The Belgian Beer Cafe has been a long standing firm favourite for some years and so we were looking forward to dining there at the weekend. However, our experience will not see us returning in the future. I am not going to rant too much about it but drinks were incorrect and took forever to arrive, chicken was bland bland bland and my mussel pot which used to be a reasonable 120dhs have skyrocketed to 165dhs, was half the size, thai sauce was bland and over half was full of grit. Chips used to be best in town, now overfriend skinny chips served in a cheap white bowl.
However, what has driven me to write this review was the misleading dietary information they have in their menus. Firstly, I would like I to applaud the kitchen and management for including such an extensive list away from the standard nuts and vegetarian (they even tell you if there are soy beans in a dish!) However all this hard work is demeaned if the information is incorrect and more importantly, can be detrimental to any dieters with such allergies! Being gluten intolerant (for over 12 years) I was astounded that the Hoegaarden Mussel pot was labelled gluten free. For those who may not know Hoegaarden is a WHEAT beer!!! When I pointed this out to the waitress (along with several other mistakes I had found on the menu) she simply laughed and agreed. I highly doubt that any information was past on to the manager or kitchen staff. Then, further to my dismay, after informing them I am allergic to gluten, I was served the side of chips with my mussels which are not glutenfree. I urge the management, please do not concern yourselves with dietary requirements if you are not willing to give them the care and concern that they should be respected with.
On a final note, I did wish to speak to the manager at the end however having waited well over 25mins to pay, I was fed up and knew my concerns would be served with a side of resentment which would have been unfair. Overall disappointed.
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