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“Pleasant Stay” 4 of 5 stars
Review of Flora Creek Deluxe Hotel Apartments

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Flora Creek Deluxe Hotel Apartments
4.5 of 5 Hotel   |   Port Saeed Road | Deira, Dubai 119062, United Arab Emirates   |  
Hotel amenities
Ranked #71 of 499 Hotels in Dubai
Certificate of Excellence 2014
Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Pleasant Stay”
4 of 5 stars Reviewed March 19, 2011

We have stayed in the hotel for 3 days. All over experience was good. Hotel location is perfect, staff were very friendly and room size was excellent.

The room which was given to us when we checked in was dirty with very old furniture. I went to the reception and asked to change my room… the guy was helpful and showed me another room on the fifth floor which was much better (felts it was another hotel) than the one I got at the beginning and I switched the rooms. The swimming pool is small and no sunshine will reach it after 12 pm. Steam room and Jacuzzi were very good.

I would visit flora park again, as far as they won’t offer me their worst rooms as a start. First impression is often the truest…

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,135 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
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  • Chinese (Simplified) first
  • Danish first
  • English first
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English first
Moscow, Russia
1 review
4 of 5 stars Reviewed March 17, 2011

I rented studio. One bedroom, living room, kitchen, 2 bathrooms.

Living room is large and cosy, internet access availiable with LAN. 2 TV sets - one in living room and one in bedroom. Bedroom equiped by big sized double bed. Kitchen... not used by me :)... freezer. no minibar - no alcohol... as disadavntage :)
Balcony is availiable, but closed (you should ask to open it security guys)
You can also smoke inside the room, ashtray provided.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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almaty
1 review
4 of 5 stars Reviewed March 15, 2011

Very comfortable rooms, conveniently location, pleasnt view, suitable furniture, dilisious food.

  • Stayed March 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2011

Excellent location, walk to Metro and Deira City Centre. Staff very helpful. Large 3 bedroom apartment with plenty of room for the whole family. Breakfast excellent with good variety. Always clean with extra towels and water left in the room. Would stay again on our return to Dubai. Shuttle to and from airport, Jumeria Beach and Dubai Mall very convenient.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterFenwick, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review, March 15, 2011
Dear FamilyHoliday25,

Thank you very much for your feedback, very much appreciated. We look forward to receiving you as our guest in the not too distant future.

With warm regards,

Peter Fenwick,
General Manager
Flora Creek & Park Hotel Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
1 review
3 of 5 stars Reviewed March 14, 2011

The hotel was a older hotel the funiture was old also. the living, dining, are all in different locations not flowing together, I do not know why a hotel would charge for local calls!!, the breakfast was great!! The staff was good!!! and lsat the computer consist on two computers in the lobby !! The hotel was alright, but not for my family I would not choose this hotel again!


The Whites

  • Stayed March 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterFenwick, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review, March 15, 2011
Dear Browneye,

Many thanks. Quick feedback from a very busy team here at the Flora Creek. Many things are a changing here!

New Business Centre, Upholstery of old sofas being changed, upgrade of restaurant is complete ( hence good food comments ) Many more improvements underway!

I must say very honestly to all potential visitors this report is not 100% a true reflection. We will always listen and strive for improvements.

Thank you,

Peter Fenwick,
General Manager
Flora Creek & Park Hotel Apartments
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Kuwait City, Kuwait
1 review
5 of 5 stars Reviewed March 13, 2011

The reception staff were excellent. The rooms were very clean and spacious. The buffet breakfast was very good. Room service was very prompt. Free internet service. There was free bus shuttle to the airport.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterFenwick, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review, March 14, 2011
Dear Valued Guest,

Thank you for your valuable feedback during your stay with us, much appreciated, and we look forward to welcome you as our valued guest once again.

With warm regards,

Peter Fenwick,
General Manager
Flora Creek & Park Hotel Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Magagnosc
1 review
4 of 5 stars Reviewed March 10, 2011

Nevertheless I've been a little bit deapointed by the check out process. It took me more than 20 minutes because they had to check the room before. They mentionned that I had used minibar and it was not hthe case. They have finally removed that from the invoice, but it was not really nice to justify myself for something I diddn't do.
But Overall I was satisfied by the hotel.

  • Stayed March 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterFenwick, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review, March 13, 2011
Dear Valued Guest,

I have noticed the same thing regarding the speed of check out. The route cause was as expected a few wires crossed and Departments not communicating effectively. Have had a look at this carefully and I think we have solved it, Process under observation.

With warm regards,

Peter Fenwick,
General Manager
Flora Creek & Park Hotel Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flora Creek Deluxe Hotel Apartments

Address: Port Saeed Road | Deira, Dubai 119062, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #71 of 499 Hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Flora Creek Deluxe Hotel Apartments 4.5*
Number of rooms: 180
Official Description (provided by the hotel):
Facing the Dubai Creek & steps away from Deira City Centre, Flora Creek Deluxe Hotel offers luxury full service hotel operations and self catering facilities and is just 2km from Dubai Airport. These suites have separate living/dining areas as well as well-equipped kitchens,en-suite bathroom for each bedroom.Guests of the Flora Creek can enjoy the hotel's Serenity Spa & Wellness Centre,IDD facility and voice mail, high speed and wireless internet connectivity, in-room safety deposit box and satellite television as well as the on-site restaurant Olive Tree plus a coffee shop. Breakfast times are 7:00 to 11:00. ... more   less 
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