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“Great Stay!” 4 of 5 stars
Review of Holiday Inn Bur Dubai - Embassy District

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Holiday Inn Bur Dubai - Embassy District
4.0 of 5 Hotel   |   Al Hamriya Khaleed Bin Waleed, 20th Street, Dubai 111454, United Arab Emirates   |  
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Ranked #130 of 474 hotels in Dubai
Ho Chi Minh City, Vietnam
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great Stay!”
4 of 5 stars Reviewed November 25, 2012

I stayed in Holiday Inn Bur Dubai from Nov 9 to 14, 2012; i was very satisfied with the services from airport pick-up to the day i checked-out. Staff are very warmth and friendly, service is at high level and they are attentive to my needs. The Restaurant in GF is fantastic with wide variety of choices for breakfast, staff are very helpful. I attended a conference and i had good impression of the ballroom, coffee break and the public areas; every requests we made were attended at once. The rooms are spacious, especially the bathroom which is well laid out and the water pressure was as expected. I will definitely come back to this hotel and will recommend this hotel to my friends and family that will be staying in the beautiful city of Dubai.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_burdubai, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, December 16, 2012
Dear valued guest,

Thank you very much for being choosing the Holiday Inn Bur Dubai – Embassy District and we are delighted that you have enjoyed your stay.

Looking forward to welcoming you again

Best Regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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254 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Vancouver, British Columbia, Canada
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 23, 2012

In a city inundated with 5 star (and 7 star) hotels, the Holiday Inn is a bit of an outlier. It's in Bur Dubai, just behind the British Embassy and very close to the old Dubai (museum, markets, creek, etc.). The Khalid Bin al Waleed metro station is half a block away and serves both green and red lines, which means fast connections to all key areas of the city and the airport. Big rooms and relatively well soundproofed windows. Everything feels quite new and well built/finished. Staff is friendly and helpful.

Room Tip: The hotel is on a quiet street off Khaleed Bin Waleed so traffic noise is not a huge issue, but at t...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_burdubai, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, December 16, 2012
Dear valued guest,

Thank you very much for being choosing the Holiday Inn Bur Dubai – Embassy District and we are delighted that you have enjoyed your stay.

Looking forward to welcoming you again

Best Regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 18, 2012

Stayed here for 2 nights before moving to another property on Jumeirah Beach. This is a comfortable hotel and a great place to stay if you would like to explore the traditional Dubai. Dubai Creek is a 5 minute walk away. They have a small rooftop pool, great for having a few hours of sunbathing (that would be if you visit during the cooler months of the year!) Good and spacious rooms.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_burdubai, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, November 28, 2012
Dear valued guest,

Thank you very much for being a loyal guests to the Holiday Inn Bur Dubai – Embassy District and we are delighted that you have enjoyed your stay.

Looking forward to welcoming you again

Best Regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham UK
Top Contributor
58 reviews 58 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 7, 2012

Stayed here for 6 nights using Priority Club points and got Platinum upgrade to executive room on third floor looking out over internal atrium. The room was excellent, large and luxuriously furnished. Great flat screen TV, nicely appointed bathroom with jacuzzi jet bath and lots of storage space and seating. Had no problem with noise. Air conditioning was powerful and reliable. Got mineral water every day and an impressive fresh fruit platter on first day. Staff were very helpful and polite, nice touch when security man would call elevator and indicate which one would open as you approached. Location is very good for Airport and Metro Red and Green lines as Khalid Bin Al Waleed metro station is less than 5 minutes walk away and is an interchange station between the two lines - my favourite place was the Creek which is only a couple of stops away or you can walk. Bur Jurman shopping mall is also within 5 minutes walk with excellent stores and food outlets. If arriving at Metro station exit at Exit 4 for Hotel - look for RAK Bank towards your right as you exit and hotel is right opposite that Bank (but you won't be able to see it) - either walk across sandy vacant lot and turn right or walk along road that RAK Bank is on. Exit 3 will take you to the shopping mall. Taxi to Terminal 1 at 5.30 am cost only 17 AED. The roof top swimming pool, whilst not massive, was very nice with loungers and staffed bar, I enjoyed popping up there in the late afternoon to cool down and rest - in October the pool goes into shade in the late afternoon which was quite welcome! I would recommend this hotel and would definitely return again.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_burdubai, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, November 28, 2012
Dear valued guest,

