked her wonders to find our perfect table.
The food was really great and wine well-chilled, given that the evening was rather warm. The atmosphere in both the hotel and 101 is truly relaxing and serene.
We had a wonderful time and will be back. Thank. You you all and well done!
Thomas Smit

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here 2 nights for my honeymoon and it was really nice. Beautiful grounds, friendly staff, good food. Gorgeous pool area with private beach area where you can catch the city skyline. thanks to Amex messing up our initial rsvp, we were upgraded to a Jr suite which was amazing. Would recommend this place for sure

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

my wife and I had a wonderful time relaxing in this great hotel on the palm. super location to get away from it all while only being a very short complimentary luxury boat trip away from the mainland. beside the jetty was a fantastic restaurant overlooking the bay whilst giving you a super view of Dubai's incredible monumental buildings. there was plenty to do and see if you were in the mood. we went downtown for shopping and lunch. spent a day at the Dubai golf classic following McElroy around, that was a lucky break in our timing of the holiday. visited one or two attractions and had dinner under the sea....

Room Tip: any ground floor room with access to beach
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  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fällanden
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had great vacation in this restort as a family with 2 Kids. This was our third stay in the O&O the palm.

What we've seen in Service is one of the best around the world. Luxury, but on an easy way. What ever you need as a guest, they will help you. Specially with small children, everthing es available what is needed.

Restaurants are top - 101 on the piere, verry nice location, great food. Zest, verry nicec menues, great service. Thanks to the chef which organised food and desert for our big boy with an extrem egg allergy.

As a conclusion:

Management, Staff and Location - TOP!

Room Tip: Beach Mansions are the favorites. Just in front of the beach!
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review, 4 days ago
Dear Stadibidask,

It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members.

We have shared your comments with them and the rest of our teams, and they are all very pleased to receive such positive feedback.

Thank you again for sharing your experience, and we look forward to having the pleasure of welcoming you back again in the not too distant future.

With best regards,

The Management
One&Only The Palm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnsley, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We are currently staying in the one and only on the palm . This is our third visit here and it is absolutely worth a visit . We love it here . The hotel is home from home and pure luxury . Rooms are suites with everything ooh could possibly need . The restaurants are beautiful with a vast choice to suit every one . The lounge has its own pianist and is totally relaxed .
The pool area again is beautiful with attention to detail everywhere . Just pure luxury ! The manager of the hotel Moorthy mudaliar and Alwx have made sure everything is exactly how we would want it . All the staff are brilliant defiantly more than 5 stars at this hotel trulely amazing !!!

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review, 4 days ago
Dear Helenweatherston,

It it a pleasure having you with us and thank you for taking the time to review your current stay at One&Only The Palm. We are delighted to read that you are enjoying our facilities and services provided by our dedicated team members.

We have shared your comments with them and the rest of our teams, and they are all very pleased to receive such positive feedback.

Thank you again for sharing your experience, and we wish you a pleasant rest of your stay with us.

With best regards,

The Management
One&Only The Palm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
86 reviews 86 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our fourth stay at this amazing resort and we will definitely be back! An oasis in the hustle and bustle of crazy Dubai!

The location is perfect, nestled in a quite corner of the Palm with commanding views back to Jumeirah skyline and out towards Atlantis on the other side of the resort.

For a property that is ten years old it has aged gracefully, the maintenance is obviously carried out regularly. Rooms and suites are exceptional. The only criticism of the room is the shower , the water pressure is weak and the shower lever always falls off in every room we have stayed. It's promptly fixed however it's is a constant issue so should be addressed on a more long term solution.

The pool villas are fab , you can spend the morning at the large pool and retreat to your own private pool or even the beach in front of your villa for the afternoon. It's a peaceful spot to relax and take in the view. The large pool is a great spot too although I really wish they would serve some light snacks by the pool. It's a strange policy and what's a the reasons we are given each time it needs to be reconsidered, it's just plain silly?? Drink service can also be a little slow too.

Staff in all areas are very exceptional , reception, concierge, restaurant, spa nothing is too much and all with a friendly enthusiastic attitude . We have found the staff in Stay the best in the resort!!

I must say I am always disappointed with the buffet breakfast it's fairly average for a hotel of this standard! Every visit I have I asked for well done poached eggs and without fail every time they come out almost raw and I have to send them back?? The staff are always very accomodating, but I just don't get it?

We love 101 and Stay both have great food especially Stay just amazing especially the dessert buffet OMG diet needed !

This resort is amazing a really stunning location and grounds ! Definitely be returning and would recommend a visit.

Room Tip: Pool villas excellent
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneandOnlyThePalm, Manager at One&Only The Palm Dubai, responded to this review, 1 week ago
Dear simhal69,

It was a pleasure having you with us and thank you for taking the time to review your recent stay at One&Only The Palm. We are delighted to read that you have enjoyed our facilities and services provided by our dedicated team members.

We have shared your comments with them and the rest of our teams, and they are all very pleased to receive such positive feedback.

Thank you again for sharing your experience, and we look forward to having the pleasure of welcoming you back again in the not too distant future.

With best regards,

The Management
One&Only The Palm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about One&Only The Palm Dubai

Address: West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Dubai
#11 Spa Hotel in Dubai
#17 Romantic Hotel in Dubai
#18 Family Hotel in Dubai
#20 Luxury Hotel in Dubai
#77 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only The Palm Dubai 5*
Number of rooms: 95
Official Description (provided by the hotel):
Arrive in style by limousine or boat at the private marina of Dubai’s most intimate new beach resort. Discover this exquisite low-rise boutique oasis located on the lush, landscaped private peninsula of the Palm Jumeirah crescent. One&Only The Palm blends Moorish and Andalusian architecture with contemporary chic interiors, consisting of 91 keys and 4 exclusive Beach Villas. Stylish guest rooms are secluded in a residential environment within the tri-level Manor House, six low-rise Mansions and four private Beach Villas. Once relaxed and unpacked, indulge in the resort’s private leisure facilities including a stunning 850 square-metre swimming pool, 450 metres of beach front and the outstanding all-suite One&Only Spa and fitness centre. Families Travelling in Style: Save 50% on second room for children or teenagers plus Complimentary Aquaventure tickets and Breakfast. Celebrate the magic of family and the enchantment of summer at One&Only The Palm, Dubai with the Families Travelling in Style offer. One&Only The Palm offers an exclusive and secluded enclave of impeccable style. Amidst lush manicured gardens, fountains and pools along the sparkling shore, guests of all ages can truly enjoy the beauty of the resort. Book your first room for two adults at One&Only The Palm this summer and receive a second room at 50% off the room rate for a maximum of three children or teenagers, when staying three nights or more. A maximum of two children up to 16 years old, plus one teenager up to 18 years old are permitted in the second room. Includes Daily Breakfast in Zest. Plus, families staying three nights or more will receive one complimentary Aquaventure Waterpark ticket per person per stay, unlocking unlimited thrills at the largest and most exciting water park in the Middle East. Situated across 42 acres of coastline, Atlantis The Palm, Dubai creates a stage of vibrant water experiences such as Master Blasters, speed slides, rivers and rapids. Enjoy the thrill of Aquaventure Waterpark, explore the Dubai marine life of The Lost Chambers and make your dreams come true at Dolphin Bay. The waters of Atlantis await! ... more   less 
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Also Known As:
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai

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