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“Great location and value for the price” 4 of 5 stars
Review of Suite Novotel Mall Of The Emirates

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Suite Novotel Mall Of The Emirates
3.0 of 5 Hotel   |   2A Street, Dubai 283825, United Arab Emirates   |  
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Hotel amenities
Ranked #155 of 509 Hotels in Dubai
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
“Great location and value for the price”
4 of 5 stars Reviewed January 28, 2013

We stayed here with our 7 year old daughter for 4 nights in early December. The hotel was in an excellent location within minutes walk from Mall of the Emirates. Staff at the hotel were pleasant. Rooms were small but clean. Breakfast was good and again good value for the price. I would stay there again if in Dubai. Only complaint is that they do not have WIFI access in the bedrooms. You have to go to the main lobby for this. This seems to be common amongst Accor hotels.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser A, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, February 1, 2013
Thank you for choosing to stay with us and taking the time to share your experience on Trip advisor.

It was a pleasure to read your review and see that you found our team members pleasant and the breakfast at good value for money. As you mentioned about the internet connection, please note we are under consideration of reviewing our internet service and connectivity.

Thank you once again for your review and we hope to see you soon again.

Warm regards,
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988 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2013

Love this hotel. Staff so helpful, room so spacious and the bed so comfortable. You do have to get to most places via taxi but they are so cheap it didn't matter. Pizza pasta night was excellent value for money and the food superb!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser A, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, February 1, 2013
Thank you for choosing the Suite Novotel Mall of Emirates for your recent stay and for recommending your experience on TripAdvisor.

I am very pleased to learn you and your family have enjoyed your stay with us and especially appreciated the Pizza and Pasta night of Monday evening.

I will certainly share your feedback with all of them and they will be delighted to see that their hard work has been noticed.

We are looking forward in welcoming you back to our hotel very soon.

Sincerely,
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Bengaluru (Bangalore), India
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 20, 2013

I found this as a good budget alternative to stay very close to the Mall of the Emirates - it is just a 5 minute walk away across the street. The hotel is clean, rooms are good, quiet locality though it is very easily accessible to the Metro station (700m). Great if you have a conference in the Kempinski or Burj Amin or Internet city. Great if you are there for shopping in the Mall of the Emirates (with the ski rink). Great if you want to sightsee as the metro is very close to the hotel.

Room Tip: Choose a room on the south side.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser A, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, January 24, 2013
Thank you very much for posting your kind review on TripAdvisor.

Your analyse of the hotel is much appreciated as we indeed are suitable for business and leisure thanks to our primary location next to Metro station and Mall of Emirates.

Thank you for choosing us for your recent stay in dubai, hope to have the pleasure to welcome you again.

Best Regards,
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Yogyakarta, Indonesia
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 18, 2013

From the beginning of or stay to end, all were near perfection! The staffs were friendly and helpful, breakfast was delicious, and the room was perfect for us!

It was quite big for three of us, has small table and sofa, and they also provide curtain to separate 'bedroom' and 'living room. Other amenities in the room also very satisfactory, flat screen TV, plenty of storage, safe deposit box, and bathroom with separate toilet, shower area, and bath tub.

Too bad they didn't have free internet connection in room, but I still can get free wifi and using computer terminal in lobby. TV channel was standard, only one or two channel for kids.

Getting around was easy. Taxi was available in front of hotel, and there was not-so-near Metro station. Mall of Emirates is just 5-10 minutes walking, but bear in mind you have to cross busy street to go there.

Room service was quick, and the taste is OK. But until now I still wondered, why they served Indonesian Nasi Goreng together with bread :)

And If you need activities like desert safari, they can arrange it for you. Just tell them what you wish

Definitely a nice place to stay during our trip to Dubai!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser A, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, January 24, 2013
Thank you for choosing the Suite Novotel Mall of Emirates for your recent stay and for recommending your experience on TripAdvisor.

I am very pleased to learn that you and your family have enjoyed your stay with us.

We hope to have the pleasure to welcome you again soon.

Regards,
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Hyderabad, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 17, 2013

Good hotel and walkable distance to Dubai Metro, Mall of Emirates. Can get a Taxi any time just walking off the main entrance.

Stayed in Jr. suite with two kids (12 & 10), has good space and very convenient. The only issue we had is no Microwave in the room.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser A, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, January 24, 2013
Thank you for taking the time to review us on TripAdvisor.

Your observations are encouraging and an endorsement that we are on the right track.

We certainly look forward to welcoming you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brescia, Italy
Top Contributor
51 reviews 51 reviews
50 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 16, 2013

Stayed 4 nights in Dubai, this Hotel has a very competitive price level, a spacious room available and a good restaurante and breafast service. Easy to reach from here all the most important locations in Dubai which are just minutes away by taxi. Ideal solutions for those who like to work during the day and have a relaxing evenining.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasser A, General Manager at Suite Novotel Mall Of The Emirates, responded to this review, January 24, 2013
Thank you for choosing the Suite Novotel Mall of Emirates for your recent stay and for recommending your experience on TripAdvisor.

It's a pleasure to read that our hotel is an excellent choice and has very competitve prices.

Looking forward to welcome you again.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suite Novotel Mall Of The Emirates

Address: 2A Street, Dubai 283825, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#108 Family Hotel in Dubai
#118 Romantic Hotel in Dubai
#132 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Suite Novotel Mall Of The Emirates 3*
Number of rooms: 180
Official Description (provided by the hotel):
Suite Novotel presents a new kind of hotel living. All our suites are adjustable living areas designed to accommodate your individual lifestyle. Experience a hotel where you can have the freedom to keep your own schedule. Conveniently located on Sheikh Zayed Road, the hotels is within walking distance from the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madinat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 
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Also Known As:
Suite Novotel Mall Of The Emirates Hotel Dubai

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