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“Friendly staff and clean” 4 of 5 stars
Review of Holiday Inn Bur Dubai - Embassy District

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Holiday Inn Bur Dubai - Embassy District
4.0 of 5 Hotel   |   Al Hamriya Khaleed Bin Waleed, 20th Street, Dubai 111454, United Arab Emirates   |  
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Ranked #130 of 475 hotels in Dubai
Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Friendly staff and clean”
4 of 5 stars Reviewed April 3, 2013

The location is 2 minutes walk from the metro station which is very convenient. This metro station is halfway between the airport and places like the Dubai Mall, Jumeirah beach etc, which makes traveling to places quite quick.

Rooms are clean and the lobby area is nice too. Plenty of staff to help here.

Pool is a little bit smaller than other places I have stayed at, but still a decent size.

The breakfast buffet was good there, a lot of different food to eat.

They offer shuttle buses to the beach which is a bonus.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, April 10, 2013
Dear TimiH429,

Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai - Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delevering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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254 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 28, 2013 via mobile

Good spacious rooms. Friendly staff. Two bottles of water complimentary everyday. Wifi is fast. Roof top pool is clean and nice. Good gym with seasoned equipment. Clean linen and towels.

Food at the restaurant, especially buffet is not good. Chef is sweet, tried his best at indian veg food. The lobby can be done up better.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, April 10, 2013
Dear Mr. Sundaresh,

Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai - Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product.

We look forward to welcoming you back at your second home the Holiday Bur Dubai in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai _ EMbassy District
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marco Island, Florida
Top Contributor
212 reviews 212 reviews
55 hotel reviews
Reviews in 83 cities Reviews in 83 cities
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed March 25, 2013

My sister and I, like many others, stayed here because we were on a Gate 1 tour. Our room was a good size but we could hear people talking loudly in the room next to us. The place seems tired and in need of a redo. Some of the young men working the concierge stand were extremely helpful and nice. The dining room staff takes your plate away if you basically turn your head so beware! The front desk is very under-staffed and sometimes can't even answer the phone. The internet was reliable and the breakfast buffet selection was good. Although the property is near the metro it isn't a very convenient location to anywhere you want to go in terms of the main attractions. Some places we wanted to go - the Miracle Gardens for example - you had to ride the metro for 45 minutes then get a cab. The location is across from a sandpit where some construction is going on and it's quite ugly to look at. Nothing awful but nothing that would ever induce me to return.

Room Tip: Be careful to specify nonsmoking and then insist on it if you get there and they tell you they don...
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, April 10, 2013
Dear KEDBoston,

Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai - Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phelps
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 22, 2013

Me and my wife were traveling on holiday through gate-1 travel. The travel company did a good job picking this hotel.
This is a really nice hotel.It is close to the metro. Staff was exceptional. the food in the restaurant was very good. the WiFi worked great. There is also a nice pool om the roof.

Room Tip: I do not think a good room is a problem, but be sure you sigh up for the priority club. It gets you...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, April 10, 2013
Dear Alb2343,

Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai - Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delevering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dnepropetrovsk
1 review
5 of 5 stars Reviewed March 22, 2013

We were taken to the hotel 26,12,12 around 10 pm. The staff is very kindly met us. Explained everything and told where and what to be. Were surprised that the room light is turned on, before we realized that it is necessary to insert a plastic card in the hole and it should always be there. At the top of the hotel is the pool, also has a sports hall and a massage room. All for free. The rooms are cozy and always clean. Every day, two free bottles of water and coffee, tea bags with tea. Air conditioning is regulated somehow. Curtains are very dense, opened the morning and it was very much pronounced. Decorated with elegant. Towels were changed every day and bring gels and shampoos. I want to acknowledge the work of the staff! I liked the staff our reception! We explained everything, gave subway map and attractions, called machine were things called lift.
Food at the hotel to choose from - a buffet. All delicious and varied. As are buses from the hotel to the beaches.
In general, all you need to refine and gladly tell all. Located 2 minutes from the metro. A station only 4-5 stops to the Dubai Mall.
I liked everything.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, April 10, 2013
Dear Anast N,

Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai - Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
64 reviews 64 reviews
58 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 19, 2013

I stayed here on a corporate trip for 3 nights. the location, service and food - all are awesome. Metro is 2 minutes away and markets are just a walking distance. Fantastic place to stay alone or with family.

Room Tip: Prefer a room on the front side to get the road side view which is more happening.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, April 10, 2013
Dear Ms. Nidhi G,

Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai - District Embassy, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delevering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bigues i Riells, Spain
Top Contributor
71 reviews 71 reviews
52 hotel reviews
Reviews in 66 cities Reviews in 66 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 17, 2013

Near located to Burjuman Metro Station. Rooms are well decorated, good breakfast, high speed Wifi, a good gym and last but not least, a good price !
I left a wallet in the lobby for more than 1 hour and I returned to find it, a very good trustful staff.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, February 25, 2014
Dear Valued Guest,

Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Bur Dubai - Embassy District

Address: Al Hamriya Khaleed Bin Waleed, 20th Street, Dubai 111454, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#88 Business Hotel in Dubai
#91 Family Hotel in Dubai
#111 Luxury Hotel in Dubai
#130 Top resorts Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Bur Dubai - Embassy District 4*
Official Description (provided by the hotel):
Stay connected at the modern Holiday Inn Bur Dubai - Embassy District. The hotel is located in the heart of Dubai, a hub in between embassies and businesses and is the ideal place for your Dubai stop over whether on business or leisure. A walking distance from Burjuman mall and the main metro station provides you a gateway to Dubai with the Dubai Museum, Dubai Souk and Dubai Creek right on its doorstep. 210 stylish and spacious rooms offer you all the modern facilities one would expect for a comfortable stay. Enjoy the Dubai sunset from our rooftop pool and taste a variety of excellent dishes in our all day dining restaurant Anwar. The Two Guineas pub will provide you the best an English pub has to offer. Our meeting rooms with state of the art equipment will make your event a success, whether you organize a board meeting or a fun party. You'll find that Holiday Inn Bur Dubai - Embassy District convenient location is ideal for ensuring a strong mix of productive business and enjoyable leisure time. ... more   less 
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Also Known As:
Excelsior Creek Hotel Dubai

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