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The Address Downtown Dubai: Traveler Reviews

5.0 of 5
Emaar Boulevard, Downtown Dubai | PO Box 123234, Dubai 9440, United Arab Emirates
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The Address Downtown Dubai
Ranked #19 of 452 hotels in Dubai
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565 reviews from our community

Traveler rating
    409
    92
    28
    19
    17
See reviews for
Families
97
 
Couples
208
 
Solo
60
 
Business
136
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Plymouth, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Fabulous”
5 of 5 stars Reviewed November 17, 2012 via mobile

We stayed at The Address Downtown for five nights. We went with Friends to celebrate their special Anniversary and my Husbands 50th Birthday. We could not have chosen a better Hotel. From our arrival, which was very late due to flight delays, to check out everything was Wow. Our room was very comfortable with every amenity required, the decor and furnishings were sumptuous. The staff were most friendly, helpful and professional. Nothing was every too much trouble, weather it was to change tables in Hukama restaurant so we could sit outside on the terrace or required information. A visit to Neos for cocktails is a must, the atmosphere is great.

Being so so close to the Burj Khalifa it would be an opportunity not to be missed. I would recommend on booking tickets online before arrival as they are more reasonably priced. The view is amazing.

The hotel has the most beautiful aroma throughout the public areas and when enquired at reception was told I could purchase a Perfume Diffuser from the spa.what a lovely way to remember our stay. Looks like once it has all be used up I,ll just have to go back and buy more. Like others I would have no qualms what so ever on recommending The Address.

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The Best hotel in Dubai”
5 of 5 stars Reviewed November 15, 2012

Stayed for 5 nights in downtown the address and 2 nights in old town place the address downtown is far more superior in genuine service with a smile and quality as far a the breakfast it's much better then the old town palace the rooms are also better the most important is the entire staff of the hotel make your stay remarkable I would suggest only this hotel to everyone as I have stayed in all the hotels in downtown

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by kiranroheraMumbai for Dubai
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“I really wanted to love this hotel...but it was just average”
3 of 5 stars Reviewed November 13, 2012

I have always been drawn to this hotel due to the hotel's facade and position. Unfortunately the reality did not live up to the fantasy. Indeed, the welcome was warm and it was a nice touch to be escort by the front desk team to the room to complete check in. Unfortunately my room had an awful damp smell, and the hotel graciously accommodated my request for a room change, but there was no further apology or attempt to appease me as most hotels do.

The rooms are functional and the bed comfortable, but they are not outstanding. The food was average, not excellent.

However, for proximity to Dubai Mall this hotel is excellent.

Room Tip: Opt for a fountain view room and enjoy the water and light show in the evenings. Also pay the extra...
See more room tips
  • Stayed January 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 5 more reviews by Phantomreviewer280 for Dubai
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Exceptionally good”
5 of 5 stars Reviewed November 11, 2012

From the quality of service, to the room, to the bars, to the restaurant, to the pool, The Address is an exceptionally good hotel. I spent a weekend there with my wife and we both thoroughly enjoyed it.

Living in Doha we regularly visit Dubai, but this was my first time at The Address. The textures, surfaces, fittings and art pieces throughout the hotel are impressive and the outdoor gardens are lush and give the impression that the plants and trees have been there for years.

The outside bar was buzzing on a Thursday evening with a chic after-work crowd, whilst later in the evening the 63rd floor bar was sophisticated and cool with spectacular views across the city.

We'd happily stay there again, especially with the complementary room upgrade which we received.

Room Tip: There's more than one 'The Address' in Dubai, be sure to get the right one.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 11 more reviews by MarkAnnaLondon for Dubai
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this review
November 12, 2012
Dear Guest, We would like to thank you for taking time to write your positive comments regarding your experience at The Address Downtown Dubai. We were so thrilled to read how pleasant was your stay. We will be certain to share your comments to the entire team.
We look forward to the pleasure of welcoming you back again at your private address in Dubai in a not too distant future. Kindest regards. Philippe Zuber
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chonburi
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
“2 "shakes" and your there!”
4 of 5 stars Reviewed November 11, 2012

This must be one of the best, strategically located hotels in the world with the retail, the Burj and freeway access points to everywhere at the hotel's door step.
Check in was fast and efficient.
The room was on a high floor with; an excellent view to the ocean, quality fit out and was well maintained. The pillows were not to my liking - too fluffy.

Surprising lack of Emirati staff as front of house guest relations /cultural ambassadors - seemed to be staffed by mostly African and Paki's to us.
Seemed the locals are all too busy driving around in Lambo's and Porsche Cayenne's to have to deal with pleb tourists. Yes a bit of automotive envy here folks :-) !!

The breakfast (and all day dining) restaurant was up to 5 star standard.
Well worth trying the local delicacies on the buffet - but beware - delicious but... you "sweat out" the aroma's of the Arabic herbs and spices a afterwards.
A nice patisserie display counter was at the entry - looked too good and expensive to eat!!

Dubai has a lot to offer tourists in the cooler months.
Our end of summer (45+ degree heat every day) visit took a lot out of the enjoyment this city has to offer.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Address Downtown Dubai

Also Known As:
The Address Downtown Dubai Hotel Dubai
The Address Downtown Dubai Hotel
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai
Address: Emaar Boulevard, Downtown Dubai | PO Box 123234, Dubai 9440, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotels in Dubai
#27 Business Hotels in Dubai
#30 Family Hotels in Dubai
#31 Romantic Hotels in Dubai
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Address Downtown Dubai reveals a new art in offering service and comfort, where every guest's stay is treated as an individual experience. A combination of outstanding facilities and superlative attention to detail makes it the premier lifestyle destination for international travellers. ... more   less 
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The Address Downtown Dubai
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