We stayed at Citymax for 4 days on a high floor and did not have any issues with the noise. Although we had called a week before we arrived and requested for a room on a higher floor. When we arrived (at 10pm!!!) the room was not ready and we were offered a room on the first floor instead. We did not accept this and asked how long we would have to wait for a room on a higher floor, we were told it would be 15-20 minutes so decided to wait. After 1,5 hours the room was ready at last!!!!! A bad start to our stay but what can you do...
Other than this issue we were happy by the room and the service. If you are looking for somewhere to sleep and have a shower it is fine. The location of the hotel is very good (it is across the road from the Mall of Emirates, bare in mind this is NOT the biggest and most well known Mall of Dubai) and it was easy to get anywhere we wanted, although taxis are really cheap in Dubai.
The hotel has a member of staff that can assist with bookings of all attractions, although bare in mind that they will only offer tours with a specific company. We had picked up a guide from the airport that had various tours but when we tried to book one of them we were told that we had to go with the company they work with. They have obviously got a deal and they make a commission on all bookings (which is a bit cheap for any hotel to do!) and they only offer these. Book your tours online prior to arriving to Dubai as it will make it much easier for you (and cheaper) when you get there.
- Official Description (provided by the hotel):
- Citymax Hotels is a comfortable, mid-market, budget hotel for the business traveler. The chain has 3 hotels across Dubai and Sharjah, centrally located near important business hubs and International Airports. Each Citymax Hotel is equipped for business and leisure with Internet access, conference halls, multi cuisine restaurants, gyms and rooftop swimming pools. With no compromise on comforts, Citymax Hotels promises luxury mattresses, coffee makers, rain showers and other in-room luxuries at affordable prices. ... more less
- Reservation Options:
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- Also Known As:
- Citymax Al Barsha Hotel Dubai