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“Far better hotels in Dubai” 2 of 5 stars
Review of The Meydan Hotel

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The Meydan Hotel
5.0 of 5 Hotel   |   Meydan Racecourse, Al Meydan Road | Nad Al Sheba, Dubai 9305, United Arab Emirates   |  
Hotel amenities
Ranked #89 of 475 hotels in Dubai
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
“Far better hotels in Dubai”
2 of 5 stars Reviewed July 13, 2013

I stayed at Meydan a few months ago, however, have just got round to writing this. I would not recommend this hotel. I have stayed at far superior 5 star hotels. Upon arriving at reception we were met with a woman who lacked basic manners. She insisted on seeing a passport before she would even speak to us, we told her they were with concierge who were bringing our bags in, did she listed? did she care? no! It was only after a manager stepped in did this rude and frankly unprofessiona woman step aside. The room we had was lovely and spacious and that is about the only positive. Breakfast was the worst I have had in Dubai. We stayed for 7 days and went twice, this is how poor it was. No fresh eggs, they use a carton! Waste of money and time. Will never stay here again. The spa was also closed, yet they failed to advise. NO sauna or steam room - tragic for a 5 star hotel!

Room Tip: Do not stay here unless you intend to sleep only - hotel facilities very bad
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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dhahran
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 6, 2013

I stayed at the Meydan hotel from June 29 till July the 4th for a business trip. I brought my family with me to enjoy Dubai before Ramadan and boy was it worth it! Where do I begin?

1. Breakfast was incredible, there is every single type of food from every country you can think of, from egg station to healthy eating muesli to low-carb section to high-carb to arabic to asian dumplings, you name it!

2. Housekeeping: Overall every time I asked for the room to be made, the cleaner came in less than five minutes. Much Much better than the Sheraton Mall of the emirates who took forever to show up.

3. Room, very spacious, gorgeous morning view, excellent facilities! I dont understand why some said they couldnt get how to light up the room with the panel, Just use your brain and look at the labels, you will know which light goes with the bathroom and which is for the living room, duh!

4. Valet, this was horrible, we waited for 15 minutes and more to get our car, so try to get a cheap cab or get your car early than your leaving time by 20 minutes plus.

5.Staff, excellent helpful staff, Concierge managed to get us pony rides for the kids although it was not the season for ponies to get out. My son accidently opened the chips can and they removed it from our bill. Very generous and caring staff, asking me every other day if I needed something..

My mother loved every minute, I felt proud that I gave her the trip of her dreams in Dubai, and this hotel definitly made it happen... Well Done Meydan!

Room Tip: Try to get the rooms on the fourth floor, looking directly on the green grass..superb!
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 28, 2013

We had a wonderful stay. The rooms are very comfortable with huge bathrooms and complementary Elemis toiletries. Fresh fruit provided each day and coffee machine available in the room. The curtains and lights are all electronically operated and free wifi. A great choice at breakfast and their restaurant Shiba is fabulous - we ate there twice. Highly recommended. The staff kindly organized a surprise birthday cake and balloons for my mother's birthday. She was thrilled. However the only complaint I have is the poor menu choice at the pool bar and the quality of the food was very disappointing and therefore very expensive. For example the so called chargrilled chicken burger at a price of 80dhr , had more fat and grizzle than chicken. At this price and for the high standard of the hotel , a chicken fillet should be used.
The best part of the stay was the quality service given by the staff.They were superb and really made our holiday very special and enjoyable. A sincere thanks to them all.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat Oman
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 24, 2013

This hotel definitely has a wow factor. Immense open internal area with all the rooms backing onto the atrium with spectacular architecture.

Reception excellent service and extremely professional as you would expect in Dubai.
Rooms very nice, spacious and all have views of the race course. Its makes a pleasant change to stay in a hotel in Dubai and look out over an enormous area of manicured green grass and a perfect race track. Completely quiet with no traffic and unfortunately no horse racing!

The Shiba Bar is exceptional and the Shiba restaurant perfect for an Asian meal. The Farriers restaurant for all day dining produces exquisite breakfasts.

