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“Nice hotel” 4 of 5 stars
Review of Media Rotana

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Media Rotana
5.0 of 5 Hotel   |   Tecom | PO Box 503030, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #103 of 499 Hotels in Dubai
Certificate of Excellence 2014
Abu Dhabi, United Arab Emirates
Top Contributor
155 reviews 155 reviews
53 hotel reviews
Reviews in 38 cities Reviews in 38 cities
108 helpful votes 108 helpful votes
“Nice hotel”
4 of 5 stars Reviewed July 10, 2013

Nice hotel.
We got a great deal here recently. We had a nice room on the 6th floor. It was clean even if it was not spacious, but it suited us fine. The bathroom and shower were great.
We had room service which was good and quite quick.

Only downside is location, a bit akward to get into and worse getting out to main road!
Overall a good experience.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MediaRotanaDubai, General Manager at Media Rotana, responded to this review, July 16, 2013
Dear Guest,

We are pleased to hear that you enjoyed our hotel facilities especially our room on the 06th floor. I do appreciate your positive comments with regards to our bathroom and shower which you have kindly mentioned these were great.

Once again, thank you so much for a wonderful comments and I look forward to welcoming you again to Media Rotana Hotel.

Thank you and regards,

Rabih Melhem
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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624 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
1 review
5 of 5 stars Reviewed July 8, 2013

I really enjoyed my stay there. Everything was great (Room, service, value,......).Definitely will be coming back again. I advice everybody to try Media Rotana. I am sure that you will enjoy your stay there.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MediaRotanaDubai, General Manager at Media Rotana, responded to this review, July 16, 2013
Dear Guest,

Thank you for the enthusiastic comments. I am happy to know your recommendations to everybody to try using the facilities & services of Media Rotana Hotel.

Looking forward to your next visit.

Regards,

Rabih Melhem
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 27, 2013

The only problem I had with the hotel was there was no free wifi in the whole hotel but very good hotel overall. The room is very nice, bed is comfortable, the facilities are well maintained. The staff are very courteous, accommodating and ever helpful. Will definitely stay there again next time.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MediaRotanaDubai, General Manager at Media Rotana, responded to this review, June 30, 2013
Dear Guest,

Thank you for your recent stay at Media Rotana Hotel and for sharing your experiences on the TripAdvisor.

I am pleased to know that in general you have enjoyed your stay with us, and we have met your expectations.

I look forward to welcoming you back to Media Rotana Hotel in the coming days.

Kind regards,

Rabih Melhem
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 25, 2013

Check-in staff were friendly and efficient, room was great, quiet. Stayed here multiple times these past few years and have always been very happy overall. Room 708 was most pleasant for me this last time. I think it was the king suite, not sure. Bed was cosy, slept well. Minibar well stocked with goodies. Bathroom was clean, toiletries not that impressive. Bring your own toothbrush or get from room service. Room service was wonderful and fast, very delicious pasta dishes.
Nelson's bar downstairs is an English pub style with good food. Many other restaurants to choose from. Channels has a different cuisine every night so that's fun.
Plenty of taxis to get around in. Mall of the Emirates short drive away.
Definitely will be coming back.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MediaRotanaDubai, General Manager at Media Rotana, responded to this review, July 3, 2013
Dear Valued Guest,

Thank you for choosing Media Rotana Hotel as your preferred hotel in Dubai.

I am really pleased to know that you have always been very happy for your many visits here in our hotel. Thank you for sharing our positive and generous comments to our TripAdvisor readers.

I look forward to welcoming you back to Media Rotana Hotel in the coming days.

Regards,


Rabih Melhem
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 25, 2013

I had decided to stay at the Rotana on the recommendation of a colleague. I found the hotel to have great service. I would go as far as to say that it is an excellent hotel with fantastic rooms.
The whole poolside experience was great. The hotel is a perfect base for a stay in Dubai.
Nothing was too much trouble for the staff. Very highly recommended by me!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MediaRotanaDubai, General Manager at Media Rotana, responded to this review, June 27, 2013
Dear Guest,

Thank you for your recent stay at Media Rotana Hotel and for posting your comments on the TripAdvisor.

We are honoured for treating our hotel facilities & services with high regard. Customer satisfaction is amongst our highest priorities here at Media Rotana Hotel and I was glad to learn we were able to meet with your expectations. It is always motivating and rewarding for our Team Members to receive such positive feedback.

Thank you very much once again for your kind & generous comments and we look forward to welcoming you in the near future.

Kind regards,

Rabih Melhem
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Oman
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2013

Was a very pleasant experience for me and my family. We stayed for around 5 days. Very attentive staff and excellent service. Could add more of Indian menu for dine-in room service. Our needs were well attended to.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MediaRotanaDubai, General Manager at Media Rotana, responded to this review, June 27, 2013
Dear Guest,

Thank you for your recent stay at Media Rotana Hotel and for posting your comments on the TripAdvisor.

I am glad to know that you have enjoyed your stay with us and I am pleased to know that we have met your needs. We have taken note of your comments with regards to adding more Indian dished in the In Room Service Menu.

Comments and feedback such as yours is highly appreciated. We look forward to welcoming you back to Media Rotana in the very near future.

Kind regards,

Rabih Melhem
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 21, 2013

Stunning hotel, polite and experienced staff. The service offered is over and beyond a 5* standard. Excellent standard of rooms and delicious canapés left in the room together with fruits. Designer toiletries and great room turn down facilities. Funny and cheerful room staff. Never a boring moment. Dailynewspaper and execellent room service.

Room Tip: King Premium Room, dauly fruits and canapes
See more room tips
  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MediaRotanaDubai, General Manager at Media Rotana, responded to this review, June 24, 2013
Dear Guest,

I would like to take this opportunity to thank you for your kind and generous comments. I will personally share your comments to my team, who for sure will be delighted from your kind words.

Thank you once again and I look forward to welcoming you back to Media Rotana Hotel.

Kind regards,

Rabih Melhem
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Media Rotana

Address: Tecom | PO Box 503030, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Business Hotel in Dubai
#47 Spa Hotel in Dubai
#94 Luxury Hotel in Dubai
#98 Romantic Hotel in Dubai
#99 Family Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Media Rotana 5*
Number of rooms: 536
Official Description (provided by the hotel):
Arrive at Media Rotana to find yourself greeted with a feeling of contemporary luxury. Imagine dramatic architecture and design where you are offered privacy, personalized service and peerless facilities. We take pride in offering you the best of everything; stylish restaurants, modern rooms and friendly service. Whether your stay in Dubai is for business or pleasure, it should be a worry-free experience that delights you. So choose Media Rotana and we assure you the best stay away from home. ... more   less 
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Also Known As:
Media Rotana, Barsha - Dubai Hotel Dubai

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