I booked a room at this hotel online.The room I was given had little to complain about until I used the shower.The water did not drain.After informing the reception, nothing was done for a few hours.Then a technician was sent to look at the problem,and he mentioned that all the bathrooms have the same problem, (and the water stayed there in the shower cubicle).After moving to another room,I found it true.And in this room,the buttons on the phone set were absent.the remote control in the first room did not work.
the staff was indifferent at best in response to most questions.apparently the hotel chain has a '15 minute satisfaction or you stay free' guarantee -does it mean that you are only satisfied with the hotel for the first 15 minutes and the rest of your stay is a dissappointment?
the only positive service was that of the cafe staff.They were courteous and professional.
- Official Description (provided by the hotel):
- Ibis Al Barsha Hotel Dubai, conveniently located along Sheikh Zayed Road within the business, shopping and entertainment areas of Dubai's new city centre, minutes from Sharaf DG Metro Station and Mall of the Emirates. Easily accessible from Dubai International Airport, Dubai Media City, Dubai Internet City, Dubai Knowledge Village and the Jebel Ali Free Zone, the hotel has everything you need for a pleasant stay including Free WIFI in the entire property, vending machines on each floor, 4 Food & Beverage outlets and mini fridge in all rooms. We have recently added tea and coffee amenities in the comfort of your room. Ibis Al Barsha is an ideal choice for leisure and business travelers. ... more less
- Reservation Options:
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- Also Known As:
- Ibis Al Barsha Hotel Dubai