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“Great stay” 5 of 5 stars
Review of Grand Millennium Dubai

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Grand Millennium Dubai
5.0 of 5 Hotel   |   Sheikh Zayed Road - TECOM - Exit 36 | TECOM - Opposite Media City, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #146 of 475 hotels in Dubai
Martock, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great stay”
5 of 5 stars Reviewed November 8, 2013 via mobile

Well before I had booked this hotel , I read many items from Tripadvisor and other travel sites about the Grand Millennium . Well I have just returned after a 4 night stay , and I would go back again given a choice ! We arrived after a night flight from London feeling tired , and washed out and I read on one review that the reception would not book you in early ,, so in my mind I had my doubts .
We arrived at reception around 9am and a very helpful receptionist called Marnee advised us our room was not available but she told us another room was , which she soon changed . We had a room on the 22nd floor . The room was immaculate , clean , and all I can say was well presented !
It was an apartment , kitchen , lounge , bathroom , and bedroom . Oh and the bed , if we could have packed it in the suitcase it would be here in the U.K. ,,, super kingsize , fresh linen , and so comfortable that when we slept in it we refused to get out of it ! The breakfast in the Atrium was great also , the waiters , waitresses worked hard in every way to make our stay more enjoyable . Also the concierge was so helpful , with their service and knowledge . We had a hire car to get around , with free valet service at the door . The location was in a business district , but access to travel around was easy , the Dubai metro was around 5 mins away walking , and the hotel provides a free shuttle to Dubai mall , emirates mall , and Palm Jumeirah . Also everybody who worked in the complex were so friendly . Would love to visit again ! In a few words Perfect , quiet , and the staff so helpful !

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this review, November 13, 2013
Dear Guest,

Thank you the sincere detailed feedback and taking the time to send to us.
We are glad that you have enjoyed every aspect of your stay and you have experienced Grand Millennium Dubai hotel five star service.

We look forward to have you again at our hotel.


Peter Mansourian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Jeddah
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 6, 2013

I stayed at the Grand Millennuim Dubai in last September for 2 nights. The hotel is very good and convenient for business travellers, the room was very nice and cosy and needless to say, spotless clean. Staff were friendly and knowledgeable, the breakfast buffet was excellent. I really enjoyed my stay.

Room Tip: The hotel was great as a I was in a business trip, but I don't it's suitable for families wi...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this review, November 13, 2013
Dear Guest,

Thank you for taking the time to send us your sincere feedback.

We are glad that you have enjoyed your stay the Grand Millennium Dubai hotel and you have experienced all our facilities and tried our sumptuous breakfast at The Atrium restaurant.

We look forward to have you again in the near future.

Peter Mansourian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Beyrouth, Lebanon
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2013

Perfect location mainly when I am on a business trip, they are in the middle of everywhere. Excellent service, food and atmosphere. Metro station couple of minutes walking distance. Belgian Beer Cafe one of my favorite places in the city. Friendly staff.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this review, October 27, 2013
Dear Guest,

Thank you for taking the time to send us your feedback regarding your stay at the Grand Millennium Dubai hotel.

We are glad that you have enjoyed your stay with and us you have enjoyed the five star hospitality that we offer all our guest.
Hope on your next visit you would try our other award winning restaurants which serves a wide range of cuisines to cater for all tastes.

Looking forward to see you again at the Grand Millennium Dubai.


Peter Mansourian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalgoorlie, Australia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 21, 2013

Okay The Grand Millennium Dubai is in a newer development of Dubai. Its a bit far from everything but that does not matter, The hotel is situated just next to the Dubai Metro, With air conditioned station and its cheap and safe. My room had views of Palm Island and the Berj Kaleffa. The hotel is more pricey to stay at then the Abu Dhabi Grand Millennium which i just stayed at before Dubai. On arrival i was upgraded into the Club Room which was a surprise as i've never been upgraded before. The hotel had free Wi-Fi and i has free breakfast.

The room itself had a awesome view and large bed, and lounge. The bathroom though was very small. The food from room service was good. In comparison though like that of the Abu Dhabi Hotel, which was surprising as i was upgraded in Dubai. The hotel was lacking the wow factor. Would recommend this hotel though.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this review, October 27, 2013
Dear Guest,

Thank you for taking the time to send us your sincere feedback regarding your stay at the Grand Millennium Dubai hotel.

We are glad that you have enjoyed your stay in the club room and you had The Palm view and as you have mentioned that the hotel is located in the heart of New Dubai in a close proximity from prominent shopping mall as Mall of the Emirates and Ibn Battuta Mall and to championship golf courses as well as public beaches.

