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The Address Downtown Dubai: Traveler Reviews

5.0 of 5
Emaar Boulevard, Downtown Dubai | PO Box 123234, Dubai 9440, United Arab Emirates
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The Address Downtown Dubai
Ranked #19 of 452 hotels in Dubai
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565 reviews from our community

Traveler rating
    409
    92
    28
    19
    17
See reviews for
Families
97
 
Couples
208
 
Solo
60
 
Business
136
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Abu Dhabi, United Arab Emirates
Top Contributor
61 reviews 61 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
“The place to be in Dubai !”
5 of 5 stars Reviewed December 15, 2012

For long I haven't been so excited about a hotel...there's really nothing negative to tell about that place...
Location: superb! Downtown Dubai, right next to Dubai Mall, 20 mins from airport, 20 mins to Marina, 20 mins to the old part of Dubai, so right in the middle...

Rooms: we were fortunate to got upgraded to a 1 bedroom suite on the 54 th floor facing the Burj Khalifa, big balcony, it was amazing !! Bed very comfortable, nice and stylish furnitures...

Pool: no words to describe how beautiful it is when you chill on your sun bed with Burj Khalifa view, cheerful waiters that come along with complimentary cold towels and fresh fruits. Pool bar that serves one of the best Mojitos in town, a must try !

Breakfast: top notch ! We enjoyed our breakkie on the terrace, fast and attentive service, great selection of fresh fruits, cereals, asian dishes, Indian dishes, western food etc...we indulged there for almost 2 hours...couldn't resist trying almost everything...

Service: polite and friendly staff. Approachable and always happy for a little chat. Mr.Mars at the reception was the most helpful, he recommended us bars, restaurants and all of them were absolutely amazing! He showed genuinely ,that he is interested to make our stay a memorable one. Thanks again, keep it up!!

Treat yourself and book the Address downtown Dubai, you will feel like a king / queen ;)

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this review
December 16, 2012
Dear Guest

Thank you for your recent review and wonderful comments, we were delighted to hear you enjoyed the hotel and the upgrade.

We are pleased to know that apart from having a comfortable stay in one of our luxurious apartment suites, you had the time to relax by our beautiful infinite pool and enjoy our special amenities.

We are proud of our extensive breakfast options and try to offer as much variety as possible considering the multinational profile of our guests. We would recommend you try our sumptuous Friday brunch as well on a future visit.

It is fantastic to hear that you have been so well looked after by our staff and thank you for specially commending the services of our associate Mars, we are very proud of his work and dedication.

Thank you again for your review and we hope to welcome you back in the near future.

Kindest regards,
Philippe Zuber.
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London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great outstanding place, what else a traveller can look for?”
5 of 5 stars Reviewed December 13, 2012

I come to Dubai very often, in last two years I had rented an apartment on completion of lease I am again back in hunt of great Hotels, I think this is an outstanding place, I write this review from the executive lounge at the 7 th floor overlooking the fountain place and Burj al Khalifa. I think if you can afford it this is the best value in Dubai though I am a great fan of the competitor The Burj al Arab but this also is second to none.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this review
December 16, 2012
Dear Guest,

We would like to thank you for posting such a wonderful review on Trip Advisor.

We are so pleased you had a wonderful stay and were able to enjoy the extraordinary views from our executive lounge. We are always looking for opportunities to enhance our guest’s experience and our executive lounge benefits are certainly one we pride ourselves on.

We are looking forward to welcome you back to the Address Downtown Dubai in the near future.

Kindest regards,
Philippe Zuber.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
62 reviews 62 reviews
50 hotel reviews
Reviews in 31 cities Reviews in 31 cities
56 helpful votes 56 helpful votes
“Smart business hotel. Great location. Rates on the higher side”
4 of 5 stars Reviewed December 13, 2012

Stayed here for the first time in Nov 2012 for 3 nights. The rooms are very large which was nice. The staff were polite and helpful though never really did require their assistance. Very strong on security for hotel guests which was nice to know. The bathroom was also very large and well equipped.

