We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Re-visited and yes it is still great” 5 of 5 stars
Review of Sofitel Dubai Jumeirah Beach

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Sofitel Dubai Jumeirah Beach to your Saves list
Sofitel Dubai Jumeirah Beach
5.0 of 5 Hotel   |   Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates (The Marina)   |  
Hotel amenities
Ranked #43 of 499 Hotels in Dubai
Athens
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
Reviews in 33 cities Reviews in 33 cities
45 helpful votes 45 helpful votes
“Re-visited and yes it is still great”
5 of 5 stars Reviewed August 12, 2012

I visited the hotel for the first time in Jan 2011 during its soft-opening.I got a chance to go back there in July 2012.

Everything is still great!

I got to swim in the swimming pool this time. Its relatively small but nice. Well located on this sort of "bridge" going over the JBR walk. The water though was very warm; normal for this time of the year.

I also got to try a couple of dishes in the AOC restaurant. Good service and good food as well.

Room Tip: Aim for a room on the upper floors; as in all hotels
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, August 13, 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach again after a year. I am extremely satisfied to know that you were happy with your repeat stay as well. We strive to improve our services constantly and provide consistently good experience to our guests, if not better. Please do not hesitate to contact me on your future visits on customer.service@sofiteljbr.ae.

I look forward to welcoming you back,

Sincerely,

Sami Nasser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,745 reviews from our community

Traveler rating
    1,727
    697
    217
    65
    39
See reviews for
381
1,327
184
322
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (610)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Wirral
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2012

Brillant hotel & service, down fall is having to work across the construction site to the beach. Also the pool area is small and needs more sun lounges as it tends to get very busy even in non peak season. Be aware there is no private beach area, you are given beach towels and mats and there are no umbrellas to shade under and it becomes very hot. Recommend going to swim in the sea at 7.30/8am as its not too hot and the experience is amazing. Breakfast buffet - plenty of variety in choice, well presented but a bit expensive. Vast amount of restaurants on the walk to chose from. Plenty of taxis's available day and night. When booking a room ask for as close to the front of the hotel as possible so you get a wider view of the sea.

Room Tip: If you want a better sea view ask for close to front of hotel as possible
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, August 13, 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach on your recent trip to Dubai. Thank you for taking the time to appreciate the hotel, its location, the services extended and the buffet breakfast. We value all the feedback we get and take appropriate actions to constantly improve our service standards.
I look forward to welcoming you back,

Sincerely,

Sami Nasser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 11, 2012 via mobile

My friend and I stayed at the Sofitel recently. From the great beach front location, attentive service, excellent breakfast, fabulous room (especially the bath room) and lovely communial areas we had a wonderful time. The pool itself is lovely but the area is quite small so gets busy. Not much of a problem as people are going off to do different things in the day which frees up beds. First hotel I have been to that give you cold towels at the pool and fruit skewers so that was a nice suprise. Any extras we asked for (eg iron/extra towels) we got it. We were even helped with all of our shopping bags to the room and delivered a cake to the room for my friends birthday. Thanks Sofitel. Had a great time and would definately recommend!

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, August 12, 2012
Dear Guest,

Thank you for staying at Sofitel on your recent visit to Dubai with your friend. Thank you for taking the time to appreciate the hotel location, amenities, breakfast choice, the guestroom decor, the communal areas, and the Ambassador service. I will definitely share your comments with the team as it will help us in our continuous efforts to improve our service standards.

I look forward to welcoming you back,

Sincerely,

Sami Nasser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2012

Amazing hotel. Awesome location, Service is unbeleivable. My only complaint was after arriving late at night after a long 15 hour flight stop over, my room was not ready. Besides the small problem the rest of the stay was worth it. the beach is great. a great tim when catching a cab from the airport to the hotel is ask the to drom you off at the Marriot. the drive down the long oneway street can tak a while. we were ther for the Dubai film fest so this might have been the cause. we failed to notify our bank when leaving home the credit card would not work and they were very understanding and sorted out the problem. would def stay there again.

