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“Lovely but not quite perfect - some noise issues!” 4 of 5 stars
Review of The Meydan Hotel

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The Meydan Hotel
5.0 of 5 Hotel   |   Meydan Racecourse, Al Meydan Road | Nad Al Sheba, Dubai 9305, United Arab Emirates   |  
Hotel amenities
Ranked #91 of 478 Hotels in Dubai
Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Lovely but not quite perfect - some noise issues!”
4 of 5 stars Reviewed May 31, 2013

Although it may feel a little away from the bustle of Downtown Dubai as soon as you walk into the Meydan you can see this is a luxurious and opulent building. It is frankly beautiful. The service staff are all incredibly helpful and friendly. We mentioned during booking that it was our son's birthday that weekend and if they could possibly put a few balloons up. When we entered our room we found balloon decorations, a Meydan camel plushie toy, fresh fruits, fresh juice and a chocolate birthday cake - all complimentary. This was a very nice touch, we really appreciated it. The room was great as well, a good size, cleaned regularly, lovely big windows overlooking the race course (but of course with black out curtains so there was no light disturbance in the morning)

Why have I then NOT given this 5? Well on the first night we were woken at 5 am (including our toddler) by a cleaning machine operating on one of the lower floors. A hotel this large obviously has 24 hour cleaning but one of the issues with the Meydan is that guest room floors are not actually divided by standard ceiling dividers, rather they are all balconied so you can look down from the 5th floor to the ground floor. As a result, noise does travel up. When my husband went to see what the commotion was the machine was quickly turned off but it would have been nicer not to have such an early wake up call. Similarly at mid morning the same day I could hear lots of loud music playing. There was a children's party below (our room was on the 5th) and it was the same issue, the noise really travels. I actually had to put some towels round the bottom of the door so my toddler's nap wouldn't be disturbed. It's just something to be aware of if you book, ask for as high a room as is available as these will be more quiet.

We used an Entertainer voucher to stay for 2 nights and only paid for one (aed 1200 in total) which is a real bargain for the standard of this hotel. If we had paid aed 2400 then the noise dusturbance would probably have resulted in a rating of 3 or maybe even a 2! The Meydan is great for travellers who want a relaxing stay in a hotel that's maybe not quite in the hubbub of the city...just make sure you stay away from the first 5 floors!

Room Tip: Rooms higher up are quieter as there is no fixed flooring which separates the floors! From the 5th f...
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, June 3, 2013
Dear guest,

Thank you for your detailed feedback and for your compliments regarding our hotel and staff. We are glad that your son had a wonderful celebration with us. We would like to apologize though, for the noises during your stay. We will review our cleaning schedule and room allocations when we have functions in order to avoid this from happening again in the future.

Best regards,
Ademir Husagic
Hotel Manager
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296 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Portsmouth, United Kingdom
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 27, 2013

i was attending a function at this hotel and managed to get a good rate through booking.com
my luggage took a long time to arrive and i was in a hurry
the lights and curtains are operated electronically so it took ages (once i found my glasses) to work out how to operate them
the balcony was nice to have, the japanese toilet was fun, the bath was huge and comfy, as was the whole bedroom
bed large and comfortable
the pool area was nice, with views over the race course - but irritating to have smoking and people smoking and kids screaming without anything done about it
gym looked good and could have a massage outside
breakfast was expensive 190 dhs (£35)

felt a bit concrete and unfriendly but the lifts were very speedy
out of town so had to use hotel taxi's which are always a bit more expensive

Room Tip: i had one on 9th floor that was close to the pool on 11th floor and close to the lifts
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  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 29, 2013
Dear guest,

Thank you for your feedback. We are sorry to hear that you had experienced some inconveniences during your stay with us. I will make sure that our Guest Relations Executives are reminded to escort all guests in order to explain our room features, as well as, ask our pool staff to communicate any hassles with our other guests discretely, who have unruly kids. We hope that this will not prevent you from giving us another opportunity to impress you on your next visit to Dubai.

Best regards,
Ademir Husagic
Hotel Manager
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Norwich, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 5 cities Reviews in 5 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed May 26, 2013

Nicely appointed rooms with large bathrooms, walk in cupboards and balcony over looking race track..room fitted out with electrical gadgets for just abt everything so you need to work out what button works what..it the curtains etcgot a bit annoying in the end..
I did not find this hotel very quiet expecially on the Thursday night as due to the open plan and totally marble everything shiny make up of hotel people sitting in the lobby area joking and laughing at 3am was booming around the hotel and sounded like it was right inside the room..so to for the party on the balcony in next room ..the sound proofing is practically nil to anything.
Swimming pool was shut with no notice of this before booking and also no notice up in hotel.
Breakfast was nice and shuttle bus was useful as nothing else much to do out here as its stuck out of the way but the are is being prepared for a large development so maybe in the future there will be more to it..would imagine this hotel to be pretty amazing when the racing is taking place.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 27, 2013
Dear guest,

Thank you for your feedback and your compliments on our room facility and breakfast service. Thursdays in Dubai is the start of the weekend so I apologize for the noise during your stay, as well as, for failing to inform you on the closure of the swimming pool. But as a personal explanation, we did mention the pool closure in our website, to our on-line booking partners, and callers, prior to the closure. We also distributed letters in all the rooms and displayed them in our interactive TV display.

