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“Wonderful” 5 of 5 stars
Review of The Address Downtown Dubai

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The Address Downtown Dubai
5.0 of 5 Hotel   |   Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 123234, United Arab Emirates (Downtown Dubai)   |  
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Hotel amenities
Special Price
Save AED 100 per night
Ranked #17 of 515 Hotels in Dubai
Certificate of Excellence
Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful”
5 of 5 stars Reviewed July 21, 2014

This is one of the best hotels I have stayed in. The rooms are very clean and comfortable the staff go out of their way to make your stay enjoyable. It is in the best location right next to the Dubai Mall opposite The Burj Khalifa. We had a room overlooking the fountains. It was just beautiful sitting on the balcony to watch the fountains show. The breakfast is the best breakfast I have encountered anywhere in the world. So much variety. We have stayed there twice and will always return to this hotel when we are in Dubai.

Room Tip: Choose a room with a fountains view.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review, July 27, 2014
Dear Guest

Thank you for your continuous support – it is our great pleasure to welcome you back time and again.

We were delighted to read that you had a wonderful time watching the beautiful fountain show from your balcony and that the team went out of their way to ensure you had the most enjoyable stay at The Address Downtown. We would also like to thank you for recognizing our sumptuous breakfast as the best in the world!

We look very much forward to welcoming you back again soon.
Kind regards,
Caroline-Jane Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,209 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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English first
Stirling, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 19, 2014

Enjoyed my weeks stay at the Address Downtown Dubai on our way home from Mauritius.
My only complaint was children left unattended by parents resulting in children running the corridors late at night using it as their playground.
I enjoyed the view of the dancing fountains something I would return for the accommodation was excellent.
The price of drinks in the hotels are way over the top we all expect to pay a premium for drinks in top hotels but the prices in Dubai are in danger of putting guests off from stopping in Dubai,I'm a non drinker and had been told about the high prices but was really shocked to discover a cheap bottle of rose wine would cost £79.00 in the hotel.
If Dubai is where your heading then the Address Downtown is a lovely location and well worth considering.

Room Tip: Ask not to be put on the same floor as children
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review, July 27, 2014
Dear Guest

Thank you for your review following your stay at The Address Downtown. We were happy to read that you enjoyed your weeks stay with us however we have also noted areas for improvement that we will definitely address internally – thank you once again for sharing such invaluable feedback.

We hope to welcome you back in a near future.

Kind regards,
Caroline-Jane Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2014

I spent 3 nights at the hotel it was an amazing experience specially after the advise & support from one of the reception/ front desk the "Super Tushar" he gave a fabulous room with fountain view and many other insight services. Search for this guy.

Stayed July 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review, July 27, 2014
Dear Guest

Thank you for your wonderful review on your recent stay at The Address Downtown Dubai. We are delighted to hear that you had an amazing experience and that Tushar was able to make your stay extra special.

We look forward to welcoming you back soon to The Address Downtown.

Kind regards,
Caroline-Jane Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 15, 2014

Stayed in June 2014 for 2 nights, If you want to explore Dubai mall...then this is the best hotel........nice luxury hotel with amazing breakfast.......you will enjoy your stay for sure. The hotel has a nice fountain view. we stayed in a studio apartment with equipped kitchen. The hotel has a kids pool and a nice garden area to walk around. The hotel is located at the heart of Dubai and connected to Dubai mall...what else do you want ??...It is costly but worth a stay although

Room Tip: Choose rooms facing fountain..............
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review, July 27, 2014
Dear Guest

We were delighted to read your wonderful review on your recent stay at The Address Downtown Dubai. We are indeed situated in a very privileged location and we were glad to see that you took advantage of the convenience and beauty of our surroundings.

We look forward to welcoming you back soon.

Kind regards,
Caroline-Jane Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 14, 2014

I love the service, they make you feel welcomed. The best rooms are the one that are over looking Burj Khalifa. I love the room size, it's comfortable. Location wise it's fantastic cause it's connected to the Mall so even if you don't want to get in the a car there is something to do.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review, July 27, 2014
Dear Guest

Thank you for reviewing your recent stay at The Address Downtown – we were pleased to know that you were well looked after by our team and that you loved the room you stayed in.

We hope to welcome you back in a near future.

Kind regards,
Caroline-Jane Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2014

This was our second stay at the address downtown. Each stay has been 7days each. Mr Tushar did a great job assisting me with the reservation. When my wife and I arrived Ms. Tanvi and Ms Christine help us with an amazing room with a fountain view.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review, July 27, 2014
Dear Guest

Thank you for continuous support and for choosing to spend your wedding anniversary at The Address Downtown – it is truly an honor for us to celebrate such a special occasion with you. We were delighted to hear that the team was very helpful and professional, thank you for recognizing our associates Tushar, Tanvi, and Christine.

We look forward to welcoming you back again in a near future.

Kind regards,
Caroline-Jane Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nuneaton
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 12, 2014

From e minutes j arrived at reception I was treated like royalty. Case was taken direct to room whilst I checked in. Then I was escorted to my room and had restaurants etc pointed out on the way. I was on level 9 and was shown around my room which was exquisitely decorated , Nespresso coffee maker. Radio with iPod doc, iPad for my use, Free wifi, fresh fruit, complimentary sweets... The list goes on!!!
The pool area was amazing with an infinity pool and looked straight across the lake to the Burj Khalifa. The Dubai Mall was right next door!! Location wise this hotel is perfect ...
Now I have to rave about the buffet breakfast which is easily the best I've ever seen.. So much choice. Try an omelette, made to order and brought to your table....the best I've ever had and I always order omelette so I've sampled a fair few!!! Things to do close by... Shop in the Dubai mall. There's an ice rink in there and a cinema. You can visit the Aquarium and take a trip in a glass bottom boat. Eat in one if the many restaurants in the mall. Watch the dancing fountains on the lake , take a trip on a boat on the lake and book to visit 'At the Top' a trip to the 124th floor of the Burj Khalifa where you can view Dubai from 124 floors up... Take your camera!!! I would definitely go back to this hotel. Next time I would go to the steak restaurant called The Cut that has been opened by Wolfgang Puck.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline-Jane H, General Manager at The Address Downtown Dubai, responded to this review, July 27, 2014
Dear Guest

Thank you for taking the time to share your experience at The Address Downtown Dubai. We were extremely pleased to read that you had such an enjoyable time and was able to take advantage of our beautiful hotel and wonderful facilities.

We look forward to welcoming you back again soon.

Kind regards,
Caroline-Jane Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Address Downtown Dubai

Address: Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 123234, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Dubai
#9 Business Hotel in Dubai
#16 Luxury Hotel in Dubai
#19 Romantic Hotel in Dubai
#30 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Address Downtown Dubai 5*
Number of rooms: 196
Official Description (provided by the hotel):
With spectacular views over Burj Khalifa and The Dubai Fountain, The Address Downtown Dubai reveals a new art in offering service and comfort, where every guest's stay is treated as an individual experience. Standing an impressive 63 storeys high, The Address Downtown Dubai has nine highly individual accommodation styles, to satisfy the exclusive preferences of our guests. Each of the 196 immaculately laid out and spacious rooms, including 25 suites, is naturally bright and replete with unexpected thoughtful luxuries. The Address Downtown Dubai offers a true culinary experience with his 7 outlets including, Italian, Asian fusion and international. A combination of outstanding facilities and superlative attention to detail makes it the premier lifestyle destination for international travellers. Spectacular views of The Old Town and Mohammed Bin Rashid Boulevard complete the very unique guest experience. ... more   less 
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Also Known As:
The Address Downtown Dubai Hotel Dubai
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai

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