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“Great for business” 4 of 5 stars
Review of Holiday Inn Express Dubai - Safa Park

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Holiday Inn Express Dubai - Safa Park
2.0 of 5 Hotel   |   Sheikh Zayed Road and Al Wasl Road | Safa Park, Dubai, United Arab Emirates   |  
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Ranked #189 of 487 Hotels in Dubai
Berlin, Germany
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Great for business”
4 of 5 stars Reviewed May 18, 2013 via mobile

I stayed here again for a night in May during a business trip. Good service at reception, good rooms and friendly service people. I cant imagine to stay there for a week on vacation as there is nothing around, but with a car and on business it is perfect. Price is really good for Dubai!

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafat_Gotta, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this review, May 20, 2013
Dear Valued Guest,

Thank you for sharing your feedback about your stay at Holiday Inn Express Safa Park - Dubai,
Your inspiring feedback is very important for our team and very beneficial for other guests; we will continue working on delivering our Brand promise to our guests,

For any further assistance required please do not hesitate to contact me or any of our team members,

Kind regards,

Rafat Gotta
Hotel Manager

Holiday Inn Express Dubai - Safa Park
P.O Box 71136
Dubai, UAE
Tel: 00 971 4 5119333
Fax: 00 971 4 5119444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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319 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Paris, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2013

I traveled to Dubai to attend a 4 day conference end of April 2013 and chose Safa park Holiday Inn Express upon the recommendations of the conference organizers. Basically they were providing free pick and drop service to this hotel for all days and above all the hotel was in my budget range.

So I arrived around 10pm for check-in which was quick and efficient. I got a room on 3rd floor right next to the lifts, which was handy as some rooms were bit far from the lift. But the downside was that I could hear people while using/waiting for the lift even at night. The room was tidy and organized, toilet was clean.

The hotel provides complimentary breakfast which was okay. I would give 3 out of 5. (the conference organizers also provided breakfast at the conference venue, Atlantis, The Palm, which was way better :D).

The location of the hotel is great and major Dubai attractions are nearby.

I stayed there 4 nights, it was my first Holiday Inn Express experience and I would say I am satisfied and will definitely stay again when time permits.

Room Tip: Ask for smoke free room on 4th floor, you may get better views.
See more room tips
  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 11, 2013

Location is walking distance to the Metro station when climate permits. Several stops to reach World Trade Center, Dubai Mall, or Mall of the Emirates.

Worth the price. Meet helpful and excellent hotel employee, his name is Mr. Bakr.

I have stayed there several times. Internet is free and the speed is OK, and not annoying.

Breakfast is simple, but still acceptable.
Behind the reception, there is a bar for smokers, not necessary to go out from the building for smoker, useful.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafat_Gotta, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this review, May 14, 2013
Dear Valued Guest,

Thank you for sharing your feedback about your stay at Holiday Inn Express Safa Park - Dubai,
Your inspiring feedback is very important for our team and highly appreciated; we will continue working on delivering our Brand promise to our guests,

For any further assistance required please do not hesitate to contact me or any of our staff members,

Kind regards,

Rafat Gotta
Hotel Manager

Holiday Inn Express Dubai - Safa Park
P.O Box 71136
Dubai, UAE
Tel: 00 971 4 5119333
Fax: 00 971 4 5119444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manila
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 7, 2013

We stayed here for 5 days at the Holiday Inn Express Safa Park while vacationing in Dubai a week ago. Check in was a breeze, and we were allowed an early check in (9am, wooohoo!). This gesture was highly appreciated after the 9 hour flight. The rooms were really clean, smells nice (we chose non-smoking) and we had a great view of the Burj Khalifa. The hotel is a ten minute walk to the Business Bay Metro (maximum AED14/day, affordable and comfortable to use if you want to go around), and taxis are aplenty and cheap.

They have a 10am shuttle to Jumeirah beach with 230pm pick up, and 1030am shuttle to Dubai Mall with an afternoon pick up as well. The shuttle service was good-- needed if we are going to Dubai Mall as the walkalators are reeaallly long from the Metro Station! No nearby grocery/convenience store (for me, nearby is ten minute walk) but the Safa Park is nice and is within walking distance. Weather that week is 25degrees celsius, with scattered rainshowers at times.

Breakfast is the same everyday, but it was enough for a good start. Choices are scarmbled eggs, boiled eggs, baked beans, fruits, cereals, bread, beef and chicken sausages, croissant, pastries, yogurt, cucumbers,cheese, coffee, tea, juices. Rooms have tea/coffee and bottled water.

