Stayed for 5 nights in downtown the address and 2 nights in old town place the address downtown is far more superior in genuine service with a smile and quality as far a the breakfast it's much better then the old town palace the rooms are also better the most important is the entire staff of the hotel make your stay remarkable I would suggest only this hotel to everyone as I have stayed in all the hotels in downtown

I have always been drawn to this hotel due to the hotel's facade and position. Unfortunately the reality did not live up to the fantasy. Indeed, the welcome was warm and it was a nice touch to be escort by the front desk team to the room to complete check in. Unfortunately my room had an awful damp smell, and the hotel graciously accommodated my request for a room change, but there was no further apology or attempt to appease me as most hotels do.

The rooms are functional and the bed comfortable, but they are not outstanding. The food was average, not excellent.

However, for proximity to Dubai Mall this hotel is excellent.

From the quality of service, to the room, to the bars, to the restaurant, to the pool, The Address is an exceptionally good hotel. I spent a weekend there with my wife and we both thoroughly enjoyed it.

Living in Doha we regularly visit Dubai, but this was my first time at The Address. The textures, surfaces, fittings and art pieces throughout the hotel are impressive and the outdoor gardens are lush and give the impression that the plants and trees have been there for years.

The outside bar was buzzing on a Thursday evening with a chic after-work crowd, whilst later in the evening the 63rd floor bar was sophisticated and cool with spectacular views across the city.

We'd happily stay there again, especially with the complementary room upgrade which we received.

This must be one of the best, strategically located hotels in the world with the retail, the Burj and freeway access points to everywhere at the hotel's door step.
Check in was fast and efficient.
The room was on a high floor with; an excellent view to the ocean, quality fit out and was well maintained. The pillows were not to my liking - too fluffy.

Surprising lack of Emirati staff as front of house guest relations /cultural ambassadors - seemed to be staffed by mostly African and Paki's to us.
Seemed the locals are all too busy driving around in Lambo's and Porsche Cayenne's to have to deal with pleb tourists. Yes a bit of automotive envy here folks :-) !!

The breakfast (and all day dining) restaurant was up to 5 star standard.
Well worth trying the local delicacies on the buffet - but beware - delicious but... you "sweat out" the aroma's of the Arabic herbs and spices a afterwards.
A nice patisserie display counter was at the entry - looked too good and expensive to eat!!

Dubai has a lot to offer tourists in the cooler months.
Our end of summer (45+ degree heat every day) visit took a lot out of the enjoyment this city has to offer.