We were so looking forward to our stay at The Address downtown, given that there were so many favorable reviews by colleagues and published on trip advisor, so we were disappointed when the service was not up to the mark of a hotel of that stature.
Enjoyments: what one expects from a luxury hotel: fabulous view from our room; very comfortable and soft bed and pillows; a good swimming pool – it has a lovely view and the water is kept warm and comfortable; added convenience to the Dubai mall.
Disappointments: We had a cockroach in our bathroom and had to give several reminders for amenities during our three day stay. The spa though scarcely used by residents had disappointing technical problems – the steam sauna was not working in the men’s area. The studio apartment was well equipped but without adequate instructions on how to use the gadgets, so we never got the oven to work and the Nespresso machine, the best part of their room amenities, came with an insufficient supply of instructions, coffee, milk and sweetener, despite telling them we drink lots and lots of coffee.
- Official Description (provided by the hotel):
- With spectacular views over Burj Khalifa and The Dubai Fountain, The Address Downtown Dubai reveals a new art in offering service and comfort, where every guest's stay is treated as an individual experience. Standing an impressive 63 storeys high, The Address Downtown Dubai has nine highly individual accommodation styles, to satisfy the exclusive preferences of our guests. Each of the 196 immaculately laid out and spacious rooms, including 25 suites, is naturally bright and replete with unexpected thoughtful luxuries. The Address Downtown Dubai offers a true culinary experience with his 7 outlets including, Italian, Asian fusion and international. A combination of outstanding facilities and superlative attention to detail makes it the premier lifestyle destination for international travellers. Spectacular views of The Old Town and Mohammed Bin Rashid Boulevard complete the very unique guest experience. ... more less
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- Also Known As:
- The Address Downtown Dubai Hotel Dubai
- Address Downtown Burj Dubai
- Address Downtown Burj Hotel Dubai