The hotel is located as you have mentioned on a close distance to Internet City metro station which makes it more convenient for the guest to have an easier way to discover Dubai by commuting with the metro system.

We look forward to have you again at the hotel.

Peter Mansourian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2013 via mobile

I stayed in the studio apt at grand millennium Dubai. It had all amenities.. Including washing machine cum dryer, kitchenet etc.. Hotel staff is very courteous.
The hotel provides shuttle service which is useful too. Although the hotel is located very close to the Dubai internet city metro station.
Overall a very good month long stay.

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this review, October 27, 2013
Dear Guest,

Thank you for taking the time to send us your sincere feedback.

We are glad to hear that you have enjoyed your stay in the studio apartment at the Grand Millennium Dubai hotel. We are happy to know that you have used our facilities at the hotel as well as the complimentary shuttle services to prominent shopping malls and public beaches. As you have mentioned as well the Internet City metro station which is a walking distance from the hotel which makes it convenient to hotels guest to use the metro station to have a different experience of Dubai.

We look forward to have you again at Grand Millennium Dubai hotel.

Peter Mansourian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

It has been an absolute joy to stay at Grand Millennium Dubai. Luxorious spacious rooms. Excellent services. Friendly staff. Convenient location. They allowed us early check-in and late check-out and most importantly we received 2 complementery birthday cakes and a greeting card for my husband's birthday! I would definitely recommend this hotel and would go back there again.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this review, October 27, 2013
Dear Guest,

Thank you for taking the time and sending us your sincere feedback.

We are overjoyed to hear the great experience that you had at the Grand Millennium Dubai hotel and we are glad that you have received our dedicated five stars hospitality.

We hope you have enjoyed the birthday celebration and look forward to have you again at the Grand Millennium Dubai hotel in the near future.

Peter Mansourian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 14, 2013

We stayed at the service apartments of this hotel. Really disappointing. Rooms were dark and the kitchen not properly equipped for simple cooking. We had to buy our own knives and chopping board. Rooms were only cleaned 2 times a week. Only garbage was collected daily and that's only because we left it outside our door ! You would expect rooms to be cleaned daily or at least towels changed daily. Bottled water was not replenished. We had problems with airconditioning. Either too cold or too hot. Had a problem with the TV which they changed immediately. Also had IT problems because we were using several devices but they sorted that out quickly too. It seemed that once they checked you in they forgot about you. Poor service compared to their counterparts. Wont be staying here again

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this review, October 27, 2013
Dear Guest,

Thank you for sharing your feedback regarding your stay at the Grand Millennium Dubai hotel.
We regret the series of events that have happened during your stay, but as a standard at Grand Millennium Dubai hotel the apartments are all equipped with multiple sets of cutleries, china plates, cooking pot, pans, casserole and chopping board along with main appliances for everyday use.

The engineering team have investigated the room air-conditioning and it seems that its functioning well, it may have been a temporary problem with the air conditioning.

We look forward to have you again at the hotel.

Peter Mansourian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Grand Millennium Dubai

Address: Sheikh Zayed Road - TECOM - Exit 36 | TECOM - Opposite Media City, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#66 Spa Hotel in Dubai
#86 Business Hotel in Dubai
#117 Romantic Hotel in Dubai
#124 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Millennium Dubai 5*
Official Description (provided by the hotel):
Welcome to the Grand Millennium Dubai where you will experience a high level of personalised service, plus a memorable stay. This exclusive new property offers luxurious, spacious and tastefully furnished guestrooms, complete with state-of-the-art-technology. Located on Sheikh Zayed Road between Mall of Emirates and Ibn Battuta shopping mall, adjacent to Dubai Media City, Emirates Golf Club and The Montgomerie. The hotel has four exciting restaurants, lounge and bars from the Italian hot spot "Dante", to the authentic Asian restaurant & bar "Toshi", serving ethnic cuisines from Malaysia, Thailand, China and Japan, the sparkling champagne lounge "Crystal Bar", the dazzling all-day dining "Atrium", the tropical "JUZZ Bar", chic "Lobby Lounge" and the unique "Belgian Beer Cafe" which offers a warm and cozy atmosphere of an authentic European Cafe, featuring Art Nouveau-inspired interior. Enjoy the Jasmine Spa, outdoor Swimming pool and Jacuzzi as well as extensive work out facilities and Gym equipment. ... more   less 
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Also Known As:
Grand Millennium Dubai Hotel Dubai
Grand Millennium Hotel Dubai

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