And they had a Nespresso machine with various capsules so that was a nice touch.

The food was very good. Just had breakfast there so can't comment on the regular meals. Also went to the Cigar Lounge from where we got a clear view of the Burj Khalifa at night with the fountain show.

The best part of the hotel, according to me, is its location. A 30 second walk to The Dubai Mall where you can have all your meals at great restaurants. And do some retail therapy.

They also have a bar on one of the high floors (70 or so) from where you get a great view of the entire city.

Room Tip: try and get a room that faces the Burj Khalifa - a higher floor.
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this review
December 16, 2012
Dear Guest,

Thank you for your review, we appreciate the fantastic comments regarding the hotel and the staff.

We are glad to hear that you had the time to enjoy our exclusive Cigar Lounge and Neos bar situated on the 63rd floor – their unique location does in fact offer breathtaking views of the stunning Downtown Dubai and take the lounge experience to fabulous new heights.

We are looking forward to welcome you back soon.

Kindest regards,
Philippe Zuber.
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London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“My favorite hotel in Dubai”
5 of 5 stars Reviewed December 12, 2012

I would highly recommend staying here.
Top quality food, service and facilities. Perfect location, lovely infinity pool with a fantastic view. Room was large and comfortable.
Highly recommend the sushi restaurant on the terrace overlooking the Dubai Fountain
Only downside was checkin and check out was painfully slow.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask beiruteater about The Address Downtown Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this review
December 13, 2012
Dear Guest,

We would like to thank you for your feedback on your recent experience at the hotel as well as recommending the Address Downtown Dubai. We are delighted to hear that you have enjoyed our hotel's services and facilities.

We would like to sincerely apologize for not being able to provide an expedite check-in process in line with your expectations. We certainly appreciate your comment and it has been addressed with the team in order to ensure that our service is timely and efficient at all times.

We hope we have the pleasure of welcoming you back to the Address Downtown Dubai in the near future.

Kindest regards,
Philippe Zuber.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
College Station, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
62 helpful votes 62 helpful votes
“Beautiful Hotel in a Prime Location”
5 of 5 stars Reviewed December 9, 2012

Truly outstanding. Superior customer services. Spacious rooms. Top quality restaurant and food services. Superb fitness center. Pools are fantastic with "infinite pool" overlooking the grand lake. Situated across Burj Khalifa next to lake and next to the beautiful Dubai mall. Spent few nights on business. Great area to walk around, view the dancing fountains at night, visit the tower, shop at the mall, and eat at restaurants. Don't miss the opportunity to stay here in this hotel.

Room Tip: Take high level floors toward the Burj. The elevators are fast and with no waiting time. Not crowded...
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this review
December 13, 2012
Dear Guest,

Thank you for your wonderful comments as well as taking the time to post your review on Trip Advisor.

The Address Downtown Dubai is indeed situated in a prime location and we are delighted to hear that you have enjoyed the quality of our restaurants and hotel facilities. We are particularly pleased to hear that you have received outstanding customer service during your stay; exceeding our guest’s expectations is, unconditionally, our top priority.

We look forward to welcoming you back soon.

Kindest regards,
Philippe Zuber.
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Additional Information about The Address Downtown Dubai

Also Known As:
The Address Downtown Dubai Hotel Dubai
The Address Downtown Dubai Hotel
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai
Address: Emaar Boulevard, Downtown Dubai | PO Box 123234, Dubai 9440, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotels in Dubai
#27 Business Hotels in Dubai
#30 Family Hotels in Dubai
#31 Romantic Hotels in Dubai
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Address Downtown Dubai reveals a new art in offering service and comfort, where every guest's stay is treated as an individual experience. A combination of outstanding facilities and superlative attention to detail makes it the premier lifestyle destination for international travellers. ... more   less 
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The Address Downtown Dubai
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