I've stayed here a couple of times in since December. It's nice enough and is attached to the Mall of the Emirates, which is handy for the metro.
Positives: the rooms are huge and the showers wonderful. It has a pretty good gym and the pool area is great, if a little small. Staff are generally friendly and helpful. Room service (I only use it when travelling on business) has a reasonable menu and is generally good.
Negatives: housekeeping doesn't seem to vacuum the rooms very often - although all other aspects of the service are good. The lobby has a weird two level layout. I flew overnight to Dubai on my second trip, paid for a room that night to ensure access straight away and even emailed ahead to request they hold my room for early morning arrival (guaranteed with a card). The reservation was cancelled as a no show and had to be reinstated - all quite irritating.
Overall - I don't love this hotel, but would stay again.
- Official Description (provided by the hotel):
- Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more less
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- Also Known As:
- Pullman Dubai Mall Of The Emirates Hotel Dubai