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“The Best hotel in Dubai” 5 of 5 stars
Review of The Address Downtown Dubai

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The Address Downtown Dubai
5.0 of 5 Hotel   |   Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 9440, United Arab Emirates   |  
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Save AED 100
Ranked #24 of 478 Hotels in Dubai
mumbai
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“The Best hotel in Dubai”
5 of 5 stars Reviewed November 15, 2012

Stayed for 5 nights in downtown the address and 2 nights in old town place the address downtown is far more superior in genuine service with a smile and quality as far a the breakfast it's much better then the old town palace the rooms are also better the most important is the entire staff of the hotel make your stay remarkable I would suggest only this hotel to everyone as I have stayed in all the hotels in downtown

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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846 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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Johannesburg
Top Contributor
64 reviews 64 reviews
35 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 13, 2012

I have always been drawn to this hotel due to the hotel's facade and position. Unfortunately the reality did not live up to the fantasy. Indeed, the welcome was warm and it was a nice touch to be escort by the front desk team to the room to complete check in. Unfortunately my room had an awful damp smell, and the hotel graciously accommodated my request for a room change, but there was no further apology or attempt to appease me as most hotels do.

The rooms are functional and the bed comfortable, but they are not outstanding. The food was average, not excellent.

However, for proximity to Dubai Mall this hotel is excellent.

Room Tip: Opt for a fountain view room and enjoy the water and light show in the evenings. Also pay the extra...
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  • Stayed January 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Top Contributor
105 reviews 105 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed November 11, 2012

From the quality of service, to the room, to the bars, to the restaurant, to the pool, The Address is an exceptionally good hotel. I spent a weekend there with my wife and we both thoroughly enjoyed it.

Living in Doha we regularly visit Dubai, but this was my first time at The Address. The textures, surfaces, fittings and art pieces throughout the hotel are impressive and the outdoor gardens are lush and give the impression that the plants and trees have been there for years.

The outside bar was buzzing on a Thursday evening with a chic after-work crowd, whilst later in the evening the 63rd floor bar was sophisticated and cool with spectacular views across the city.

We'd happily stay there again, especially with the complementary room upgrade which we received.

Room Tip: There's more than one 'The Address' in Dubai, be sure to get the right one.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this review, November 12, 2012
Dear Guest, We would like to thank you for taking time to write your positive comments regarding your experience at The Address Downtown Dubai. We were so thrilled to read how pleasant was your stay. We will be certain to share your comments to the entire team.
We look forward to the pleasure of welcoming you back again at your private address in Dubai in a not too distant future. Kindest regards. Philippe Zuber
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Chonburi
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2012

This must be one of the best, strategically located hotels in the world with the retail, the Burj and freeway access points to everywhere at the hotel's door step.
Check in was fast and efficient.
The room was on a high floor with; an excellent view to the ocean, quality fit out and was well maintained. The pillows were not to my liking - too fluffy.

Surprising lack of Emirati staff as front of house guest relations /cultural ambassadors - seemed to be staffed by mostly African and Paki's to us.
Seemed the locals are all too busy driving around in Lambo's and Porsche Cayenne's to have to deal with pleb tourists. Yes a bit of automotive envy here folks :-) !!

The breakfast (and all day dining) restaurant was up to 5 star standard.
Well worth trying the local delicacies on the buffet - but beware - delicious but... you "sweat out" the aroma's of the Arabic herbs and spices a afterwards.
A nice patisserie display counter was at the entry - looked too good and expensive to eat!!

Dubai has a lot to offer tourists in the cooler months.
Our end of summer (45+ degree heat every day) visit took a lot out of the enjoyment this city has to offer.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SF Bay Area
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

Spectacular view of the Burj Khalifa and fountains. It is well worth staying on the Club Level floor...food is excellent along with the service! Sit on the 7th floor terrace with a glass of wine and a drop dead gorgeous view as the lights come on...

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this review, November 12, 2012
Dear Guest, We would like to thank you for taking the time to write your positive comments regarding your experience at The Address Downtown Dubai. Our first priority is to make our guest comfortable so it a real pleasure ti read how much you like the Club Lounge services, the location, the food and the overall service at the hotel.
We hope to have the pleasure of welcoming you back again at your private address in Dubai.
Kindest regards. Philippe Zuber
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 10, 2012 via mobile

i am currently staying at the hotel for a 6 days conference ... Very pleased with the rooms ; each room is equiped with new nespresso machine . Meeting rooms arr very good .
Although breakfast buffet can be better
But overall ; a very good hotel

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed November 9, 2012

We were so looking forward to our stay at The Address downtown, given that there were so many favorable reviews by colleagues and published on trip advisor, so we were disappointed when the service was not up to the mark of a hotel of that stature.

Enjoyments: what one expects from a luxury hotel: fabulous view from our room; very comfortable and soft bed and pillows; a good swimming pool – it has a lovely view and the water is kept warm and comfortable; added convenience to the Dubai mall.

Disappointments: We had a cockroach in our bathroom and had to give several reminders for amenities during our three day stay. The spa though scarcely used by residents had disappointing technical problems – the steam sauna was not working in the men’s area. The studio apartment was well equipped but without adequate instructions on how to use the gadgets, so we never got the oven to work and the Nespresso machine, the best part of their room amenities, came with an insufficient supply of instructions, coffee, milk and sweetener, despite telling them we drink lots and lots of coffee.

Room Tip: If a great view is important, ask for it when checking in.... we could see the dancing fountains fro...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Address Downtown Dubai

Address: Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 9440, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Dubai
#21 Luxury Hotel in Dubai
#22 Business Hotel in Dubai
#24 Romantic Hotel in Dubai
#24 Top resorts Hotel in Dubai
#44 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Address Downtown Dubai 5*
Official Description (provided by the hotel):
The Address Downtown Dubai reveals a new art in offering service and comfort, where every guest's stay is treated as an individual experience. A combination of outstanding facilities and superlative attention to detail makes it the premier lifestyle destination for international travellers. ... more   less 
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Also Known As:
The Address Downtown Dubai Hotel Dubai
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai

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