Room Tip: the higher the room, the longer it takes to get down to the lobby. the views however are worth it.
See more room tips
  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, August 12, 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach. I appreciate you taking the time to write a review on TripAdvisor. We take all the feedback we get very seriously as it helps us to improve our guest satisfaction standards. We request our guests to book a night in advance if they are arriving late night as the official check-in time is 3.00pm. This prevents guests from facing any inconvenience in case of long-flights. This is also the standard in the city. Please consider the policy next time as we want your next stay to be flawless.
Do not hesitate to contact me on customer.service@sofiteljbr.ae.

Sincerely,

Sami Nasser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 9, 2012

This is one of the best places to stay in Dubai. The location of the property is amazing, its situated at the Jumeirah Beach Residency's upmarket WALK. The rooms in the hotel are excellent and the service is also commendable.

Just walk out of the hotels lobby and you have a lot of options to eat, ranging from fast food like KFC to Fine dining Cafe's like PAUL. Food will never be a hassle for you in this area. There is a line of cafes and food joints.

The swimming pool is small but has an amazing infinite touch to it, overlooking the palm islands and the atlantis hotel.

How can i forget the spread of the breakfast. it was the best breakfast i have ever had in a hotel. Specially the freshly baked croissants and pancakes. What more could you ask for the hotel serves complementary Evian at the breakfast.

Transportation will never be a problem as you can easily get taxis around the hotel.

Yes the night gets loud when people from all over the city come to JBR to show off their cars. But for the car lover like me that loud roars of supercharged engines is a symphony.

Overall an excellent experience to stay at the hotel, will surely get back here.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, August 12, 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach and for taking the time to review your experience. We value all the feedback we get and share it with rest of the Management to encourage our Ambassadors to continue providing the excellent service that we are known for. I am happy to know that you liked the hotel's location, the infinity pool, the buffet breakfast and the view.
Do not hesitate to contact me on customer.service@sofiteljbr.ae should you decide to visit Dubai again.

Sincerely,

Sami Nasser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 7, 2012

The hotel is Nicely decorated with cool designery objects, have in door bathroom option and great restaurants! I really enjoyed during my business trip and it's really nice to stay at "the walk" area
If you don't have tight budget, it might be a really good choice!

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, August 8, 2012
Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach. It is good to know that you enjoyed your stay and were impressed by the hotel location, decor, amenities and facilities we offer. Thank you also for taking the time to share your review on TripAdvisor. I look forward to welcoming you back,

Sincerely,

Sami Nasser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth WA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 7, 2012

We stayed for 2 nights at this hotel. It is at Jumeirah Beach as you would know is not in the centre of the Dubai City. The hotel offers very comfortable rooms with balcony and wonderfully comfortable beds. The staff could not have been friendlier or more informative. The fitness centre is first class. There are many restaurants to choose from in walking distance from the hotel along the Jumeirah Beach promenade busy at night with the hustle of everyone coming down to beach side locals and tourist. Great for people watching from your restaurant table. There are shuttle buses from the hotel to the shopping centres if that is your thing. Buffet breakfast is outstanding. Really we cannot fault the hotel.

Room Tip: We had a room with a balcony that looked toward the ocean on a high floor.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this review, August 8, 2012
Dear Guest,

Thank you for spending 2 nights at Sofitel on your recent visit to Dubai. Thank you also for taking the time to appreciate our facilities and services specially the signature beds in guestrooms, the view, the Ambassadors, the buffet breakfast and the fitness centre. I will share your comments with the team to keep up their motivation level.
I look forward to welcoming you back.

Sincerely,

Sami Nasser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Sofitel Dubai Jumeirah Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Dubai Jumeirah Beach

Address: Jumeirah Beach Residence | Dubai Marina, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 On the Beach Hotel in Dubai
#38 Romantic Hotel in Dubai
#42 Luxury Hotel in Dubai
#46 Family Hotel in Dubai
#57 Business Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Official Description (provided by the hotel):
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Agoda, Splendia, ACCOR and Priceline so you can book your Sofitel Dubai Jumeirah Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai

Owners: What's your side of the story?

If you own or manage Sofitel Dubai Jumeirah Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.