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“Rose Rayhaan Dubai” 4 of 5 stars
Review of Rose Rayhaan by Rotana - Dubai

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Rose Rayhaan by Rotana - Dubai
4.0 of 5 Hotel   |   Sheikh Zayed Road | Sheikh Zayed Road, Dubai 126452, United Arab Emirates   |  
Hotel amenities
Ranked #78 of 514 Hotels in Dubai
Certificate of Excellence
Melbourne, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Rose Rayhaan Dubai”
4 of 5 stars Reviewed July 30, 2014

Excellent location, only one train stop from Dubai mall and hop on hop off bus. Rooms quite large and spacious with own kitchenette, but all rooms have an adjoining door to next room, which means sound travels. We were kept awake entire first night by a screaming child in next room- guest services were able to shift us to another room, so other 4 nights were peaceful. Staff very helpful. Main downside is that wifi is very costly to access-in 5 weeks of travelling Europe this is the first hotel to charge for wifi-very disappointing.

Room Tip: There are 65 floors in hotel, but No smoking rooms appear to be closer to bottom, so views so so. Po...
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, August 5, 2014
Dear Loretta C,

The Rose Rayhaan team extends our most sincere gratitude for your consturctive feedback.

While I am delighted to note your positive comment about our location, staff helpfulness, room facilities, I am sad to hear about your inconvenience regarding the noise on the other room but resolved immediately by our team. As mentioned in our previous responses, 90% of hotel chains here in Dubai were charging for the same.

We trully appreciate your feedback to help us in improving our services and facilities.

Meantime, we look forward to welcome you back.



Yours sincerely,


Karim Nahas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Beirut
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 29, 2014

I stayed in this hotel for one night while visiting Dubai on a Business trip. The location is good, rooms are clean and neat, the service is good and the breakfast was good lacking some varieties. The check-in was a bit slow. It is recommended for business visitors.

Room Tip: High floors, less noise better view
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, July 30, 2014
Dear ALAK29,

We truly appreciate you constructive feedback further to you one night business trip in Dubai.

Your motivating comments about our location, room and services have been noted and will surely share with the team here.

About the check-in and varities of food on breakfast, all relevant department heads was alerted. Our Executive Chef will continue to work on adding more varieties and improve our breakfast buffet menu.

We look forward to welcome you back.


Yours sincerely,


Karim Nahas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andorra
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 27, 2014

Great location next to the metro, easy for the malls and the airport. Financial district is the best station. Rooms are clean and spacious, we had our own little kitchen. Didn't eat in the hotel so can't comment on the food. Only downside is no free wifi. If a small hotel in Thailand can offer me free wifi then a big hotel in Dubai surely can. I feel all hotels should offer free wifi to guests in this modern era and not try to squeeze a bit more money out of them. This should not put you off and if you are in Dubai then I would recommend this hotel.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, July 30, 2014
Dear djstu77,

We would like to take this opportunity to thank you for sharing your positive and constructive feedback. We are delighted you enjoyed your stay at Rose Rayhaan by Rotana.

Furthermore, your comment about the internet has been noted. As mentioned in our previous responses, 90% of hotel chains here in Dubai were charging for internet access.

Again, thank you for your comments and recommendation.

My team and myself look forward to welcoming you back.


Yours sincerely,


Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 25, 2014

Very well located hotel, easily accessible from the airport by metro, metro station close to the hotel, very nice staff, helpful. Breakfast at the hotel very good, plenty of choice. The only weak point is the internet, not included

Room Tip: always worth asking, the service is helpful and will certainly get what you ask
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, July 26, 2014
Dear Jaroslaw F,

Thank you for taking the time to post a review here in TripAdvisor further to your recent stay.

We are delighted that you had a pleasant satisfying stay in Rose Rayhaan, however, we have noted your comment about the internet, please be informed that we do have internet packages available upon reservation.

We hope the above information is usefull. My team and I look forward to your return visit soon.