We also have a lot of leisure activities for the whole family, such as golf courses at our Meydan Golf Club, watch your favorite sports games in our Qube Bar at the Golf Clubhouse, watch a movie at our Meydan IMAX Theatre, which is the biggest IMAX screen in the UAE and Middle East today, play tennis at our Tennis Academy, special massage treatments or just join our yoga class and relax during your stay. If you haven’t visited our Meydan Beach Club, you definitely have to come back as it’s one of the best in town.

I hope you will give us a second chance and look forward to your return again someday.

Best regards,
Ademir Husagic
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 21, 2013

We stayed at the Meydan and have to say the rooms were excellent. The bathroom was wonderful. Just a little bit out of the way but if you want silence that's the place to stay. I would happily stay there again.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 23, 2013
Dear guest,

We are glad to know that you have enjoyed serenity on your stay with us. We are actually just 8 minutes from the main commercial and business districts of Dubai. Taxis are available 24/7 at the hotel and we provide a complimentary shuttle bus to Dubai Mall and Mall of the Emirates.

Aside from horse-racing, we also have a lot of other activities, such golf-playing at our Meydan Golf Club, watch a movie at our Meydan IMAX Theatre, which is the biggest IMAX screen in the UAE today, or play tennis at our Tennis Academy. If you haven’t visited our Meydan Beach Club, you definitely have to come back as it’s one of the best in town.

We look forward to your return soon.

Best regards,
Ademir Husagic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 20, 2013

We chose the Meyan for a 2 night “staycation” as we wanted a break but didn’t want to travel far for it. Meydan fitted the bill very well, and with the room overlooking the grassy aspect of the race track, it is a nice change for Dubai residents.
The rooms are very elegant, with the bathroom fitted out better than I have seen in any of the many 5* hotels I have stayed in, and the hotel is calm and classy as always.
We tried both the buffet and the steak restaurants and both were very good, and in the downstairs restaurant, Jared, who seems to be the manager there, is friendly and sociable and runs a tight ship.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 21, 2013
Dear Guest,

Thank you for your nice feedback. I have passed on your kind comments to Jared, as well as, to our buffet and steakhouse restaurants staff. We are glad that you enjoyed your stay and look forward to your return again someday.

Best regards,
Ademir Husagic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 13, 2013 via mobile

Beatiful hotel, only let down by service and technical difficulties.

The touch panel lighting system in my room went haywire, turning lights on randomly. Not exactly what you want at 3 am. Maintenence came and switched off the lighting circuit breakers, leaving the switchboard panel open so I could at least turn on the lights if I needed them. Certainly not to be expected from a 5 star hotel.

I was promised it was all fixed, but sure enough, the next night exactly the same thing happened. Maintenence came again, this time however they locked the panel, leaving me without any lights at all. I had to call them back in the morning to turn on the lights again so I could take a shower.


Fingers crossed its fixed for tonight

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 14, 2013
Dear valued guest,

Thank you for taking the time to give us your valuable feedback.

Kindly accept our apologies for the inconvenience you encountered both nights of your stay. I have communicated your concerns to the relevant department and rest assured, we are looking into the issue and steps to rectify are being taken.

We look forward to welcoming you back to The Meydan Hotel for the perfect stay you deserve.

Best regards,
Ademir Husagic
Hotel Manager
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Berlin, Germany
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 12, 2013

The hotel is located directly at the horse race track in Dubai, a bit outside of the busy center. It offers large and luxurious rooms and very good service. Absolutely recommendable if you don't need to stay downtown.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 14, 2013
Dear guest,

Many thanks for taking the time to give us your feedback.

We are pleased that you enjoyed your stay with us. It is nice to know that even though we seem isolated, guests like you still enjoy the simple peace and quiet and recommend the hotel to likewise guests. We look forward to welcoming you to The Meydan Hotel again soon.

Best regards,
Ademir Husagic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Meydan Hotel

Address: Meydan Racecourse, Al Meydan Road | Nad Al Sheba, Dubai 9305, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 478 Hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Meydan Hotel 5*
Number of rooms: 284
Official Description (provided by the hotel):
Positioned at the epicentre of one of the world's most exciting destinations, The Meydan provides a prime location to catch the exhilarating action of the racing season, and creates a coveted travel destination all-year round. With 284 extravagantly appointed rooms and suites, The Meydan will change your perception of travel with unrivaled standards in luxury hospitality. ... more   less 
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