Thank you very much for choosing the Holiday Inn Bur Dubai – Embassy District for your stay and we are delighted that you are part of Priority , the world's largest loyalty program

We are looking forward to welcoming you again

Best Regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 5, 2012

My friend and I stayed here on a Thursday night and was given a 'quiet' room but at 2am the disco leavers made it impossible to sleep with fighting, loud cars revving, and loud talking on the street until 5am. We complained the next morning and was given another room much quieter to our relief. On returning on Sunday night the same thing again. Over the disco room was given to us and at 1am I was shown 2 rooms which were just as noisy so by the time we got out of bed at 6am to catch our flight we felt like we had been through the ringers After complaining about the accommodation we left very quickly stating that we would never come here again.

Room Tip: ask for room 212 which is on a quiet side of hotel
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_burdubai, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, November 28, 2012
Dear valued guest,

Thank you very much for your valuable review

Please rest assured that we give a high importance to the comfort of our guests and and we are very concerned about the issues you have faced during your stay.

I would kindly ask you to contact me directly if possible as I would certainly appreciate the opportunity to talk to you personally and hopefully be of any help to you.

looking forward to hear from you soon

Best Regards

Monjed Salha
General Manager
monjed.salha@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 2, 2012

Spacious, clean rooms is the only positive. Impossible to sleep as situated directly above/next door a nightclub. I was reassured by front desk that the music would only continue until 3am.... Shown alternative rooms (at least 5 - I lost count at midnight) all of which you could clearly hear the club. After an hour of changing rooms, had to resort to putting the A/C on full to just about drown out continual thudding....

  • Stayed October 2012, traveled solo
    • 1 of 5 stars Sleep Quality
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_burdubai, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, November 28, 2012
Dear valued guest,

Thank you very much for your valuable review

Please rest assured that we give a high importance to the comfort of our guests and and we are very concerned about the issues you have faced during your stay.

I would kindly ask you to contact me directly if possible as I would certainly appreciate the opportunity to talk to you personally and hopefully be of any help to you.

looking forward to hear from you soon

Best Regards

Monjed Salha
General Manager
monjed.salha@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 12, 2012

It is a distinguished holiday Inn, a four stars while you feel from the first moment that you are in a luxurious five stars.

Excellent staff, the hostess at the breakfast welcomes you with a wonderfull smile. The barman at the pub is friendly, cocktails are tasty, ambiance is very nice, they have as well giant screen for main sports games

The location is perfect, 10 minutes from the airport and the taxi fare is very convinient (12 Euro). Te metro station is just next door, for 1 euro only you can go to main attraction areas and snopping malls. The area surrounding is full of restaurants, shops, and banks.

Rooms are very spaciuos and comfortable, swiming pool area is very nice, there is a bar as well.

I enjoyed my stay, will be back

Room Tip: Choosethe option of room with breakfast, the buffet is huge and tasty with life eggs coocking statio...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_burdubai, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this review, November 28, 2012
Dear valued guest,

Thank you very much for choosing the Holiday Inn Bur Dubai – Embassy District and we are delighted that you have enjoyed your stay.

The entire team is grateful for your kind encouragement and we are looking forward to welcoming you again

Best Regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Bur Dubai - Embassy District

Address: Al Hamriya Khaleed Bin Waleed, 20th Street, Dubai 111454, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#88 Business Hotel in Dubai
#91 Family Hotel in Dubai
#111 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Bur Dubai - Embassy District 4*
Official Description (provided by the hotel):
Stay connected at the modern Holiday Inn Bur Dubai - Embassy District. The hotel is located in the heart of Dubai, a hub in between embassies and businesses and is the ideal place for your Dubai stop over whether on business or leisure. A walking distance from Burjuman mall and the main metro station provides you a gateway to Dubai with the Dubai Museum, Dubai Souk and Dubai Creek right on its doorstep. 210 stylish and spacious rooms offer you all the modern facilities one would expect for a comfortable stay. Enjoy the Dubai sunset from our rooftop pool and taste a variety of excellent dishes in our all day dining restaurant Anwar. The Two Guineas pub will provide you the best an English pub has to offer. Our meeting rooms with state of the art equipment will make your event a success, whether you organize a board meeting or a fun party. You'll find that Holiday Inn Bur Dubai - Embassy District convenient location is ideal for ensuring a strong mix of productive business and enjoyable leisure time. ... more   less 
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Also Known As:
Excelsior Creek Hotel Dubai

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