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“Comfortable stay” 4 of 5 stars
Review of Four Points by Sheraton Sheikh Zayed Road Dubai

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Four Points by Sheraton Sheikh Zayed Road Dubai
4.0 of 5 Hotel   |   Sheikh Zayed Road | near Financial Center Station, Dubai 116162, United Arab Emirates   |  
Hotel amenities
Ranked #98 of 478 Hotels in Dubai
Colombo, Sri Lanka
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Comfortable stay”
4 of 5 stars Reviewed July 28, 2014

This gem is conveniently located on the busy Sheikh Zayed Road with easy access to important points of the city. The check in procedure was smooth although it was well past midnight when we arrived from the airport. We were quickly ushered into our comfortable room (904) with a view of the busy Sh. Zayed Road. The room facilities were very good as compared with similar type hotels. The breakfast was comprehensive with staff attending to details despite the fasting period. Overall all personnel were very friendly and welcoming. Plenty of taxis are available and the Metro Station is within a short walking distance. Our stay was for 4 nights and I will definitely stay with them again. One negative comment is that a room on a higher floor was denied. That would have made our stay more satisfying and my pictures would have been greater.

Room Tip: Although we stayed in a room on L9 facing the busy road and the metro it was rather quiet.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road Dubai, responded to this review, August 4, 2014
Hi Panduka J,

Thank you for your sharing your experience during your recent stay with us.

I am delighted to read that you had a pleasant stay with us and you found us to be conveniently located.

It's comments such as yours that make us strive harder to make your stay comfortable.

Next time, do visit the Level 43 Sky Lounge – the view is breathtaking and makes for great pictures.

We look forward to welcoming you again soon.

Kind regards,

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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995 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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English first
Stockholm, Sweden
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 27, 2014

Stayed for three nights on a stopover, found the staff to be friendly and helpful. We had a corner room on the 14th floor with a nice view over the city.
The room was big and looked newly furnished, bathroom was big and clean.The view from the pool area on the top floor is fantastic.
Breakfast was good with plenty to choose from, we noly had the Continental breakfast at DHS 60 and that was more than enough.
One thing that is annoying is the practice of charging you DHS 500 in advance in case you have anything from the minibar or such and then hangning on to the money for weeks even if you did not eat anything. Many hotels are doing this and it is not good service!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road Dubai, responded to this review, August 4, 2014
Hi bah69,

Thank you for choosing to stay with us and for taking the time to write this review.

I am delighted to read that you enjoyed the rooms, the view from our rooftop pool as well as the breakfast selection at The Eatery.

I hope you understand that the amount is refundable and is standard procedure in every hotel for incidentals.

We hope to see you again soon.

Kind regards,

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 25, 2014

I stay there a lot and last time I booked 3 rooms for a total of around 20 nights. There was a mistake in crediting my points and I was promised a call back. that was since April 2014. To this date no body called and the points were not credited in full. I used to stay there a lot however I am not sure if I will again as I was very disappointed. If they treat platinum members like this how would they treat regular members?

Room Tip: Make sure you cheque your points balance as it is not the first time they screwed up my points. Unfo...
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road Dubai, responded to this review, August 4, 2014
Hi Ghaleb M,

Thank you for writing this review.

I am truly sorry for the delay you faced regarding your SPG points.

I believe our Front Desk Manager is already in touch with you to rectify the situation.

Once again I am truly sorry for the inconvenience caused and will have it sorted soon.

Kind regards,

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haslemere, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 24, 2014

Stayed here on a business trip. Had all the facilities you need . Comfortable rooms and excellent service. Excellent location for DIFC and easy and quick access to Dubai Mall and surrounding area and facilities. Will definitely use again.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road Dubai, responded to this review, July 27, 2014
Hi CHB99,

I am delighted to read how much you enjoyed staying with us.

I have shared your kind comments with the team here. We hope to see you again soon.

Kind regards,

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 21, 2014

Only stayed for 1 night, but would definitely stay here again!
Close to Dubai Mall (5 min by taxi), only 15 min from Airport and with few shops/restaurants around. Pool on rooftop small, but enough to cool down from the 41 degree C heat...well....if you call 30 degree C water tepm 'cool' that is! Bonus for families with small children - a tiny KIDDIE POOL! Shade over a kiddie pool would have been nice though...
Spacious rooms with lots of storage space, free in room WiFi and friendly staff.
Disappointed couldn't watch the FIFA final from my room - it was showing in the pub only.
But overall - great value for money!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road Dubai, responded to this review, July 23, 2014
Hi NikkiK_2012,

Thank you for choosing to stay with us.

We are delighted to read that the little ones made use of our ‘Kiddie’ pool and I am glad you enjoyed our spacious rooms and the free Wi-Fi.

We hope to welcome you again soon.

Kind regards,
Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

Was there for three nights on business trip during Ramadan. Service was excellent and very accommodative to foreigners. Rooms were clean, good wifi coverage and small but descent work out facilities. Nice view of Dubai city from the roof top.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road Dubai, responded to this review, July 23, 2014
Hi Kebaso G. M,

We are delighted to read that you enjoyed your stay with us.

Many thanks for the wonderful comments.

We hope you will stay with us when you’re in Dubai next.


Kind regards,

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Terre Haute, Indiana
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed here for 10 days during a recent business trip. The staff are super friendly, helpful, and courteous. The rooms are not huge but large by European standards with comfortable King-sized beds. Free wireless throughout the hotel is a DEFINITE huge plus. The exercise facility is excellent with great views from the glass walls on the 41st floor. Nice roof-top pool, a little small but a large lounging area with plenty of chaises for guests. The complimentary breakfast buffet is well appointed and just about anything you might want that is not visibly served can be prepared.

Room Tip: Recommend you request a room on the east side of the hotel, away from the street, as the traffic on...
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road Dubai, responded to this review, July 23, 2014
Hi 201pilot,

Thank you very much for your nice review about your stay with us.

We are happy that you enjoyed your stay and that you liked the remarkable service from our associates.

I am glad you appreciated our breakfast service as well as our newly renovated Fitness Point.

We hope to welcome you again at our hotel

Kind regards,

Aqsa Y.
Public Relations Manager
Four Points by Sheraton Sheikh Zayed Road
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Sheikh Zayed Road Dubai

Address: Sheikh Zayed Road | near Financial Center Station, Dubai 116162, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Romantic Hotel in Dubai
#79 Business Hotel in Dubai
#87 Luxury Hotel in Dubai
#96 Family Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Sheikh Zayed Road Dubai 4*
Number of rooms: 384
Official Description (provided by the hotel):
A four star property located on Sheikh Zayed Road which features 384 guest rooms and suites, 4 restaurants including a pub, and a 43rd floor rooftop sky bar. It is only a few minutes away from Dubai Mall, Burj Khalifa, Dubai Int'n Financial and Exhibition Centers and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. Find us on Facebook and Twitter. ... more   less 
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Also Known As:
4 Points By Sheraton Sheikh Zayed Road Dubai
Four Points By Sheraton Sheikh Zayed Road Dubai Hotel Dubai
Four Points Dubai
Dubai Sheraton
Dubai Four Points

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