A good hotel, very well maintained. The rooms are clean and cozy, a bit small but functional.
Very close to the metro station and all the major fast food joints are within a very short walk as well.
A very good choice for someone on a short business trip. The lobby has free Wi-Fi and rooms have free wired broadband.
But, this hotel would not be well suited for someone on a holiday specially if traveling with family. Come sundown, the entire area turns into a prostitution den. Girls from South-East Asian countries parade around in skimpy clothing offering massages and s** approaching each and every male that passes through. Plenty of guys around gawking and negotiating the prices. Unfortunately, many innocent girls who are just passing through also get propositioned a lot by the guys there.
Even though the hotel claims to have a strict no "visitor" policy, the policy changes after the lobby has emptied a bit. Even then, it is all hush hush and on the down low so thats ok i guess.
In most hotels in Dubai, u will find girls parading in the lobby all through the night.
On the service front, i was a bit disappointed.
Even the hotels guests are not allowed to sit in the coffee shop, restaurant or bar unless they order. And they are very direct about it as well. If you have ordered, you are expected to pay your bill and leave as soon as you are finished. I used the coffee shop on 4 occasions and each time, i was handed the bill as soon as i was finished eating.
The reception staff is highly efficient but some of them can learn to be more courteous, specially the guy working there around 8 PM. He was highly arrogant and rude.
Also, this part might be relevant to some people. Kindly do not leave any packages on the front desk for your local contacts. I had left 2 packages at the reception at the time of check out for 2 different people to collect. They were samples of two different products. One of the guys was given the wrong package and the other was misplaced. When the first person went to claim his package, he was given the wrong package. he mentioned to the staff that the package bore someone elses name and he was told that this was the only package left behind by me. When the second person went, he was told that there was no package.
So i would not suggest leaving any packages at the hotel.
Also, things like water and cola are extremely overpriced at the hotel. Much cheaper to get from the 24 hour supermarket behind the hotel.
A can of coke or pepsi cost AED 1.50 and bottle of water AED 1-1.5 depending on the brand at the supermarket. The hotel sells the same for AED 12 and AED 3.
There is fridge in the room can be used to store stuff bought from the supermarket.
Overall, a nice place for a business traveler on a budget as long as you don't need a lot of hotel facilities.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 12, 2013
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Warmest greetings from Ibis Dubai Al Rigga!
I would like to thank you for sharing your feedback on TripAdvisor!
We have greatly appreciated your positive comments towards the hotel’s facilities and cleanliness.
On the other hand, we were sincerely regretful to read your dissatisfaction towards our reception team members. Please allow me to express my sincerest apologies.
Your comments have been taken into consideration and actions have been undertaken to improve our quality of service in order to prevent future occurrences.
At ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.
We do hope that you will give us the opportunity to better serve on your next trip to Dubai and that we will have the pleasure of welcoming you soon amongst us in Ibis Al Rigga !
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.