Stayed in this hotel for 4 days. Overall experience was good. Rooms were spacious & clean. Close to airport & major shopping areas. Complimentary trip organized comes handy if you are tourist.
However some improvements can be still be made.
1. Furniture @ restaurant & reception not upto the range of 4 star.
2. Charged heavily on Phone bills - 150 Dhs for 10 mins ISD call.
3. Buffet breakfast variety not so attractive.
4. Service personnel @ Restaurants needs to be more polite.

I reached early morning and even then without hessitation they allowed me to check in and even offered complementary break fast. I jokingly said they are very generous and the receptionist replied that I cannot take my break fast next day morning due to my early morning flight. Room is Ok and clean. Hotel is very close to shopping mall and well connected. Staff are very helpful even at mid night.

Had a stop over here and agent suggested it. Rooms were OK but a little dated. Getting to the pool was problematic and didn't help that the hours were not stated anywhere.

Breakfast was included in the deal and as we got into Dubai at 6am we checked into our rooms and had breakfast and then used it again the next day. As they only checked for our room card, they were too concerned we were only there for one night.

Just down the road (walking distance) was a huge shopping centre so that retail therapy entertained the wife.

We stayed one night, as a stop over on our way to Europe, and the hotel was booked as part of flight by the travel agent. Our room was spacious and clean. We used the gym and the (relatively small) pool for some exercise between the flights, both are good.

The hotel is very handy to the airport however the metro station is within walking distance also so it is not hard to get to town (although taxi is cheap and a good alternative if you can’t bear the heat walking to the station).

Staff was helpful and friendly and spoke good English. The self service breakfast was nice; apart from the usual selection of European and American breakfast foods it had also several local dishes which made for a nice change.