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“Memorable trip” 5 of 5 stars
Review of Sofitel Dubai Jumeirah Beach

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Sofitel Dubai Jumeirah Beach
5.0 of 5 Hotel   |   Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates   |  
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MAGNIFIQUE BREAKFAST
Ranked #51 of 474 hotels in Dubai
Mumbai (Bombay), India
1 review
“Memorable trip”
5 of 5 stars Reviewed December 14, 2012

Amazing location on JBR, with all the best restaurants on the road, service food etc was the best. The hotel had infinity pool and people were very warm to us to help us out and the service was remarkable.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, December 19, 2012
Dear Guest,

Thank you for staying at Sofitel on your recent Dubai trip. I am delighted to learn that your trip was memorable and all our Ambassadors delivered remarkable service. Please do not hesitate to contact me on customer.service@sofiteljbr.ae should you return to Dubai in future. Thank you again for taking the time to share us with your experience.

Sincerely,

Sami Nasser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (468)
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Geneva, Switzerland
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 14, 2012

Hotel Perfectly located in Jumeirah Beach. Lots of restaurant nearby. Beautifull Jumeirah Beach just 3 min walk accross the street. Hotel & rooms are up to the Sofitel Brand expectations. Big, Clean, Shiny, luxurious, comfortable, calm. We can really relax in this place. Staff are very professional & helpful. Lots of taxi in front so no need to wait a long time and the Metro is 15-20 min walk. It's long walking distance but very cheap when going to the other side of Dubai.

Room Tip: Choose a room in the Highest floors as possible. You'll get a wonderful view of the Sea and you...
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, December 19, 2012
Dear Guest,

Thank you for staying at Sofitel on your vacation and sharing your experience on TripAdvisor. We understand how important it is for our guests to have a memorable vacation and we give our utmost to meet their expectations. I am happy to know that your stay was wonderful and hassle free.

I look forward to welcoming you back on your future visit to Dubai.

Sincerely,

Sami Nasser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norway
1 review
5 of 5 stars Reviewed December 13, 2012

From start to end our stay at Sofitel was amazing. We had been informed of the ongoing construction between the hotel and the beach, and we feared that it would bother us during our vacation. We did not notice much to the work (our room was at the 31st floor), but ask for a high level room as the cranes are a couple of floors high. Even at the pool area we didn't experience any noise.
The service was outstanding and the room was beautiful. We would definitely return to the hotel next time we are in Dubai.
The hotel greatly contributed to a successful vacation!

Room Tip: High level floor
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, December 19, 2012
Dear Guest,

Thank you for staying at Sofitel on your vacation in Dubai and for taking the time to share with us your experience. We appreciate the fact that our guests work hard to take a vacation from their busy schedules and we, at Sofitel, work hard to make sure they get what they deserve. I am elated to know that Sofitel contributed to your successful vacation. Do not hesitate to contact me on customer.service@sofiteljbr.ae should you return to Dubai and I will be happy to assist you with your requests.

Sincerely,

Sami Nasser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 13, 2012

Perhaps it's our fault for coming at the coldest time of the year and perhaps it's because we were unlucky with the weather! Also this is probably the same for most hotels but the biggest problem was lack of sunshine by the pool. The beach and pool are north facing. The tall sky scrapers are in the way of the sun most of the time! This was a big problem when combined with all the wind from the sea! No tan for me!

The food on the strip adjacent to the hotel is generally mediocre and overpriced though the atmosphere at night is quite lively and nice. And being very far from the centre of town it was a bore to travel for better food! The location is very touristy like most places in Dubai.

The rooms are lovely.

All in all not a great time but more likely dubai's fault than the Sofitel!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, December 19, 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach. I understand how Dubai is perceived as the city for a nice tan, but this time of the year is a bit cold (for Dubai standards), not ideal for sunbathing. I appreciate the fact that you took time to write a review on TripAdvisor and shared your experience with us. Please do not hesitate to contact me on customer.service@sofiteljbr.ae should you decide to come to Dubai when the weather is warmer and is ideal for sunbathing.

Sincerely,

Sami Nasser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 12, 2012

We were very impressed with the hotel on arrival and so glad we opted for this area. Yes, construction is going on in front of the hotel but we knew this before we booked and you couldn't exactly hear it.

The room was beautiful and the view of the Atlantis Hotel was amazing. The staff in Reception were very friendly and helpful. My husband was working some of the time so i was left to my own devices. I went to the gym and got a beach bag and mat and took myself down to the beach in the mornings as the sun doesn't appear around the pool until after 1pm. Lunch around the pool was of a very good standard and the staff were brilliant, they really looked after me.

Definitely take advantage of the 'Happy Hour' in the Irish Bar before a stroll onto the 'Walk' to choose from the many restaurants and eateries as you cant purchase any alcohol outside of the hotels.

On our last night we decided to go to the Champagne and DJ evening around the pool which was excellent. We didn't really fancy anything off that menu and asked if we could order from the Irish Bar instead. The staff were happy to oblige and we had the best Shepard's Pie and Burger ever!!!

All in all a fantastic trip in a hotel who really know how to make you feel welcome!

Room Tip: I suspect all the rooms at this hotel are First Class
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, January 21, 2013
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach and for taking the time to review your stay. It is good to know that you liked the view from the room, service provided by Ambassadors, beach kit, Infini pool service, promotion in The Hub bar, and the theme night at the pool lounge.

I look forward to welcoming you back.

Sincerely,

Sami Nasser
General Manager
customer.service@sofiteljbr.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Dubai Jumeirah Beach

Address: Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 On the Beach Hotel in Dubai
#45 Family Hotel in Dubai
#46 Business Hotel in Dubai
#47 Romantic Hotel in Dubai
#48 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Official Description (provided by the hotel):
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai

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