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Ibis Mall Of The Emirates: Traveler Reviews

3.0 of 5
2 A Street | Al Barsha, Dubai 283825, United Arab Emirates
Hotel amenities
Ibis Mall Of The Emirates
Ranked #144 of 452 hotels in Dubai
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352 reviews from our community

Traveler rating
    74
    184
    71
    17
    6
See reviews for
Families
45
 
Couples
112
 
Solo
63
 
Business
71
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Great hotel”
4 of 5 stars Reviewed January 11, 2013

We recently stayed in the Ibis hotel from 30th Dec for 6 nights and found this hotel really good. The room was clean and quite fresh looking although I did find that the pillows could have been a bit softer or fluffier the bathroom was also very clean and a good size. Handtowels in the bathroom would have been nice. Really liked the body gel for the shower. Location of the hotel is excellent for the Metro and the Mall of the Emirates shopping centre. Having free internet in the lobby (as well as 2 computers there for general use) was great. Breakfast was ok (a lot of breads and pastries if you like that), would have liked to have maybe seen a few more hot dishes -but what was there was very tasty (love the Bircher Muesli !!). The staff were outstanding - front desk staff extremely helpful with our many questions. No matter who we bumped into (cleaning staff, chef, waiters etc) they all greeted us and wished us Happy new Year on the 1st. The biggest surprise and delight was to find on New Years Day (after a 3hr saga of returning from the Burj Khalifa for NYE) that because we had breakfast included in our stay, they offered a 'late breakfast' dining option which went until mid-day (this option is there all the time) - what a bonus !! - Would definitely recommend this hotel to anyone.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review
January 24, 2013
Dear Ms. Sharon,

We would to thank you for choosing Ibis Mall of Emirates for the New Year Eve period.
Your evaluation of our hotel and services was most appreciated and we thank you for the overall endorsement and appreciatation of our efforts.
It is our mission to delight our guests every time and we are glad that we have succeeded in doing so.
I have shared your feedback with the team as a means of encouragement to continue to strive for the best.

We hope to welcome you again for your next trip to Dubai.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed January 4, 2013

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask sk1091 about Ibis Mall Of The Emirates
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review
January 11, 2013
We would like tothank you for sharing your comments online about your last stay with us in Ibis Mall of the Emirates.

It's a pleassure to read that you appreciated the room , the food and the service from the team.
Your suggestions to offer fizzy drinks in vending machine, will be taken into consideration.

I have shared your feedback with the team as a means of encouragement to continue to strive for the best.
We hope to see you soon again.

Kind Regards
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Jeddah, Saudi Arabia
1 review
4 of 5 stars Reviewed December 30, 2012

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask mbantan about Ibis Mall Of The Emirates
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review
January 4, 2013
Thank you very much for taking the time to share your comments online.
Your comments are much appreciated, as an economy hotel Ibis do not provide gym and pool, but you may acceess the one in Suite Novotel Mall of Emirates, adjacent hotel, for a reasonable daily fee.
Hope we will have the pleasure to accomodate you again for your next stay in Dubai.

Sincerly,
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Mumbai
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Suited only for business and short trips”
3 of 5 stars Reviewed December 22, 2012

It gives a good value for money but its ideal for only a nights stay.
Small rooms but cleanliness is maintained very well.
Beware of the bathroom - The shower area is so small that you can hardly move your limbs and I banged the walls many time while bathing. I cant understand how such a small area can be provided for shower! Interestingly, they dont provide soaps - only gels and that too without a body scrub and no bathtub.
Unluckily I had to stay for around a month and had no option to change the hotel. But finally, I was a happy man when I left the place.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Reasonable priced and near to the Mall”
4 of 5 stars Reviewed December 13, 2012

Stayed at this hotel for 3 nights. The room is bigger than my expectation. Stayed in other Ibis hotel with much smaller room.
Like the location and free wifi at the lobby. However, even I paid for the internet connection in the room, there is no wifi, can only use cable.
Price for the stay is acceptable and reasonable in Dubai.
Overall good!

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by David_Chan_SG for Dubai
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review
January 3, 2013
Dear David Chan,

We would like to thank you for choosing Suite Novotel Mall of Emirates for your recent stay in Dubai .
We really appreciate you taking the time to share your comments on Trip Advisor further to your stay with us.
For internet connection, please note we are considering installing Wifi in the rooms thru 2013.

Looking foward to welcome you again for your next stay in Dubai.

Best Regards,
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Ibis Mall Of The Emirates
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Additional Information about Ibis Mall Of The Emirates

Address: 2 A Street | Al Barsha, Dubai 283825, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Business Center Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #144 of 452 hotels in Dubai
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Ibis Mall of The Emirates, located on Sheikh Zayed Road, is within walking distance to the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madninat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 
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