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“Good value for money” 4 of 5 stars
Review of Ibis Mall Of The Emirates

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Ibis Mall Of The Emirates
2.0 of 5 Hotel   |   2 A Street | Al Barsha, Dubai 283825, United Arab Emirates   |  
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Ibis Advance Saver
Ranked #175 of 499 Hotels in Dubai
Ponte di Piave, Italy
Top Contributor
103 reviews 103 reviews
77 hotel reviews
Reviews in 79 cities Reviews in 79 cities
41 helpful votes 41 helpful votes
“Good value for money”
4 of 5 stars Reviewed February 4, 2013

Ibis Mall of the Emirates is an excellent compromise if you are in Dubai for both business or tourism. Walking distance from the Mall of the Emirates (you will struggle for finding a pedestrian entrance, follow the signs for the Metro station), taxis pass 24h in front of the hotel and they are very cheap and professional.
Standard Ibis rooms with all necessary (minimum) features, wifi available in the lobby only, shuttle service to the WTC, good italian restaurant with food available 24/7, a nice lounge bar with alcoholic drinks.
Personnel is extremely nice and helpful, check in & out are quick and easy.
As an Italian, I would like a TV channel better than "Rai Med" (I did not know it exists).

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, February 8, 2013
Thank you very much for taking the time to share your comments on Trip Advisor.

It's a pleasure to read that you appreciated your stay in Ibis and particularly the personnel and food offered.
It is our mission to delight our guests every time and we are glad that we have succeeded in doing so.
I have shared your feedback with the team as a means of encouragement to continue to strive for the best.

Looking forward to welcome you again for your next stay in Dubai for business or leisure.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 4, 2013

The shower was really bad everything else just fine for the price. Location is good, next to Mall of Emirates and near metro station. A few shopping options nearby and permanent taxi services available.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, February 7, 2013
We would like to thank you for reviewing your stay in Ibis Mall Of Emirates on Trip advisor.

We strive to offer versatile efficiency coupled with simplicity and practicality. Your observations are encouraging and an endorsement that we are on the right track.
Please rest assured we will look into details about your comments on shower.

We hope to have the pleasure to welcome you again in the near future.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 30, 2013

The Ibis is affordable, clean and has a pretty great location. The service was good and is located right next to several fun attractions. There is internet connectivity available in the lobby.
It is located walking distance to two of the metro stations and right next to a mall.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, February 1, 2013
Thank you for taking the time to review us on TripAdvisor.

Your evaluation of our hotel and services was most appreciated and we thank you for the overall endorsement of our efforts. It is our mission to delight our guests every time and we are glad that we have succeeded in doing so. I have shared your feedback with the team as a means of encouragement to continue to strive for the best.

We hope to see you soon again.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mombasa
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 14, 2013

I had the pleasure to stay at this hotel while attending a Trade show at the world trade center and found this hotel to be very well placed (next to the Mall of the Emirates) which is not more then 100 Meters walk and once in the mall you have direct access to the Metro.

The hotel rooms were very very clean, well kept.
The hotel restaurant served some very nice food which was very welcome after all the fast food you eat in the malls.

This hotel is very practical and very well placed how ever this is NOT a hotel for Family as the rooms are done to handle maximum couples if you have children you may find you can not share the room with them.

All in all a very nice hotel and had a very pleasant stay. I also stayed in the same hotel chain while in Istanbul Turkey and with the exception of the surroundings the rooms and services were the same.

I would recommend this hotel chain to any person/persons who need a clean very well run hotel and from the two hotels i have stayed in i am sure that their other hotels must be the same.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, January 24, 2013
We would like to thank you for taking the time to share your feedback on Trip Advisor.

We appreciate your loyatly toward Ibis hotels. As you mentionned our Ibis hotels are standardized and presents all over the world. Ibis is reinventing itself for your comfort and is offering well-being at the best price.

We appreciated your comments about Ibis Mall of Emirates, and look forward to welcome you again for your next stay in Dubai.

Regards,
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Fort Collins, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 13, 2013

Rooms are very small. Slightly bigger than a cruise ship cabin. Beds were hard as a rock. No wifi. Breakfast buffet was below average and too expensive. While its a 5 minute walk to the mall, spend a little more and stay elsewhere.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, January 24, 2013
First of all we would like to thank you for staying with us for your recent stay in Dubai.

I am sorry that your experience did not meet your expectations; at Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

The Chef has been informed about your comments for the breakfast. With regars to the bed please be informed we are expecting some mattress topper to ensure our bedding can adapt to all comfort level.

We hope you will give us the opportunity to accomodate you again in the near future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 11, 2013

We recently stayed in the Ibis hotel from 30th Dec for 6 nights and found this hotel really good. The room was clean and quite fresh looking although I did find that the pillows could have been a bit softer or fluffier the bathroom was also very clean and a good size. Handtowels in the bathroom would have been nice. Really liked the body gel for the shower. Location of the hotel is excellent for the Metro and the Mall of the Emirates shopping centre. Having free internet in the lobby (as well as 2 computers there for general use) was great. Breakfast was ok (a lot of breads and pastries if you like that), would have liked to have maybe seen a few more hot dishes -but what was there was very tasty (love the Bircher Muesli !!). The staff were outstanding - front desk staff extremely helpful with our many questions. No matter who we bumped into (cleaning staff, chef, waiters etc) they all greeted us and wished us Happy new Year on the 1st. The biggest surprise and delight was to find on New Years Day (after a 3hr saga of returning from the Burj Khalifa for NYE) that because we had breakfast included in our stay, they offered a 'late breakfast' dining option which went until mid-day (this option is there all the time) - what a bonus !! - Would definitely recommend this hotel to anyone.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, January 24, 2013
Dear Ms. Sharon,

We would to thank you for choosing Ibis Mall of Emirates for the New Year Eve period.
Your evaluation of our hotel and services was most appreciated and we thank you for the overall endorsement and appreciatation of our efforts.
It is our mission to delight our guests every time and we are glad that we have succeeded in doing so.
I have shared your feedback with the team as a means of encouragement to continue to strive for the best.

We hope to welcome you again for your next trip to Dubai.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Mall Of The Emirates

Address: 2 A Street | Al Barsha, Dubai 283825, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #175 of 499 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Mall Of The Emirates 2*
Number of rooms: 204
Official Description (provided by the hotel):
Ibis Mall of The Emirates, located on Sheikh Zayed Road, is within walking distance to the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madninat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 
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