The hotel staff are friendly but the room was missing face towels !!! I called down to get some and the little guy who cleans the rooms proceeded to show me the towels I already had, so I showed him what i meant and he went and fetched me some hand towels and face towels. Breakfast was
Okay but a small selection to be had. And the wifi included with the room only started working in the morning before I checked out, this is close to the airport but I would not say it is a four star more like a two star hotel. A little pricey for what you get.

Stayed in this hotel for 4 days. Overall experience was good. Rooms were spacious & clean. Close to airport & major shopping areas. Complimentary trip organized comes handy if you are tourist.
However some improvements can be still be made.
1. Furniture @ restaurant & reception not upto the range of 4 star.
2. Charged heavily on Phone bills - 150 Dhs for 10 mins ISD call.
3. Buffet breakfast variety not so attractive.
4. Service personnel @ Restaurants needs to be more polite.

I reached early morning and even then without hessitation they allowed me to check in and even offered complementary break fast. I jokingly said they are very generous and the receptionist replied that I cannot take my break fast next day morning due to my early morning flight. Room is Ok and clean. Hotel is very close to shopping mall and well connected. Staff are very helpful even at mid night.

Had a stop over here and agent suggested it. Rooms were OK but a little dated. Getting to the pool was problematic and didn't help that the hours were not stated anywhere.

Breakfast was included in the deal and as we got into Dubai at 6am we checked into our rooms and had breakfast and then used it again the next day. As they only checked for our room card, they were too concerned we were only there for one night.

Just down the road (walking distance) was a huge shopping centre so that retail therapy entertained the wife.