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“Disgraceful management” 1 of 5 stars
Review of Grand BelleVue

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Grand BelleVue
4.0 of 5 Hotel   |   P.O.Box 502424 | Tecom - AlBarsha, Media City, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #260 of 499 Hotels in Dubai
Dubai, United Arab Emirates
Top Contributor
53 reviews 53 reviews
44 hotel reviews
Reviews in 36 cities Reviews in 36 cities
80 helpful votes 80 helpful votes
“Disgraceful management”
1 of 5 stars Reviewed May 23, 2013

I've never seen a place that could be quite nice run so poorly. Hugely incompetent management, any random person could do a better job, have they had any training?! The room smelt of smoke, even though we specifically asked for a non-smoking room because we have young children. The TV was not working. The view was of another building. There was a kitchen but next to nothing to actually cook or eat with!? They have a really good way of making you feel unwelcome. For example, you try and walk in through the back entrance where the car park is - security ask you 'where are you going'? As if you're living in a prison!? I guess they do this to stop people walking through. But honestly, it's very irritating to keep being asked this! I actually saw them force away a young mother with her pram telling her to walk through the sand rather than walk through their hotel. What a disgraceful way to treat people!

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandBelleVue, Manager at Grand BelleVue, responded to this review, December 7, 2013
Dear Lighter,

It was shocking reading your comments mentioned in the review and the unfair low score given to our property since there is no specific Incident occurred while your're staying with us other than we're not allowing non hotel guests from walking through our parking premisses and this is mainly done for their own protection, the hotel parking area/s is a private property belongs to the hotel and THE HOTEL INSURANCE WILL ONLY COVER THE HOTEL REGISTERED GUESTS, God Forbid anything happened while walking through our parking lot/ this is why we're trying as much as possible to minimize the number of non registered guests from walking through!

The Hotel Management
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64 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • English first
  • French first
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English first
Shrewsbury, United Kingdom
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 16, 2013

Because there was no availaibity originally here, we book into Legacy Apartments, please dont go there, there is no comparision to what Grand Bellvue offers. We returned happily when space was available and felt settled immediately. Only one critic comment, as with all hotel apartments in dubai, utensils crockery in these is minimal, but otherwise oerfect value for money

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandBelleVue, Manager at Grand BelleVue, responded to this review, December 7, 2013
Dear Polysury,

Thank you very much for the compliments stated in your review and for allowing us to serve you during your last stay with us. We were very happy also to have you back to our hotel and we're more eager to recieve you again and welcoming you back to Grand Bellevue Hotel Apartment - Dubai at any time soon.

Kindest rgeards,

Management
Grand Bellevue Hotel Apartment - Duabi.
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Heemstede, The Netherlands
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 8, 2013

Had a very good stay at Grand Bellevue Hotel Apartment in Dubai. A large room with all facilities on the second floor: kitchen, fridge, microwave. Parking spot around the corner. Although I asked and got a non-smoking room, still the odor of smoke was in the room. Great housekeeping service.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandBelleVue, Manager at Grand BelleVue, responded to this review, December 7, 2013
Dear ErikvanV,

Thank you for allowing us to serve you and for the nicely comments mentioned in your review.

We look forward to welcoming you back to Grand Bellevue Hotel Apartment - Dubai soon.

Kindest regards,

Management
GBVD
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London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 18, 2012

You will struggle to get a bowl to use in the kitchen for cereal and so on. The cleaning and food is very very basic. I have to be here as it is the hotel the company uses, but mainly to be avoided if possible.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 17, 2012

I stayed at this hotel and checked in with my girlfriend where both of us produced our passports. The rooms are ok but nothing special at all.

The same night we arrived after coming back from a bar, a security at the front held me back asking who she was and that I should not go to my room without talking to the front desk. In other words, insinuating that she was a prostitute. Lets just say that I made sure they would never ask such a question again during my stay. They apologized but the damage had been done.
Will never think of staying here again.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 23, 2012

We stayed at Grand Belleve, Dubai for a week. We had booked on line and got an executive suite on the 9th Floor. Pretty spacious, two bedroom, one with an attached bathroom. Both bathroom had tubs and basics amenities. Also had a drawing room, a dining area and a Kitchen with all the amenities that a family of 4 would require, a full size refrigerator, oven and hot plat, microwave, a hot water kettle and a washing machine.
There were three LCD screen as well one in each room and two balconies.

The Apartment is 4min away by Taxi from the metro station, walking will take you 10-15 min….but very convenient. The Taxi fare is about 5 AED from the metro to the Apartment ( but you end up paying 10AED, which is the minimum fare)

The apartment has room service available, but we bought groceries from the express Carrefour 24x7 which is a stone’s throw. You will need bottled water in Dubai, can’t drink the tap water. There is a Subway and several eating places nearby.

The place is far from the airport, about 60AED by taxi, 24AED by Metro but most of the places of interest can be easily reached by metro, MOE ( Malls of Emirates) is two stops, Dubai Mall and Bruj Khalifa about 5 stops. If you are going to the Atlantic its about 20 AED by Taxi, the Dubai marina about 15 AED . Taxi’s are easily available from Sat to Thursday noon, after that the weekend begins in the gulf and you may need to wait.

The place is since and quiet, the Housekeeping service are average to good. on the 14th floor there are seperate pool for men and women...but very small in size, there is a Gym as well.

Room Tip: Higher the better, good views
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed February 25, 2012

This is an islamic hotel, it is not displayed on their website however the fact is that gyms are separate male/female no music, there was a lo t of dust under the beds. Rooms are spacious though and it has a kitchennette and washing machine in the room.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Grand BelleVue

Address: P.O.Box 502424 | Tecom - AlBarsha, Media City, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #260 of 499 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand BelleVue 4*
Number of rooms: 274
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