We are priority club members and Holiday Inn has never failed us in service. Prompt in answering our queries and always a smile from the front desk and service people. Would like to stay again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review, May 12, 2013
Dear Valuable Guest,

Thank you sharing your feedback about your stay at Holiday Inn Express Safa Park - Dubai,
We are glad to know that our guests are enjoying the stay with us and we would like to assure our promise in providing the expected level of service according to our brand standard.
your constructive feedback is very important and has been taken into our consideration and with immediate action where required,

Thank you once again; and for any further assistance required please do not hesitate to contact me or any of our staff members,

Kind regards,

Rafat Gotta
Hotel Manager

Holiday Inn Express Dubai - Safa Park
P.O Box 71136
Dubai, UAE
Tel: 00 971 4 5119333
Fax: 00 971 4 5119444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 27, 2013 via mobile

This is what you should expect here. I stayed in this hotel for business because of the location and the cheap rate. The hotel is not too old, but rather ran down. The rooms are not the most spacy and comfortable, the furniture and equipment looks old. The bed was not too comfortable, but the sheets very clean. The bathroom was very basic. The air conditioning in the room was not running too fine - perhaps as it was winter - but I had a problem getting fresh air.
The staff was friendly and helpful. The breakfast was included in my rate and was ok.
I decided it was worth paying somewhat more for a better room next time in Dubai.

Stayed February 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this review, May 12, 2013
Dear Valuable Guest,

Thank you for choosing Holiday Inn Express Safa Park as your place to stay in Dubai,

With high interest we monitor our guests comments in order to enhance and meet with our guests expectations, that for we highly appreciate sharing your experience on Trip Advisor,

Please allow me to highlight at some enhancements in our services and rooms facilities; Holiday Inn Express Safa Park is 5 years old Hotel and we have recently partially renovated our rooms; in addition we replaced all the TVs with 32 inch LED screens and we enhanced in our food and beverage variety of Items at lunch and breakfast, moreover the hotel provided a complimentary basic WIFI access to all in house guests that can be used anywhere in the hotel and chargeable enhanced WIFI for our guests who would prefer to use the internet at a higher speed.


Thank you once again and for any further assistance required please do not hesitate to contact me or any of our staff members,

Kind regards,

Rafat Gotta
Hotel Manager

Holiday Inn Express Dubai - Safa Park
P.O Box 71136
Dubai, UAE
Tel: 00 971 4 5119333
Fax: 00 971 4 5119444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Oman
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 24, 2013

We stayed at Holiday Inn Express for 5 nights...It's a mixed exprience..The hotel is in a very good location..close to business bay metro station,Dubai mall,Mall of Emirates...easily accessible taxi to go anywhere in Dubai...Very clean hotel.....Complimentary breakfast was kind of boring,tasteless and always served same menu,except the change of scramble egg to fried egg...,.I had lunch at the hotel restaurant three times.....Although for lunch (buffet) every day they served different variety, ..sadly food was not that tasty,mostly less seasoned...but i must say they made very yummy cheese cake,simply the best....Free Wi-Fi ,but painfully slow....There is no room service also....My husband had some official work in Dubai,and i accompanied him. so that, after work we can see Dubai..My husband's company paid for the room...but we had to pay extra AED 120 per night,for the same room,without any extra added facilities or services.........For already paid double room,it's not justified to pay extra amount for 2nd person..So we check out after 5 nights,although we extended our trip for another 3 nights and moved in to another hotel...

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Dubai - Safa Park, responded to this review, May 14, 2013
Dear mridu p,

Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I am pleased to know that our location suited your needs and you find our hotel clean. On the other hand, I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
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Caldas da Rainha, Portugal
Top Contributor
62 reviews 62 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 20, 2013

If you rent à car and be independent from à good location, than this hotel is real value for money!
Next to the
Main road that leads to everywhere.
Clean room big enough to accommodate and a very good bed, small bathroom but clean and convenient.
Just book it!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafat_Gotta, General Manager at Holiday Inn Express Dubai - Safa Park, responded to this review, May 12, 2013
Dear Valuable Guest,

Thank you for sharing your feedback about your stay at Holiday Inn Express Safa Park - Dubai,
We are glad to know that our guests are enjoying the stay with us; your motivating feedback is very important for our team and highly appreciated,

For any further assistance required please do not hesitate to contact me or any of our staff members,

Kind regards,

Rafat Gotta
Hotel Manager

Holiday Inn Express Dubai - Safa Park
P.O Box 71136
Dubai, UAE
Tel: 00 971 4 5119333
Fax: 00 971 4 5119444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Dubai - Safa Park

Address: Sheikh Zayed Road and Al Wasl Road | Safa Park, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#127 Family Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Dubai - Safa Park 2*
Number of rooms: 171
Official Description (provided by the hotel):
Holiday Inn Express Dubai-Safa Park is located in the heart of all major business districts in Dubai incorporating Burj Dubai, Business Bay & Dubai World Trade Center hosting all major events such as Arabian Travel Market, Arab Health, Cityscape & GITEX making the hotel your ideal choice due to its immediate proximity, ease of access and reflecting a fresh, clean and uncomplicated hotel choice. The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway and being close to the largest mall in Dubai Mall, the developing Dubai Marina and Palm Jumeirah, offers our leisure travelers a variety of activities to choose from including shopping, skiing, dinning and entertainment. Holiday Inn Express Dubai-Safa Park is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek. Holiday Inn Express Dubai-Safa Park features 171 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All room feature the renowned power shower experience, large sized work stations with high speed internet, free continental breakfast, movie and entertainment channels as well as a fully secured underground car-park. This Dubai Hotel is committed to offer guests the best product combining convenience of location with the quality and value for which Holiday Inn Express brand is famous for. ... more   less 
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Also Known As:
Holiday Inn Express Dubai - Safa Park Hotel Dubai

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