Not so far from Dubai main centre.

definitely going to stay here next time in Dubai.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 1, 2013 via mobile

We had dinner at the cube last weekend and I must say that both people who had the salad felt very ill the next day. Bar is quite empty. Very lonely atmosphere.
Service was ok. Wouldn't recommend to anyone.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2013

Although it may feel a little away from the bustle of Downtown Dubai as soon as you walk into the Meydan you can see this is a luxurious and opulent building. It is frankly beautiful. The service staff are all incredibly helpful and friendly. We mentioned during booking that it was our son's birthday that weekend and if they could possibly put a few balloons up. When we entered our room we found balloon decorations, a Meydan camel plushie toy, fresh fruits, fresh juice and a chocolate birthday cake - all complimentary. This was a very nice touch, we really appreciated it. The room was great as well, a good size, cleaned regularly, lovely big windows overlooking the race course (but of course with black out curtains so there was no light disturbance in the morning)

Why have I then NOT given this 5? Well on the first night we were woken at 5 am (including our toddler) by a cleaning machine operating on one of the lower floors. A hotel this large obviously has 24 hour cleaning but one of the issues with the Meydan is that guest room floors are not actually divided by standard ceiling dividers, rather they are all balconied so you can look down from the 5th floor to the ground floor. As a result, noise does travel up. When my husband went to see what the commotion was the machine was quickly turned off but it would have been nicer not to have such an early wake up call. Similarly at mid morning the same day I could hear lots of loud music playing. There was a children's party below (our room was on the 5th) and it was the same issue, the noise really travels. I actually had to put some towels round the bottom of the door so my toddler's nap wouldn't be disturbed. It's just something to be aware of if you book, ask for as high a room as is available as these will be more quiet.

We used an Entertainer voucher to stay for 2 nights and only paid for one (aed 1200 in total) which is a real bargain for the standard of this hotel. If we had paid aed 2400 then the noise dusturbance would probably have resulted in a rating of 3 or maybe even a 2! The Meydan is great for travellers who want a relaxing stay in a hotel that's maybe not quite in the hubbub of the city...just make sure you stay away from the first 5 floors!

Room Tip: Rooms higher up are quieter as there is no fixed flooring which separates the floors! From the 5th f...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, June 3, 2013
Dear guest,

Thank you for your detailed feedback and for your compliments regarding our hotel and staff. We are glad that your son had a wonderful celebration with us. We would like to apologize though, for the noises during your stay. We will review our cleaning schedule and room allocations when we have functions in order to avoid this from happening again in the future.

Best regards,
Ademir Husagic
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 27, 2013

i was attending a function at this hotel and managed to get a good rate through booking.com
my luggage took a long time to arrive and i was in a hurry
the lights and curtains are operated electronically so it took ages (once i found my glasses) to work out how to operate them
the balcony was nice to have, the japanese toilet was fun, the bath was huge and comfy, as was the whole bedroom
bed large and comfortable
the pool area was nice, with views over the race course - but irritating to have smoking and people smoking and kids screaming without anything done about it
gym looked good and could have a massage outside
breakfast was expensive 190 dhs (£35)

felt a bit concrete and unfriendly but the lifts were very speedy
out of town so had to use hotel taxi's which are always a bit more expensive

Room Tip: i had one on 9th floor that was close to the pool on 11th floor and close to the lifts
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  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 29, 2013
Dear guest,

Thank you for your feedback. We are sorry to hear that you had experienced some inconveniences during your stay with us. I will make sure that our Guest Relations Executives are reminded to escort all guests in order to explain our room features, as well as, ask our pool staff to communicate any hassles with our other guests discretely, who have unruly kids. We hope that this will not prevent you from giving us another opportunity to impress you on your next visit to Dubai.

Best regards,
Ademir Husagic
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Meydan Hotel

Address: Meydan Racecourse, Al Meydan Road | Nad Al Sheba, Dubai 9305, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #89 of 475 hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Meydan Hotel 5*
Official Description (provided by the hotel):
Positioned at the epicentre of one of the world's most exciting destinations, The Meydan provides a prime location to catch the exhilarating action of the racing season, and creates a coveted travel destination all-year round. With 284 extravagantly appointed rooms and suites, The Meydan will change your perception of travel with unrivaled standards in luxury hospitality. ... more   less 
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