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“Good location” 4 of 5 stars
Review of Sofitel Dubai Jumeirah Beach

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Sofitel Dubai Jumeirah Beach
5.0 of 5 Hotel   |   Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates   |  
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Ranked #50 of 478 Hotels in Dubai
basildon
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Good location”
4 of 5 stars Reviewed July 22, 2014

Nice clean hotel,large room with decent bathroom, the only criticism would be how cramped the toilet was, my knees touched the door when it was closed and I am only 180cm.
The restaurant was ok for breakfast, but given the choice I wouldn't book half board there as the dinner buffet lacked something. I think it was edible but warm, and just ordinary.
Overall nice pool, nice room and decent staff who were polite and efficient, a good location only 2min from beach. Taxi is the best way around and cost. About £10 to Dubai mall or burjkhalifa

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,207 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincolnshire
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 17, 2014

We travelled to Dubai for our Silver Wedding Anniversary celebrations and we had an amazing time. This hotel was superb, our room was on the 26th floor with views over the Dubai Marina and the beach. Didn't sit on the balcony much because it was too hot! Breakfast was fantastic with so much choice and really friendly staff but very busy. Spa gave a bag of towels, water and a portable chair for the beach which was lovely but we only managed an hour before coming back to the roof top Infiniti pool to cool off with a nice cold cocktail. Couldn't get a sunbed as all taken but swim up bar was a great substitute, Everyone there makes you feel special and that made it for me. Yes, construction going on but never bothered us at all, it just annoys the taxi drivers as they have to go the long way round but really cheap rides to the malls and the Burj Kalifa which you've got to do. Amazing!!! And a Desert Safari which was awesome. The whole place is amazing and we would definitely stay here again with no hesitation. Our room was large with a king size bed and sliding louvred doors to the bath tub so you could lie in the bath and watch tv and there was piped music to the bathroom. It was beautiful. They even put a card and a cake and roses in our room for our anniversary. Can't fault it at all.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 17, 2014

We arrived at 10 Am and had to wait till 2:30 pm till the room is free and clean. That was very uncomfortable since we included in our booking that we will arrive early. The reception is too busy so they wont care if your satisfied with their service. However the rooms are big and nice thats normal for Dubai. The price is very good overall for what you get. The food is not good for the breakfast.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review, July 24, 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at Sofitel Dubai Jumeirah Beach. At Sofitel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.

We are pleased to hear that you our rooms are big and nice according to your liking, but at the same time we are sorry for the delays at check-in that caused inconvenience and we sincerely apologies for it. Kindly rest assured that your comments are well noted and will be referred to the relevant department for further action.

We appreciate your sharing your concerns and hope that we will have the opportunity to better serve you in the near future.

Sincerely,
Gabor Bors
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 17, 2014

Beautiful hotel, rooms were lovely and clean, staff always happy to help. The pool area is lovely with a good selection of drinks. Food in the hotel is amazing, would recommend the steak, location was really good so many restaurants along Jumeriah Beach to choose from would stay here again.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 17, 2014

We arrived here early in the morning,around 4.30 am, and the staff were very welcoming. They offered us an upgrade for around$80 AUD per night and man it was worth it. We got upgraded to a seaview room,full buffet breakfast (which is awesome) and full buffet dinner!!!! (Which is more awesome!!!) the room was very spacious and modern. Bed was a king size so plenty of room. Bathroom was a little tight but good enough. Good location, nice and close to the beach. Malls are close. Highly recommend. Staff were friendly and informative!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Dubai Jumeirah Beach

Address: Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 On the Beach Hotel in Dubai
#44 Romantic Hotel in Dubai
#48 Luxury Hotel in Dubai
#50 Family Hotel in Dubai
#50 Top resorts Hotel in Dubai
#56 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Official Description (provided by the hotel):
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai

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