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“Best hotel in Dubai for price, location and value for money!” 5 of 5 stars
Review of Suite Novotel Mall Of The Emirates

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Suite Novotel Mall Of The Emirates
3.0 of 5 Hotel   |   2A Street, Dubai 283825, United Arab Emirates   |  
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Hotel amenities
Special Offer
City Break up to 40% off
Ranked #144 of 487 Hotels in Dubai
Stockholm, Sweden
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
“Best hotel in Dubai for price, location and value for money!”
5 of 5 stars Reviewed March 3, 2013

Don't miss out on booking this hotel.
We stayed in room 406. Clean, fresh and super modern.
Roof top area very nice with heated pool.
We booked the grand suite consisting of three areas: king size bed plus ensuite (shower and bathtub), table, chairs and day bed. And last, the third area consisted in a bed sofa and table with another bathroom with shower. By the door there was a bathroom with toilet, sink and mirror.
Plenty of storage, kettle and fridge.
I really loved this hotel and WILL go back.
Price is more than acceptable, especially if you stay during weekend when breakfast is included.
When you eat breakfast there are only some of their choices on display, the hot food is to be ordered with the waiter so that they can make it fresh for you.
Free wifi in the lobby where there are plenty of sofas and chairs and a business center. Otherwise Internet in the oom costs 55 dirhams a day.
The hotel has its own restaurant which we never tried except for breakfast and otherwise Nando's is right inside the lobby. Very cheap (in comparison with Australia.....).
I warmly recommend this hotel to couples, smlk groups and families.
Staff is fantastic and very helpful.
It's also located a short walk to Sharaf subway station and less than five minutes walk from the Mall of the Emirates (where there is a subway station as well).
I have traveled a lot and I think this is one of the nicest hotels I stayed in in this price category and will definitely book it again when visiting Dubai next time.

Room Tip: Room 406. Take the Sharaf subway station to reach the hotel: it's closer than Mall of the Emirat...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, March 8, 2013
Dear Giulia,

Many thanks for your review of your experience with us at the Suite Novotel Mall of Emirates Dubai.
We are very pleased to learn that you have enjoyed your stay with us and especially our service provided by all our team members.
We will certainly share your feedback with all of them and they will be delighted to see that their hard work has been noticed.

We are looking forward in welcoming you back to our hotel very soon.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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863 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 26, 2013

Spacious Room with sofa and double bed comfortable for 2-3 people.Clean and modern provides an ideal choise.Staff was quite friendly and helpful and food more than enough variety to choose from. Breakfast is adequate, not forgetting to order the hot plates as well.Very good location as it is very near to mall of Emirates and along the main cross roads.The only drawback is the lack of free internet in the roomsso you have to go down to the lobby.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, February 28, 2013
We would like to thank you for taking the time to share your feedback about your stay with us on Trip Advisor.
It is a great pleasure toread that you enjoyed your stay, appreciated the cleanliness of our rooms and friendliness of our team.
With regards to Internet , I am pleased to anounce you that shortly Internet will be free as well in the room.

We hope to have the pleasure to welcome you again very shortly.

Sincerely,
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Hong Kong
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2013

The room is spacious, and it is very good for parents to travel with children. The service at reception and set up an extra bed is efficient.
The choice of breakfast is sufficient, and children under 16 is eat free with parent.
Good Value, ideal for holiday.
The location is near train station, but the hotel is not located by GPS, better to input the Ibis (next door and same group) onto GPS to be located.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, February 22, 2013
Thank you for taking the time to review us on TripAdvisor.

Your evaluation of our hotel and services was most appreciated and we thank you for the overall endorsement of our efforts. It is our mission to delight our guests every time and we are glad that we have succeeded in doing so. I have shared your feedback with the team as a means of encouragement to continue to strive for the best.

We hope to see you and your family soon again.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
doha
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2013

The main plus point is the staff. From check in to check out, we must say that the staff were fantastic.
Unfortunately, the sofa bed and pillows were very very uncomfortable. Hope they will change them....

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, February 22, 2013
Thank you for choosing to stay with Suite Novotel Mall of Emirates Dubai and taking the time to share your experience on Trip advisor.

It was a pleasure to read your review and see that you found our reception team members fantastic.
With regards to the sofa bed, I am pleased to let you know that we have now some bed topper to enhance the confort of matress, available on request.

We hope to have the pleasesure to welcome you again.

Regards
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Portland maine
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 14, 2013

We took the Metro from the airport to the Mall of Emirates stop. So simple. Walk right thru the mall to this great hotel! Wonderful pool area and staff was beyond helpful. Would stay again in a minute. Clean and quiet with 3 computers in the lobby for free internet. 24 hour restaurant but we didnt eat there. We got lucky when we picked this place! I was there 5 nights with my mother for sightseeing. Feb 7th thru 12th 2013.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, February 15, 2013
Thank you for taking the time to review us on TripAdvisor.

Your evaluation of our hotel and services was most appreciated and we thank you for the overall endorsement of our efforts. It is our mission to delight our guests every time and we are glad that we have succeeded in doing so. I have shared your feedback with the team as a means of encouragement to continue to strive for the best.

We hope to see you soon again.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alicante, Spain
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2013

My husband and I stayed at the hotel 3 days before our cruise from 25th Jan until 28th jan 13. Our flight from glasgow was delayed and we got checked in at 5 am exhausted and the check in was very effecient and smooth much to our joy.
We did not realise that they offerred smoking rooms( for my hubby) so we did not book one but the young man on the desk - sorry don't remember his name offered to move us the next day.
The staff on reception desk, at breakfast in the hotel restaurant and Nanos were all very hospitable and went out their way to make us feel very welcome. Even the chap handing out towels on the roof top pool was helpful and friendly and we enjoyed basking in the sunshine on one of our days stay.
We paid for the cruise to include a pre cruise stay and do not know the cost but we think whatever it was it was great value and would highly recommend this hotel. We were happy to find the great location for the Mall of the Emirate, just round the corner to shop to your hearts delight.

Room Tip: All rooms are suites so we found them to be very comfortable.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, February 15, 2013
Dear Lucy F,

We would like to thank you for sharing your nice comments on Trip Avisor.

Your observations are encouraging and an endorsement that we are on the right track. I have shared your comments with the team and we are happy to know that you enjoyed your stay with us.

Thank you once again for your review and we hope to see you soon again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suite Novotel Mall Of The Emirates

Address: 2A Street, Dubai 283825, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#95 Family Hotel in Dubai
#113 Romantic Hotel in Dubai
#132 Business Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Suite Novotel Mall Of The Emirates 3*
Number of rooms: 180
Official Description (provided by the hotel):
Suite Novotel presents a new kind of hotel living. All our suites are adjustable living areas designed to accommodate your individual lifestyle. Experience a hotel where you can have the freedom to keep your own schedule. Conveniently located on Sheikh Zayed Road, the hotels is within walking distance from the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madinat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 
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Also Known As:
Suite Novotel Mall Of The Emirates Hotel Dubai

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