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“Excellently located hotel!” 5 of 5 stars
Review of Sheraton Dubai Mall of the Emirates Hotel

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Sheraton Dubai Mall of the Emirates Hotel
5.0 of 5 Hotel   |   Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 283825, United Arab Emirates   |  
Hotel amenities
Ranked #59 of 499 Hotels in Dubai
Certificate of Excellence 2014
Naij
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Excellently located hotel!”
5 of 5 stars Reviewed January 14, 2013

I had read the review of a fellow trip advisor contributor who advised that one should get a room facing the Burj Al Arab and the Burj Khalifa! That is the most useful piece of advice I took with me. I got to the reception and that was all I kept reciting....... A room with a view of the tallest building! and the 7 star hotel! The staff were pleasant and granted me my very request! The view from my room was breathtaking! The Burj Al Arab is a stunningly beautiful hotel! The Pullman is a very nice hotel! I really liked staying there! The rooms were well sized, the staff were very polite and very helpful! The hotel is joined to the mall of the Emirates so shopping is easy! the fact that I didn't have to join the long queues for a taxi after a day of shopping was a welcome relief! The metro is also at the mall so getting around is pretty easy!

Room Tip: Get a room on a high floor facing the Burj Al Arab
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,329 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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Dubai
Top Contributor
59 reviews 59 reviews
59 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 11, 2013 via mobile

Located in best Mall in UAE your shopping will be easy specially if you are on the run and have no time to visit malls during Your Dubai visit
Hotel is new and food is up to the level however the area around the mall is quite traffic in and out

Stayed December 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghana
1 review
4 of 5 stars Reviewed January 9, 2013

Stayed over the new year along with my family, good rooms provided easy access to everywhere, at the new year we couldn't go out because the whole city was busy, so we were promised to come 10 minutes to midnight to the terrace area to see the fire works played over dubai, however we were not allowed by unprofessional gentleman addressed him self the night manager Ibrahim, just an aggressive, unprofessional and does not speak proper English said that this is private party you need to pay in order to enter putting in mind that i have spent in the hotel over than 10,000 USD, how embarrassing he was in front of the family.

Room Tip: Nice Located hotel, good for shopping easy access to metro
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 8, 2013

We stayed in pullman last month the location is very good evreything is near by the metro station the malll, we realy like the place, but when we checked in they told us that the room was not ready we waited 3 hours for the room to be ready when we calld for the manager which her name keertahna she was not able explaine why the our room was not ready she was not profesional and not friendly she can see that we are waiting with our 2 months babay and she coudnt even do something.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
160 reviews 160 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 5, 2013

This is one hotel I would highly recommend for anybody traveling to Dubai excellent location
Staff were excellent our room was very spacious lots of room hotel has lift into Emirates Mall which is convenient for any shopping if ou need it .
Staff were wonderful as we had a bit of a mix up with our departure and they handled it so well we were made to feel that nothing was a trouble at all

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 4, 2013

Perfect location for the first time in Dubai. The hotel have direct access to Dubai Mall of Emirates and metro station. If you prefer to take a taxi, here some examples: To a) Burj Khalifa: 30-35DHR; b) Burj al Arab: 20-25DHR; c) Jumeirah Beach: 35-40DHR; d) Marina Walk: 20-25 DHR; e) JRB Walk: 25-30DHR; f) Airport: 50-55DHR. My evaluation for the hotel it's excellent, because i stay on Executive Rooms and i have access to Executive Lounge open 24/7 with an excellent service and free snacks and drinks. You can check the view room with the photos that i uploaded. You also have a Nespresso machine in the room and tees for free and the privilege to have 3 pieces of clothes ironing every day, newspaper every morning and your breakfast it's on the executive lounge... for the price it's perfect.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 283825, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Romantic Hotel in Dubai
#47 Family Hotel in Dubai
#49 Business Hotel in Dubai
#55 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Official Description (provided by the hotel):
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 
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Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai

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