Yours sincerely,


Karim Nahas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tourcoing, France
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 24, 2014

This hotel has been on of the best places I have stayed yet.
Not only the hotel modern and very clean.
Everyone is extremely helpful and friendly.
One of the reasons for commenting on this hotel is to let any gay couple know that this hotel is extremely safe to stay in.
We didn't feel uncomfortable there at all.
I have read previous reviews and was a little worried, but don't worry nothing at all worry about.
Staff could see we were a couple and checked us in without any questions or issues.

Got a great upgrade to the sky suite and had amazing views of dubai.
Breakfast is huge and really worth it.
Also travelled during Ramadan and there are no issues eating in the hotel during the day times.

Hope you enjoy your stay guys

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, July 26, 2014
Dear Bruno M,

The Rose Rayhaan team extends our most sincere gratitude for your kind comments.

Our primary aim is guest satisfaction, and it is very rewarding to see that our guests enjoy their experience.

My team and I look forward to welcome you back.



Yours sincerely,


Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portugal
Level Contributor
212 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed with a couple friends of ours for 4 nights. We had a problem just as we arrived, at 2h30 in the morning, after a long flight, because our friends room was not available, i think because overbooking and they end up in the suite. Te problem was the same next day and the changed rooms but stayed in a different that was booked. For them this was a bit cumbersome, but this was the only problem we had in the hotel.
Overall, the staff was very friendly and our rooms were great, big and with good views. They were clean and with all the amenities you can expect.
The swimming pool, that is in the rooftop of the connecting building was very nice also.
The breakfast was good, with a lots of space and good local and international food.
We stayed in the 28th floor and it was a fantastic silence in the room. The beds (ours and the extra bed for our daughter) were fantastically confortable.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, July 24, 2014
Dear pelicanoProtugal,

As one of TripAdvisor’s Top Contributor, we are delighted to read your constructive feedback about your recent stay at Rose Rayhaan. At the same time, we would like to apologize for the inconveniences. My team and I will do our best to prevent problems from recurring. Hence, I would like you to give us another chance by staying with us again during your next visit to this area.

We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at Rose Rayhaan by Rotana and assure you of our best attention and services at all times.


Yours sincerely,


Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 22, 2014

It was a nice stay warm and unique , sure i will come back again.. The most nice thing is the staff and cleaning equipments.. Thank you for caring.. Specialy charie in the fron disk she was very polite and nice

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, July 23, 2014
Dear Samer E,

The Rose Rayhaan team extends our most sincere gratitude for your kind comments.

We are delighted that we exceeded your expectation and overall impressed by our staff. Rest assured that your encouraging comment will be shared with the team particularly to Charie.

My team and I look forward to welcome you back.



Yours sincerely,


Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rose Rayhaan by Rotana - Dubai

Address: Sheikh Zayed Road | Sheikh Zayed Road, Dubai 126452, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Romantic Hotel in Dubai
#60 Business Hotel in Dubai
#70 Luxury Hotel in Dubai
#93 Family Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rose Rayhaan by Rotana - Dubai 4*
Number of rooms: 482
Official Description (provided by the hotel):
The world's 2nd tallest hotel, the Rose Rayhaan by Rotana offers convenient, great-value accommodation surrounded by several metro stations, restaurants, and cafés. The DIFC Finacial Centre is also nearby. Rose Rayhaan is a 333-metre tall, 72-story building providing a variety of modern, spacious rooms and suites that include LCD TVs and feature stunning city views.Rose Rayhaan’s swimming pool is situated on the 4th floor of the hotel. Other facilities include a jacuzzi massage rooms, sauna and steam rooms. Services include airport pick-up/drop-off transfers. The largest shopping centre in the world, Dubai Mall, is within walking distance. Dubai Exhibition Centre, the Mall of the Emirates and the Burjuman Shopping Mall are also within a 10 minute drive from the property. The hotel offers shuttle buses to Mall of the Emirates, Mercato and Dubai Outlet Mall. Hotel Rooms: 462. Hotel Chain: Rotana ... more   less 
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