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“Amazing service” 5 of 5 stars
Review of The Address Dubai Mall

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The Address Dubai Mall
5.0 of 5 Hotel   |   Financial Center Road, adjacent to the Dubai Mall | PO Box 31166, Dubai 31166, United Arab Emirates (Downtown Dubai)   |  
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Ranked #212 of 499 Hotels in Dubai
1 review
“Amazing service”
5 of 5 stars Reviewed July 31, 2014

Thanks to Mohamed Abdelatif for his help and excellent service since check in till check out, arranging for our honey moon, making us feel that we are the only guest in tge hotel and thanks to all associates i also like about the place that it is quit, big rooms and connected to dubai mall. My next visit to dubai will be in address Dubai mall . Mohamed Al shehy

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinashe M, Manager at The Address Dubai Mall, responded to this review, August 3, 2014
Dear Al-shehy,

We are so appreciative of your gracious comments you shared with fellow travelers. I am so delighted to know that we made your honeymoon experience special and you also enjoyed the convenience to the shopping mall. Special thanks to Mohamed for his passion and dedication in making your visit memorable. I will definitely recognize him.

We look forward to welcome you back very soon.

Warm Regards,
Tinashe Muvavarirwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,035 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2014

The stay was really great, one of the most fabulous hotels in Dubai if not the best one,
The staff were really kind and the rooms were very clean, and thanks to EPI for her good service.
The service was nice and special thanks to Monia for all what she did.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinashe M, Manager at The Address Dubai Mall, responded to this review, August 3, 2014
Dear alhamms,

Thank you for sharing this kind review of your recent visit at The Address Dubai Mall. We are proud to learn that you had a wonderful and memorable experience. Monia and Epi will be so pleased to read this review and I will certainly recognize them.

Warm Regards,
Tinashe Muvavarirwa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2014

The stay was very plesant and Hanna and Hazelle and Ahmed Tammam made the stay very comfortable. They arranged for all my requests and all their recommendations were great. They even maanged to change my room. Hazelle even gave me her shifts and explained that she is at our service for all requirements. Her and her colleagues made our stay amazing,. Always stay in Dubai during Eid for the last 5 years. Will definately return for such amazing people and service.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinashe M, Manager at The Address Dubai Mall, responded to this review, July 30, 2014
Dear Amani A,

Thank you for sharing this kind review of your recent stay with us to fellow travelers. I am so excited to learn that you had a wonderful experience and were impressed by the team’s passion to serve you. I will definitely recognize Hanna, Hazelle and Ahmed for their dedication and professionalism.

We look forward to welcome you back to The Address Dubai Mall very soon.

Warm Regards
Tinashe Muvavarirwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

I been around most of Dubai hotels and for sure the address rank at #1 now friendly reception friendly room service amazing food

Guess what it gets better it linked to the best mall in Middle East in two minutes you will be shopping watching movie or just browsing
Special thanks to

Hazelle
Mosa

You made my stat so great

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinashe M, Manager at The Address Dubai Mall, responded to this review, July 30, 2014
Dear Ahmed S,

We are so appreciative of the gracious comments you shared with us. I am so proud to know that we are your favorite hotel and that you enjoyed the convenience to the shopping mall. Hazelle and Mosa will be so proud to read this review, and I will surely recognize them.

Looking forward to welcome you back very soon.

Warm Regards
Tinashe Muvavarirwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sutton Coldfield, United Kingdom
Top Contributor
267 reviews 267 reviews
81 hotel reviews
Reviews in 77 cities Reviews in 77 cities
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed July 26, 2014

A very well equipped luxury hotel, I arrived early and had no issue checking in the staff are almost overly courteous, and the views from the rooms very pleasant, as indeed they are from the high level bar, (with equally high prices) I only had breakfast in the hotel but that was equally good with a nice lay put and indoors and outdoor tables.

Stayed November 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinashe M, Manager at The Address Dubai Mall, responded to this review, July 27, 2014
Dear Davidh1977,

We sincerely appreciate your kind comments you have shared with fellow travelers. We are pleased to learn that you had a wonderful experience on your most recent visit.

We look forward to welcoming you back to The Address Dubai Mall very soon.

Warm Regards
Tinashe Muvavarirwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington, United States
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 24, 2014

We stayed at The Address Dubai Mall for our 25th wedding anniversary July 22 and 23rd. The service was outstanding! Mohammad at the front desk was outstanding!!! The hotel was beautiful, clean, staff was excellent and the location was perfect.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinashe M, Manager at The Address Dubai Mall, responded to this review, July 27, 2014
Dear Angela M,

We are so thrilled and happy to know that you celebrated your 25th wedding anniversary at our property. Congratulations! I am delighted to know that Mohammed and the front desk team made your special day memorable.

We look forward to welcome you back on your next visit to Dubai.

Warm Regards
Tinashe Muvavarirwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lahore, Pakistan
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 23, 2014

When you arrive 3 hours before checkin time and are instantly taken to your room without any fuss you know things have started the right way.
We had booked the 2 bedroom suite in their residence wing and were given a complimentary upgrade to the Tower suite. Ive stayed here on a business trip before for a day or so but this time it was for 10 days with the family. Their kids club and children's pool kept the kids busy throughout the trip. Being literally 2 steps from the mall kept the Mrs busy/ This hotel is in simple word just fantastic with something for everyone. From check in till check out there is hardly anything one can complain about.
Special thanks to their in house tailor who did a fantastic job on my jeans which needed to be altered in less than an hour.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinashe M, Manager at The Address Dubai Mall, responded to this review, July 27, 2014
Dear Sheharyar A,

Thank you for sharing this gracious review of our hotel to fellow travelers. I am delighted to know that you and your family had a wonderful experience and you enjoyed the convenience to the mall .I am also excited to learn that our tailor was so flexible and efficient, he will be so pleased to read this review and I will surely recognize him.

We are so appreciative of your continuous support to The Address Dubai, looking forward to welcome you back on your next visit to Dubai.

Warm Regards
Tinashe Muvavarirwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Address Dubai Mall

Address: Financial Center Road, adjacent to the Dubai Mall | PO Box 31166, Dubai 31166, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Romantic Hotel in Dubai
#56 Business Hotel in Dubai
#76 Spa Hotel in Dubai
#102 Family Hotel in Dubai
#168 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Official Description (provided by the hotel):
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 
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Also Known As:
The Address Dubai Mall Hotel Dubai

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